In the latest episode of LTC Heroes, we catch up with Teepa Snow, Owner and Trainer at Positive Approach, LLC.

Teepa is one of the leading educators on dementia and the care that accompanies it in North America. She’s an occupational therapist with 42 years of clinical practice. She’s currently working with a number of national and international projects and organizations.

We have spoken to Teepa previously about her experience. In this episode, we discuss more specific topics related to dementia and how to engage people with dementia.

The episode begins with Teepa sharing what she’d change in long-term care if she could and what the biggest change is that she’s seen in the industry over the years.

Teepa also discusses her ways of training staff and how she teaches them to engage residents.

Teepa talks about what science there is to back up her view that engaging people with quality presence can improve dementia symptoms.

She also delves into the topic of how accepting that a loved one has dementia affects the family.

Toward the end of the episode, Teepa shares what she’s doing differently in her role compared to two or three years ago.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In the latest episode of the LTC Heroes podcast, we chat with Teepa Snow, Owner and Trainer at Positive Approach to Care.

Teepa is well-known in the long-term care industry for her experience in dementia and for educating others on the subject. She has many impressive credentials, including a Master of Science. She is a Registered and Licensed Occupational Therapist as well as a Fellow of the American Occupational Therapy Association.

The episode begins with Teepa diving into her role at Positive Approach to Care and her credentials.

Teepa also talks about when she first realized her passion for educating about dementia brought her recognition in the industry. She also discusses whether she had any help or mentoring when she discovered she had a talent for explaining dementia to people.

We also learn more about Teepa’s personal life and what she does for fun. Teepa also shares whether any of her kids are following in her footsteps, and we learn that Positive Approach to Care is a family-run business, with her daughter as CEO.

Toward the end of the episode, Teepa shares what she believes most people understand about long-term care. Then, she talks about what Positive Approach to Care is focusing on and planning for in the next six months.

​​Learn all about Teepa Snow, Owner and Trainer at Positive Approach to Care’s expertise in dementia by tuning into the latest episode of the LTC Heroes podcast.

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we sit down with Fee Stubblefield, Founder and CEO at The Springs Living based in McMinnville, Oregon.

Fee grew up in Pendleton, Oregon, working for his family business and local ranches. The Springs Living has 18 Senior Living Communities: 13 in Oregon, five in Montana, and two more under construction.

The episode begins with Fee answering what he’d change in long-term care if he could and what the most significant change is he’s seen in the industry.

A lot of Fee’s personal story ties into his professional career. He talks a lot about his grandmothers in the episode as they’re the reason he works in long-term care.

Fee shares about his relationships with his family and explains that he built his first facility because he wanted to create somewhere his grandmother would feel at home.

We also learn what Fee used to do before he decided to move into long-term care. He also shares how he markets The Springs Living and explains that the company usually gains residents via word of mouth.

Toward the end of the episode, Fee shares how his role and responsibilities have changed over the years.

Learn all about leadership styles in long-term care and more, by tuning into the latest episode of the LTC Heroes podcast with Fee Stubblefield, Founder and CEO at The Springs Living.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of LTC Heroes, we chat with Hannah Anderson, Clinical Liaison at The Center at Waterfront. The Center at Waterfront is a skilled nursing facility in Wichita, Kansas.

The episode begins with Hannah explaining what a clinical liaison is, along with more about The Center. She explains that a clinical liaison makes the transition easier for patients from the acute setting to the post-acute setting.

Hannah also shares what a day in the life of her role looks like at The Center at Waterfront. She also talks about what makes the facility so unique, how it stands out from its competitors, and the direction she sees The Center going in within the next three years.

We also learn Hannah’s advice on working as a clinical liaison and how she hires for the business.

As Hannah’s role is very varied, a large part of the episode involves discussing sales and marketing for The Center. Hannah talks about how she learned about marketing, despite having a different background.

Toward the end of the episode, Hannah shares whether working in the long-term care industry has affected who she is as a mom, friend, and community leader.

Discover what it’s like working as a clinical liaison in a skilled nursing facility, by tuning into the latest episode of LTC Heroes with Hannah Anderson, Clinical Liaison at The Center at Waterfront.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In the latest episode of the LTC Heroes podcast, we discuss marketing and sales with David Hopkins, Executive Director at Grand Villa of Altamonte Springs.

The Grand Villa of Altamonte Springs is a resort-style assisted living and Alzheimer's residence in Altamonte Springs, Florida.

The episode begins with David sharing more information about his role, including his focuses and challenges. We also learn more about the Grand Villa of Altamonte Springs.

David tells us about his life experiences and how he got into long-term care. And we learn about his family background and his experience working at Disney.

We discover that Disney has thorough training protocols and that David and his team have implemented and executed similar training in Grand Villa of Altamonte Springs.

David also talks about his marketing and sales goals for Grand Villa of Altamonte Springs. He discusses how the team approaches marketing and, in particular,  about targeting referrals.

He shares how he takes his residents' voices and words and turns them into marketing.

Towards the end of the episode, David shares information on some books that have influenced how he delivers long-term care.

Learn how to implement training practices from Disney into long-term care, by tuning into the latest episode of LTC Heroes with David Hopkins, Executive Director at Grand Villa of Altamonte Springs.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

This week’s episode of the LTC Heroes podcast is a special one. Melissa Brown of Gravity Healthcare Consulting interviews our very own host of the podcast, Peter Murphy Lewis, Marketing Director at Experience Care.

