Customer service problems aren’t fixed with scripts or signs. They’re fixed with leadership. In this episode, I share how belief, empowerment, and going above and beyond create a standard your team can be proud of. If your shop struggles with consistency or attitude at the counter, this is where you start.

You’ll learn
• Why most customer service training fails
• How to build belief in your team
• How empowerment drives better decisions
• The mindset shift that changes everything

Connect
Instagram @TyrellReedSr
Email [email protected]

Support
Subscribe to Pizza King Podcast+ for bonus content.

George rolls up in the EDGE test truck and invites you to step inside, where you’ll bake your own pizzas in our oven—using your dough, your toppings, your process. It’s the simplest way to experience firsthand why EDGE powers some of the best-performing pizza kitchens in the world, and why our bake is widely regarded as market-leading. 

https://www.edgeovens.com/test-bake

Free New Store Opening Checklist
New Pizzeria? Free Store Opening Checklist! Ace Your Launch

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Support the show

Join us here: 

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners &  Managers

Email: [email protected]

Upcoming events and appearances: 

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27

Some actions destroy trust fast. In this episode I call out the moves that kill teams and stall growth. You will learn what to stop doing today and what to do instead so your people choose to follow you.

You’ll learn
 • Behaviors that break trust on shift
 • How to set clear standards and keep them
 • Why promises matter and how to honor them
 • How to correct in private and praise in public
 • How to avoid favoritism and unclear rules
 • What to do after you make a mistake

Take action
 Get the free 21-Day Leadership Course at www.TyrellReed.com

Connect
 Instagram @TyrellReedSr
 Email [email protected]

Support
 Subscribe to Pizza King Podcast+ for bonus content.

George rolls up in the EDGE test truck and invites you to step inside, where you’ll bake your own pizzas in our oven—using your dough, your toppings, your process. It’s the simplest way to experience firsthand why EDGE powers some of the best-performing pizza kitchens in the world, and why our bake is widely regarded as market-leading. 

https://www.edgeovens.com/test-bake

Support the show

Join us here: 

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners &  Managers

Email: [email protected]

Upcoming events and appearances: 

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27

If you’re struggling to find good people, this episode is for you. I break down the real reason that “Help Wanted” sign keeps hanging in your window and what it’s saying about your leadership. You’ll learn the signs of a pizza shop that’s failing to build a strong team and what to do differently starting today.

You’ll Learn:
• Why great employees aren’t applying
• What your culture says to potential hires
• How to fix the root problem, not just the symptom

Free Resource:
Grab your free 21-Day Leadership Course at www.TyrellReed.com

Connect:
Follow me on Instagram @TyrellReedSr
Email me at [email protected]

Support:
Subscribe to Pizza King Podcast+ for exclusive content and check out the new merch line at PizzaKingPodcast.com

George rolls up in the EDGE test truck and invites you to step inside, where you’ll bake your own pizzas in our oven—using your dough, your toppings, your process. It’s the simplest way to experience firsthand why EDGE powers some of the best-performing pizza kitchens in the world, and why our bake is widely regarded as market-leading. 

https://www.edgeovens.com/test-bake

Support the show

Join us here: 

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners &  Managers

Email: [email protected]

Upcoming events and appearances: 

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27