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Do you want to know the tips on turning chaos into control when feeling like an overwhelmed PM? In this podcast episode, Ash welcomes property management expert Jo Oliveri to discuss the topic of overwhelm in the industry. 

They explore the impact of technology, the importance of efficient team management, and the need for a strategic approach to technology implementation. They also discuss maximising efficiency and capacity, pushing team members to grow, effective time management, and the significance of morning huddles in a property management office. 

Jo shares her personal task management method and emphasises the importance of self-care and team empowerment. Ash concludes by recommending Jo's courses, businesses, coaching, and a product called Food Source.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

In this podcast episode, Ash welcomes RISE with Sarah Cincotta as her guest. Sarah shares her background in the real estate industry and her work in supporting and empowering business development managers (BDMs) in property management. 

They discuss the challenges and issues affecting the industry, including reducing fees, not charging for certain services, and the negative effects of comparison. 

They also touch on the importance of transparency, tracking commission payments, and the role of social media in marketing. 

They conclude by discussing the need for property managers to charge for valuable services and the importance of showing their worth.

RISE with Sarah Cincotta

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

What if you could crack the code of managing a large property management team and expertly navigate the challenges ? That's exactly what Alicia Leckey, the head of department at Longview, has accomplished with her innovative pod-based system. With 22 years of experience and a team of 35 dynamic property managers under her wing, Alicia, our esteemed guest on this episode, shares her journey and the intricate working of her team spread across Victoria and Queensland.

She unveils the levels of leadership within her team, from inspiring team leaders to the crucial roles of ICs (second in charges), and how they handle a portfolio of 160-190 properties. Listen in as we delve into the importance of regular team meetings, training sessions, monitoring KPIs, and safety protocols - all necessary cogs in the Longview machine. And yes, we'll discuss the elephant in the room - selecting quality tenants and how you train a large team to have trust in each other when it comes to suitable applications.. Alicia shares her insights on the necessity of understanding how to pick good renters and ensuring the safety of her team. Stay tuned, this episode is a goldmine of property management wisdom!

www.longview.com.au

Insta -         alicia_lecky_property

Linkedin    linkedin.com/in/Alicia-lecky-a83617123

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

Ready to unearth the secrets of successful tenant selection in property management? Join me and  Sophie Anapliotis, as we take a deep dive into the complexities of this 
often  ignored yet crucial process. From the role of leasing consultants to the imperative culture of mentorship, we delve into how junior consultants can be nurtured to sniff out red flags and ask the right questions. We even weigh in on the weightage visual appearance carries in determining tenant suitability.

Ever had that gut feeling about a tenant but couldn’t quite put your finger on it? The second segment of our conversation unwraps the significance of blending logic and emotion when evaluating potential tenants. We take an interesting detour as we ponder over how property managers can trust their instincts without having met the potential tenants. Our discussion also charts out the importance of open communication between the leasing consultant and the property manager in providing a clear picture to the landlord during the tenant selection process.

As we round up, we put the spotlight on the red flags in tenant applications. We lay bare the importance of verifying tenant information, the need for identification like a driver's license for a successful application, and the art of engaging with tenants to make a well-informed assessment of their application. And remember, when things seem off, trust your gut and ask questions. So tune in and equip yourself with the knowledge to ace tenant selection and steer clear of potential challenges. 

Don't miss our enlightening chat with Sophie Anapliotis, as we unravel the intricacies of property management and tenant selection.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

What if you could take full control of the quality of new management in your property business? This episode is a goldmine of strategies on how to accomplish that. I had a penetrating conversation with Megan Taylor, Head of Property Partnerships from Longview, as we dissected the importance of focusing on where and on whom you allocate your time, energy, and expertise. We unpacked key strategies to keep in mind while making these critical decisions, underscoring the truth that it's not just about the property, it's also about the person.

But what is a good property management business without robust referral partnerships and client relationships? Megan and I took a deep dive into the different ways to nurture relationships with referral partners, ensuring a steady inflow of quality new businesses. Highlighting the relevance of face-to-face networking and digital content creation, we also examined the telltale signs of dodgy partners and how best to navigate such situations. To cap it off, I shared my unique approach to initiating new clients into the business, hinting at the critical role of personal interaction.

Lastly, we switched gears to explore personalized care and quality in business. Delving into the differences between in-person appraisals and online client management, Megan shared her perspectives on the benefits of in-person appraisals and building relationships with referral partners. We also touched on the need for setting clear boundaries for property management and the crucial role of sharing insights in business growth. So, buckle up and get ready to absorb insights that will skyrocket your property management business to new heights. You won't want to miss this!

www.longview.com.au

https://www.facebook.com/longviewau

Megan Taylor Facebook

Megan Taylor Instagram 

Megan Taylor - LinkedIn

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

What if you could turn a mere $60 into a thriving business, complete with real estate investments and private education for your children? Sounds too good to be true, right? That's exactly what our guest, Lucy Banks, a full-time OnlyFans creator, managed to achieve in under four years. Lucy shares her remarkable journey and how her experiences in the OnlyFans arena parallel the world of real estate, offering valuable insights on how to succeed in either industry.

