Opening the Wall Street Journal yesterday, I read that their poll shows that Kamala Harris, a week into her run for President, is now even with Donald Trump – a dramatic turn of events for this year’s election. Thinking about this contest, knowing how divisive it will be, and not looking forward to it in the least, I thought: how comfortable we’ve become with being underwhelmed. Our country is going to duke it out passionately over a couple of candidates, put forth by two parties, who few think are the best options we can produce. How strange.
Another headline over the week-end referenced the opening of the Olympic Games in Paris and outrage in the Christian community over the parodying of DaVinci’s Last Supper by a troupe of drag queens. I didn’t bother to watch the video, but I find it curious that this type of performance would be chosen as part of the pomp and circumstance of an international sporting event with the tradition of the Olympics. Of all the subjects in the universe, they chose to lampoon that particular painting focused on a very specific (and sacred) event in a major world religion. Actually, it’s not curious at all – banal seems to be a better word choice.
Thinking of both headlines this morning, one question came to my mind: when did we become so comfortable with being underwhelmed?
Circus of the Inane
It’s not just politics or entertainment feeding our circus of the inane. A major hot-button issue in healthcare is price transparency. Politicians, lobbyists, employers, etc. are demanding that purveyors of healthcare goods and services actually communicate what they are charging. What? This is a thing? Like me, you may find yourself asking: isn’t that pretty basic? Yes, it is.
Talking to a health system executive a few years ago, I was told that one of their major initiatives was a “do no harm” initiative. Huh? The goal was to reduce things that happened in their hospitals which caused patients additional issues to the ones they brought in with them. Describing our offering to an employer recently, he looked at me solemnly and asked, “Will that aggravate ________, our current insurance provider?” I said, “Yes, most likely.” “Great!” he replied. “I love to stick it to them.”
Finally, in a recent conversation with another client, we were closing the call and she commented: “Great call! Thank you so much. It’s nice to finish a conversation like this and not feel like I need to go take a shower.”
What is going on? In what universe does it make sense to not know what a thing costs before it’s purchased, to need to remind someone not to cause harm to patients, or that we continue to work with any company who we dislike enough to admit that we want to implement a program that undermines them? Aren’t these things just an ante to the game? Table stakes to even contend? Why would we work with anyone who was “slimy enough” to make us want to shower afterward?
Alas, we’ve really gotten comfortable with minimum expectations. In our politics. In our entertainment. In our workplaces. In our relationships. It often feels like we’ve lost our sense of excellence or at least the energy to demand it. What happened to doing something because it’s the right thing to do or doing our best because…well, because it’s our best?
Cultural Sloth
We seem to be suffering from cultural sloth. A 21st century form of urban malaise that has dumbed-down our dialogue, our entertainment, and our expectations. We’ve white-washed the complex wisdom of our western heritage and gotten comfortable with “good enough,” “not too bad,” and “at least.” There are plenty of smart people, why do we have so few good ideas? Or good political candidates? Or good leaders? Why are we so tolerant of “just enough” and “average” and “banal?”
Staples was right, we like the “easy button.” The store that makes it easy to buy. Push. The sound bite that makes it easy to think. Push. The political party that makes it easy to vote. Push. The brainless show that makes it easy to laugh. Push. The life that makes it easy to get by. Push.
We’re too comfortable with comfort. We’re too accepting of mediocre. We’re too addicted to easy. It’s made us soft. Soft in our thinking. Soft in our expectations. Soft in our will. We’re not made for easy and it’s killing us. Literally. Easy calories make us fat. Easy sex undermines families and relationships. Easy religion demands little of us. Easy “whatever I want when and how I want it” cheapens, softens, and weakens.
Butterflies and Sea Turtles
Over the last week, I’ve referenced caterpillars and cocoons several times. Sally suggested sea turtles. In both the emerging butterfly and the baby sea turtle, it is the struggle of its first efforts that makes it strong enough to survive. The newly formed butterfly will not be strong enough to fly unless it builds its strength in the struggle to get free of the cocoon. The baby turtle will not be strong enough to swim against the waves crashing upon the beach unless it has dug out of its nest and fought its way across the beach to the water. Ease is the enemy of strength.
When the hard work is outsourced, the hard lessons softened, and the hard thinking abdicated, we cannot build the strength, the will, or the intellect to do the hard things that life demands. Our resolve, fortitude, endurance, resilience, grit, etc. are forged in the flames of adversity, difficulty, challenge, suffering, disappointment, and exertion. Weakness is the straw house built on easy.
We’ve grown to accept underwhelming, average, and banal, because they are easy. We tolerate a lack of virtue because it is hard to live virtuously and hard to find those who fight the good fight though it is really, really, difficult.
I’m not suggesting we all become stoics or ascetics, eschewing all goods or pleasures of the world. But we could all benefit from more self-denial. We do not have to pursue struggle or difficulty in some kind of fabricated masochism, ready or not, it will find us. But we do have to choose to strengthen our self. We do have to work on our “will muscle” as well as our physical muscle. We can push others to do better and tolerate less of the banal in our entertainment, politics, and purchases. We can and should expect honor and integrity from others…and from ourselves.
Want to stop being underwhelmed? Beware of the siren song of the “easy button” – it is beguiling and it is a trap. Instead, push the “hard button”: give more, expect more, and be patient in putting off the mediocre of now for the excellent of later. The malaise of our cultural sloth will resist, but the strength built climbing out of that cocoon will be worth it.