This week, we chat with Ben Wingrove, Founder of SchedulePop — a leading staff scheduling app that started in 2015.

SchedulePop allows people working in the long-term care industry to view and manage their schedules easily.

This episode is a little different than usual, as Ben shares his screen to explain the functionality and design of the SchedulePop app.

In the episode, we discuss various topics, including:

- Ben’s unique transition from the entertainment and nightlife industry into long-term care and the adjustments he needed to make.

- Ben’s experience in marketing, UX and design.

- The functionality, colors and design of the SchedulePop app.

- How SchedulePop has improved the satisfaction of staff, such as providing the ability to easily request time off work.

- Details about SchedulePop, such as the fact that it works with nearly 200 facilities.

- Details about the future of SchedulePop, such as the widgets the team is introducing and the meetings planned with focus groups to help improve the app.

SchedulePop - https://www.schedulepop.com/

#seniorliving #longtermcare #seniors #seniorcare

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode, we speak with Ian Stockberger, CEO at Good Shepherd, Inc., based in Mason City, Iowa.

Good Shepherd is a large living community, which includes 210 nursing home beds, 106 assisted living units and just under 300 employees.

We discuss various topics, including:

- Ian’s first experience of the long-term care industry in 1995, working in a kitchen. He stayed in the role for five years.

- Ian’s career history and how he re-joined the long-term care industry later on in life.

- Ian’s learning curves in life, including struggling in engineering.

- Ian’s experiences working with a community of diverse people in the long-term care industry and the empathy he had for the residents.

- The Good Shepherd’s size, focus and differentiators.

- The advantages and challenges of The Good Shepherd being such a large organization.

- How The Good Shepherd recruits, including information on the education tuition reimbursement program where people working at least 20 hours a week receive $200 a month for education.

Good Shepherd, Inc. - https://goodshepherdhealthcenter.org/

#seniorliving #longtermcare #seniors #seniorcare

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode, we speak to Lonnie Steckler, Managing Partner at The Pointe of North Gables, an assisted-living community in Miami.

In the episode, we discuss various topics including:

- Lonnie’s path into the long-term care industry, starting at his stepfather’s independent and assisted-living community during his college breaks.

- Lonnie’s career history, including his experience facilitating support groups for spouses of people with Alzheimer's and his work in social care and administration.

- How and why social workers tend to make great administrators in long-term care.

- The marketing strategies behind The Pointe of North Gables, such as organic and paid social media marketing.

- The unique activities offered at the community for residents, including virtual reality.

- How the marketing budget at the community is divided and distributed.

- Working with different cultures and how this has challenged and improved Lonnie’s leadership skills.

- Lonnie’s experience of winning the ALF Administrator of the Year Award from the Florida Healthcare Association.

The Pointe of North Gables - https://thepointenorthgables.com/

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode, we speak with Phil Fogg, CEO of Marquis Companies and a board member of the Nebraska Health Care Association, about transforming the landscape of long-term care.

In the episode, we discuss various topics including:

- What Phil has learned about himself over the years.

- Why population health is important and how to organize it into objectives and goals. (Population health refers to the health status and outcomes of a group of people rather than individuals.)

- How data supports Phil and his work and how he successfully manages it.

- How Phil diversifies his work.

- Staffing issues in the long-term care industry.

- Phil’s greatest accomplishments and learning curves in the long-term care industry.

- Phil’s latest innovations in the industry, including revamping population health initiatives and developing a technology platform that enables us to manage our populations.

Tune into the episode below to learn more.

Discover how Phil Fogg, CEO of Marquis Companies, is helping transform and innovate the long-term care industry by tuning into the latest episode of LTC Heroes.

Marquis Companies - https://www.marquiscompanies.com/

American Health Care Association - https://www.ahcancal.org/Pages/default.aspx

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this week’s episode, we speak to Mark Parkinson, President and CEO at American Health Care Association.

We caught up with Mark at the Nebraska Healthcare Convention where we discussed various topics relating to his career in the long-term care industry. These include:

- Mark’s experience growing up in Wichita, studying law at the University of Kansas and how he ended up working in the long-term care industry.

- Mark’s key memories working in long-term care facilities.

- Working as a leader and developing a temporary aid program for people to get quick training to help during the pandemic.

- The parts of Mark’s job that he most enjoys.

- Post-pandemic regulatory issues and what they mean.

- Advice for people considering working in the long-term care industry.

Learn more about Mark Parkinson, President and CEO of the American Health Care Association by tuning into the latest episode of LTC Heroes.

American Health Care Association - https://www.ahcancal.org/

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

In the latest episode, we sit down with Glenn Van Ekeren, President at Vetter Health Services.

Vetter Health Services supplies management services to Vetter Senior Living facilities. The home office for the management team is in Elkhorn, Nebraska.

