How does a regional family tour business become a trendsetting leader in the global tourism marketplace?

On this episode of Gather and Go, Jaclyn Leibl-Cote shares the secrets to Collette’s success and tells us how her company uses customer feedback to pioneer new tourism experiences that influence the entire travel industry. She also tells us what it was like to grow up in travel and go on to take over the family business.

Plus, we have news about the latest pandemic-related cruising policies; a Road Tip about a must-have smartphone app for frequent travelers; and a Hot Minute about the role of the CDC in regulating travel.

To learn more about Collette, visit gocollette.com.

To join our OnSite FAM tour in New Orleans, visit grouptravelleader.com/la-fam.

For more information about the TripIt app, visit tripit.com.

Thanks to our sponsor Visit Savannah for making this episode possible. Learn more about Savannah’s travel experiences for groups at visitsavannah.com.