In this episode we explore why focusing on solutions paradoxically negatively impacts your ability to find solutions. And we tackle an airport challenge: "How can we speed up the bags?"

To get the lenses we use in the show, go to www.GetTheLenses.com

To watch an animated version of the baggage claim story, 
go to www.BaggageClaimStory.com

The lenses highlighted in this episode: #16 FLIP, #15 SUBSTITUTE, and #24 VARIATIONS. Plus we used #6 ANALOGY (improving wait time, let's talk with theme parks).

If you want to submit a challenge to be solved in a future episode, please email us at help (at) reframemyproblem (dot) com.

Learn more, play the game, and unlock your team’s full potential at PersonalityPoker.com

Brought to you by Stephen Shapiro—helping people and organizations create high-performing collaboration, innovation, and teams since 2001.