On this episode, we speak to Julie Morris, Board of Directors Sr. Vice President at Florida Health Care Association.

Topics discussed include:

- Julie’s 18-year involvement in the association and her journey to becoming Senior VP.

- Expanding the conference to include various disciplines that support the industry.

- The importance of continuous learning and education at the conference, particularly related to clinical reimbursement and therapy services.

- Influence and guidance from mentors and administrators in Julie’s career.

- The impact of her family’s involvement in the industry on her decision to become an administrator.

- Servant leadership and the value of providing compassionate care.

- Personal loss and how those in the industry support one another during difficult times.

- The significance of caring for loved ones even after they pass away, and the importance of showing respect and love to families.

- The sense of unity and camaraderie among conference attendees, where they set aside company affiliations to connect and enjoy shared passions.

Resources mentioned:

FHCA | Website - https://www.fhca.org/

FHCA - https://www.linkedin.com/company/floridahealthcareassociation/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. 

Sponsored by Experience.Care

On this episode, we speak to Scott Berube, Nursing Home Administrator at De Luna Health and Rehabilitation Center. Topics discussed include:

- Scott’s journey to long-term care – from working in the Navy to becoming a nurse after a force reduction in 1994.

- His transition into long-term care and the realization of the importance of caring for residents.

- The desire for career growth that led him to branch into administration.

- How his attendance at the FHCA annual conference allows him to learn new things and meet new people – especially the younger generation in the industry.

- The importance of caring for his employees and helping them during challenging times.

- Being fair and consistent in his leadership style.

- Taking control of challenging situations rather than letting the situation control him.

Resources mentioned:

Scott Berube - https://www.linkedin.com/in/scott-berube-b7617022b/

Florida Health Care Association - https://www.fhca.org/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is dot care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Dean Fernandez, Executive Director at At Home Hospice. Topics discussed include:

- Dean’s connection and passion for hospice care, inspired by family experiences.

- The focus of hospice on living, and empowering patients and families to have control over their end-of-life experience.

- Touching and meaningful experiences in hospice care, including fulfilling patients’ last wishes and connecting with loved ones and pets.

- The importance of effective admissions, understanding patients’ goals and providing personalized care.

- Characteristics of the hospice team: compassionate, collaborative, mission-driven, patient-centric.

- Challenges in hospice care, including compliance issues and emotional impact.

- The evolving nature of healthcare and the constant need to adapt to changes and new opportunities.

- Dedication to a career in hospice and palliative care as a meaningful legacy for the community.

- Coping with the emotional challenges of working in end-of-life care and finding support from loved ones.

Resources mentioned:

Dean Fernandez - https://www.linkedin.com/in/dean-fernandez-782951a0/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. 

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Patrick Stapleton, CEO at Sherrill House, an independent, not-for-profit, skilled nursing and rehabilitation center located near Boston.

Topics discussed include:

- The history of the Sherrill House tagline, “We’re here for you, not for profit.”

- The importance of being able to work well with women in the LTC industry.

- Surviving the challenges of Covid thanks to a loyal staff and strong culture.

- The ways that his relationships in the community helped during Covid.

- The challenges of the labor shortage and remote work.

- The importance of starting board meetings with a mission moment.

- The power of music therapy. 

Resources mentioned:

Sherrill House | Website - https://www.sherrillhouse.org/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Andrew Banoff, President of Mozaic Senior Life (formerly Jewish Senior Services).

Topics discussed include:

- Andrew’s background and career path.

- The differences between a hospital setting and a long-term care setting.

- The importance of treating everyone in the facility as a family member.

- Moving 300 seniors to a new facility and the positive outcomes that resulted.

- Andrew’s book, “5200 Sundays.”

- The lessons learned from some of the stories in the book.

- The importance of relationships over everything else.

- Andrew’s thoughts on and approach to ageism.

- Lessons learned over the last 20 years

Resources mentioned:

5200 Sundays -https://www.jseniors.org/hubfs/5200%20Sundays%20Book.pdf

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees. 

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Robin Arnicar, Director of Infection Prevention at Erickson Senior Living and President at NADONA LTC, a professional organization dedicated exclusively to nursing and nurse leaders in the Post-Acute Care and Assisted Living professions.

Topics discussed include:

- The challenges post-pandemic in filling LTC nursing vacancies.

- Connecting NADONA to business leaders who aren’t aware of the organization.

- The leadership qualities needed in the Director of Nursing role.

- Rallying the industry to create a better learning environment for potential Directors of Nursing.

- The five levels of leadership.

- Surviving stressful times in long-term care.

Resources mentioned:

Robin Arnicar - https://www.linkedin.com/in/robin-arnicar-9ba89b9/

Erickson Senior Living - https://www.linkedin.com/company/ericksonseniorliving/

Erickson Senior Living | Website- https://www.ericksonseniorliving.com/

Nadona LTC - https://www.linkedin.com/company/nadona-ltc/

Nadona LTC | Website - https://nadona.org/

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us, and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this episode, we speak to Chad Tuttle, SVP of Hospital and Post Acute Operations at Corewell Health, a $15 billion-a-year organization that is the largest employer in the state of Michigan with over 61,000 team members.

Topics discussed include:

- The importance of value transformation in healthcare.

- Getting people out of the hospital faster and into a rehab facility.

- The history and size of Corewell Health.

- The learning curve of going from long-term care into senior management at a large healthcare system.

- Chad’s journey from retail to healthcare.

- A vision for affordable healthcare in the future.

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. 

Sponsored by Experience.Care

On this episode, we speak to Leslie Pedtke, Founder and Consultant at Dignity Quotient, author, and Company Owner of Trenton Village Assisted Living and Memory Care.

Topics discussed include:

- The elder shadowing program she implemented — where staff members live on-site for 24 hours.

- The importance of honoring the residents’ choices and their dignity.

- The sacrifices her staff make in order to be better at their jobs.

- Examining staff journals from their time living at the facility.

- Learning and teaching the true definition of dignity.

Leslie Pedtke -

https://www.linkedin.com/in/leslie-pedtke-mha-lnha-b7b7a019/

Dignity Quotient -

https://www.linkedin.com/company/dignity-quotient/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

Sponsored by Experience.Care

On this episode, we speak to Dr. Priti Jindal, Chief Medical Officer at Transitional Care Physicians of America, the largest post-acute care practice in Georgia. Topics discussed include:

- Dr. Jindal’s journey from working in acute care to being a CMO in long-term care.

- The difficulty of the learning curve when she made the transition.

- A typical day as a CMO.

- The importance of speaking to families with relatable language.

- How to keep up with continuing education and the importance of learning.

- Making the transition into long-term care for families as easy as possible.

- The ways family members can monitor the experience their loved ones are having.

Dr. Pritit Jindal -

https://www.linkedin.com/in/priti-jindal-md-cmd-60b038214/

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Jessicia Smith, Quality Assurance Director at Santa Fe Place, an Intermediate Care Facility (ICF) located in Norman, Oklahoma. Topics discussed include:

- The purpose of an ICF

- The history of ICFs and the stigma that surrounded them for years.

- Not doing things for people, but doing things with people.

- Where most patients come from in an ICF

- The impact of the Olmstead Act on the history of ICFs.

- The differences in ICFs from state to state in the U.S.

- Jessicia’s personal history with ICFs, dating back to her childhood.

- The two distinct types of ICFs.

- Ways the residents are active in the community.

- How to find an Intermediate Care Facility.

Jessicia Smith -

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.