In the episode, we discuss various topics, focusing on Glenn’s experience as a leader in the long-term care industry.

Topics discussed include:

- Glenn’s experience writing books on gratitude and happiness and how the process has helped him in working in long-term care.

- Glenn’s thoughts and advice on leadership.

- How Glenn has developed as a leader over the years.

- What Glenn learned about himself as a leader during the pandemic.

- Glenn’s key strengths of communication and adaptability.

- Growing and maintaining a strong and unified work culture.

- The importance of eradicating customs, processes and ideas in the long-term care industry that are no longer serving their purpose, in order to grow and thrive.

To reach out to Glenn and his team, visit the Vetter Health Services website here.

Discover how to grow and develop as a leader in the long-term care industry by tuning into the latest episode of the LTC Heroes podcast.

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We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this latest episode, we speak with Dr. Gregory Johnson, Chief Medical Officer at the Evangelical Lutheran Good Samaritan Society, at the 2022 NNFA-NALA Innovation Summit in Lincoln, Nebraska.

The Evangelical Lutheran Good Samaritan Society is the largest not-for-profit provider of senior housing and services in the United States. The company is headquartered in Sioux Falls, South Dakota, and operates centers throughout the United States.

On this episode, we discuss various topics with Gregory, including:

- Accountability in healthcare.

- How he moved into the long-term care industry.

- Key moments when he realized he made a difference in people’s lives.

- His favorite parts of the day, including interactions with others.

- Bad advice shared in the long-term care industry.

- His thoughts on reforming the healthcare system, including how we pay for healthcare.

- What he’s learned about himself in the past three years as a leader, the way he’s handled the pandemic, and the way he’s made decisions.

- … and so much more

Reach out to Gregory and his team by heading to the Evangelical Lutheran Good Samaritan Society website.

Learn about Dr. Gregory Johnson’s experiences and stories in the long-term care industry by tuning into the latest episode of LTC Heroes below.

The Evangelical Lutheran Good Samaritan Society - https://www.good-sam.com/

https://www.ltcheroes.com/community

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

In this week’s episode, we chat with Severine Petras, CEO at Priority Life Care, a leader in affordable senior care.

In 2009, Severine established Priority Life Care to provide senior living options to older people of all financial backgrounds. Severine and her brother, Bobby Petras, founded and sustained an option for affordable assisted living and memory care. Back then, this was rare in the long-term care industry.

In 2022, Priority Life Care sticks quite close to its original mission of providing affordable senior care. However, today, Priority Life Care is a full third-party management company, in contrast to when the business first started. Initially, Priority Life Care had a capital partner and did a lot more back office work.

One of the biggest learning curves in Severine’s career has been the pandemic. The company was not fully prepared for dealing with such a crisis.

Severine’s role evolved from supporting people at a community level to helping people in the field. At the time, she didn’t have the tools and knowledge to do it, and she had to learn how to navigate the pandemic on the job.

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

In this week’s episode, we’re joined by Charlotte Haberaecker, President and CEO at Lutheran Services in America, and Ted Goins, President and CEO at  Lutheran Services Carolinas.

Lutheran Services in America is a national network of 300 Lutheran health and human services organizations that reach one in 50 people living in the US. Lutheran Services in America is in over 1,400 communities in 45 states.

In the episode, we learn about Lutheran Services in America and Charlotte and Ted’s roles. We also hear their opinions on the long-term care industry and how we can improve it.

Lutheran Services in America’s shared heritage, vision, and mission make the company unique. The different branches don’t compete, creating a trusting environment for people to collaborate and innovate.

The national network brings collective power to advance innovation for a healthier, more equitable future for Americans. Lutheran Services in America has cared for older adults with dignity, respect, and independence for over a century.

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

In the latest episode of the LTC Heroes podcast, we speak with Jane Fleishman, Ph.D., Certified Sexuality Educator at Speaking Of, LLC. Jane is the author of The Stonewall Generation: LGBTQ Elders on Sex, Activism, and Aging.

In the episode, we discuss the book in detail. The book shares the experiences of nine elders in the LGBTQ community who came of age around the time of the Stonewall rebellion.

There aren’t many books about the LGBTQ elders' experience, which makes the book stand out. When Jane finished her doctoral research on statistical research on LGBTQ elders and sexual satisfaction, she longed for the stories behind the numbers.

Jane heard back from a group of people who had come of age or came out as LGBTQ during the Stonewall rebellion, a very heavy, exciting time of political turmoil. Jane interviewed people and they seemed to like the idea of being called the Stonewall generation. That’s how the name and vision for the book came about.

In this episode, we hear all about the book, including common reactions from readers and about Jane’s learning curve.

Learn all about ‘The Stonewall Generation: LGBTQ Elders on Sex, Activism, and Aging’ written by sexuality educator Dr. Jane Fleishman in the latest episode of the LTC Heroes podcast.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.