Peter is on a mission to help long-term care facilities, improve patient outcomes, and enhance the quality of their care. In the episode, we speak to Peter about his work as a nurse’s aide and experience working at Experience Care.

Experience Care provides a fully-integrated electronic health record and financial management solution to help skilled nursing facilities and assisted living providers. In the episode, Peter talks in-depth about integration and its importance in the future of healthcare.

We also learn about Peter’s background and how it led him to Experience Care. Peter then goes on to explain more about Experience Care and how it stands out from its competitors.

Towards the end of the episode, Peter shares what inspired him to become a nurse’s aide and why it was the right decision. He also tells us some unexpected things he’s learned from the role that most people wouldn’t understand.

Learn what it’s like to be a nurse’s aid by tuning into the latest episode of the LTC Heroes podcast with Peter Murphy Lewis, Marketing Director at Experience Care.

We appreciate you listening, and we are motivated by your feedback.  Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In the latest episode of the LTC Heroes podcast, we sit down with Peter Whitehouse of Case Western Reserve University and Daniel George of Penn State College of Medicine.

Peter Whitehouse is an MD, PhD, and professor of neurology, psychiatry, cognitive science, neuroscience, and organizational behavior. He's also a professor at the University of Toronto, an honorary research fellow at the University of Oxford, and Founding President of the Intergenerational Schools.

Daniel George is an assistant professor at Penn State College of Medicine. He earned his PhD and MSc in medical anthropology from Oxford University and has over 130 professional peer-reviewed publications. His research on intergenerational issues in dementia care has been recognized by the global advocacy group Alzheimer's Disease International.

The episode centers on dementia in long-term care and public policy. The pair wrote a book together on dementia called The Myth of Alzheimer’s, and a lot of the episode is focused around that.

We find out about the book in detail and discover what experts in the long-term care industry can learn from reading it.

The pair also talks about the dehumanization of people with dementia and why humanizing dementia is essential.

Learn all about dementia from two highly-esteemed experts in the industry by tuning into the latest episode of the LTC Heroes podcast, with Peter Whitehouse of Case Western Reserve University and Daniel George of Penn State College of Medicine.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we sit down with Alun Skitt, executive director at Morada Senior Living based in Dallas, Texas.

Alun has worked in the senior living industry for over 15 years in Oklahoma and Texas, after working a dozen years in the airline industry. Alun has a passion for training and compliance and quickly became an industry expert, teaching classes and speaking at conventions.

In the episode, Alun discusses his work in teaching and HR, as well as his background in the airline industry and how he transferred his skills into senior living.

First, Alun talks about Morada Senior Living before going in-depth about his background and how he moved into senior care.

We learn about Alun’s experience hearing the stories of residents and getting to know them and how much this meant to him.

A large part of the episode involves Alun talking about ‘thoughtful recruitment strategy’ when hiring new employees. He explains that he tries to keep a waitlist of applicants to ensure the company is always hiring the right people for Morada Senior Living.

Toward the end of the episode, Alun discusses the importance of employee relations and retention.

Learn how Alun Skitt, executive director at Morada Senior Living, transferred his skills from the airline industry to senior care by tuning into the latest episode of the LTC Heroes podcast.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this week’s episode of LTC Heroes, we sit down with Keo Velasquez, executive director of Watermark Retirement Communities.

Keo has helped Watermark Retirement Communities list in the top 25 best workplaces for aging services in a national program. He has more than 20 years of experience in the culinary industry and, in the episode, we discuss his transition from executive chef to executive director.

Topics covered in the episode include marketing, hospitality, and food.

The episode begins with Keo answering some icebreaker questions before he explains how he got into the long-term care industry.

We learn about the learning curve Keo experienced during his move to the long-term care industry and when he realized that it was the right industry for him.

Keo explains how he was trained for the long-term care industry and shares his advice for anyone making a similar transition.

Generational food changes are discussed, and Keo talks about the changing menus served at Watermark Retirement Communities.

Toward the end of the episode, Keo discusses the marketing of Watermark Retirement Communities. He explains that he focuses on developing delicious food that will encourage residents' children to want to visit the community.

Learn how Keo Velasquez, executive director of Watermark Retirement Communities, transitioned from executive chef to executive director by tuning into the latest episode of LTC Heroes.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses, and our exclusive LinkedIn group for Long-Term Care Owners. We look forward to seeing you inside the community.

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This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

In this week’s episode of the LTC Heroes podcast, we sit down with Dianne Powell, owner and instructor of Allied Health Career Training LLC.

Dianne started off working as a certified nursing assistant in the long-term care industry. Now she helps people train to be CNAs themselves at Allied Health Career Training LLC.

The episode begins with Dianne answering a few icebreaker questions before explaining how she first got into the industry.

We learn how long Dianne worked as a CNA before she started climbing the ladder into training. We also find out what Dianne’s last job was in a nursing home before she started Allied Health Career Training.

Dianne speaks a lot about Allied Health Career Training LLC and we learn about the classes in detail, that they’re kept short, engaging, and fun.

We also learn what the average CNA is like at the career training establishment, and how students typically find out about the role.

Towards the end of the episode, Dianne shares what those training to be CNAs can expect from the course.

Explore what it’s like to train as a certified nursing assistant by tuning into the latest episode of the LTC Heroes podcast with Dianne Powell, owner and instructor of Allied Health Career Training LLC.

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to join our exclusive Facebook Group for Nurses and our exclusive Linkedin group for Long-Term Care Owners. We look forward to seeing you inside the community.

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Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.