Throughout our conversation, we tackle the importance of taking risks, utilizing social media, and handling hate in a positive and productive manner. Lucy's knack for turning negativity into opportunity is inspiring, as she demonstrates innovative ways to respond to online trolling and criticism. She also reveals essential tips on finding your niche in today's social media landscape and how to stand out from the competition.

As we delve deeper into Lucy's story, we uncover creative strategies she employed to build a successful business on OnlyFans, showing the potential for creating additional income streams beyond the platform. From merchandise and affiliate marketing to Etsy offerings, Lucy's approach to leveraging her online presence is a game-changer. Join us in this fascinating conversation and discover how you too can elevate your professional life by embracing creativity, vulnerability, and determination.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

Do you know when to say no to new business? Find out how mastering this skill can help maximize your property management income in our insightful interview with Darren Hunter from IGT.

Darren Hunter is a national and international property management trainer, expert and leading industry authority in fees and overcoming fee discounting, as well as productivity and time management.
 
 Authoring two books ‘PM Fee Scripts Secrets’ and ‘Master Your Time Secrets’, Darren Hunter has been training Real Estate Business Owners and Property Managers on a national and international level at seminars, conferences and workshops across Australia, New Zealand and the United States since 2005, with his books now placed into 7 different countries.
 

 We discuss why it's crucial to understand the financials behind taking on additional properties, ensuring you're working with the right clients, and being honest about your team's capabilities.

Together, we tackle the challenges of building a healthy rent roll, including the importance of taking breaks and avoiding properties that are too far away. Darren shares his expertise on identifying characteristics of a C-Class landlord and their potential negative impact on your rent roll. Plus, we dive into the difficult question of why you should take on a property in disrepair, and the risks that come with it.

This episode explore's effective property management strategies and will discuss early intervention when taking over a property from another agent. Darren offers training inspiration from IGT courses and shares his advice on managing extra properties while maintaining a healthy work-life balance. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

Ready to conquer the challenge of managing a multi-generational workplace? Listen in as we chat with Marjan from MK Advisory, a HR expert with experience in the federal government, who shares her wisdom on embracing the strengths and diversity of the people we manage. Discover vital insights on working in harmony with different generations, like the Baby Boomers, who currently make up the largest portion of the workforce and bring ample opportunities for a thriving office environment.

As technology continues to reshape our world, it affects the expectations of the multi-generational workforce as well. Don't miss our discussion on how employers can adapt their training and management practices to better fit the needs of their team, while considering the expectations of clients across different generations. Plus, explore the potential of AI to offer solutions for quick responses.

MK Advisory

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

What does it take to truly excel in the property management industry? How can adopting a business owner mindset change the game for property managers and real estate professionals? Join us in this eye-opening conversation with Joe Shannon from the Efficiency Co., where we uncover the answers to these questions and more.

Joe shares his wealth of knowledge on streamlining operational efficiency for real estate agencies, implementing technology to improve property management processes, and the significance of property managers understanding their worth. We dive into the concept of servant leadership and its application in the property management industry, discussing the importance of honesty, transparency, and providing guidance and support to help staff succeed. Additionally, we explore the idea of staff efficiency, designing ideal roles for team members, and the benefits of outsourcing and implementing time budgets.

Don't miss out on this episode packed with actionable advice for property managers, business owners, and real estate professionals looking to elevate their careers and maximize their efficiency. Listen in and let Joe's expertise guide you in transforming your approach to property management, unlocking your full potential in the industry.

You can find out more by speaking to Joseph Shannon   on  0403 681 771 or email
[email protected] 

www.theefficiencyco.com.au 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show

Send us a text

In this podcast episode, Donna Fortune, a brand photographer, shares her experience of making a decision to privately manager her investment property, and the challenges she faced. Donna initially chose to use a property manager due to having more time than money and wanting someone else to handle the process of finding a tenant. However, after a year of using a property manager and having a good experience with a reliable tenant, Donna decided to try self-managing the property.

Donna admits that self-management was time-consuming and sometimes awkward, especially regarding property inspections and negotiating rent increases. She also found it challenging to navigate the legal requirements of being a landlord. Donna acknowledges that property managers can add value by providing services beyond collecting rent and managing maintenance. They can help landlords with maintenance and renovation plans, provide regular appraisals, and offer investor education. They also act as a buffer between landlords and tenants, making it easier to maintain a professional relationship.

However, Donna also talks about the maintenance issues she faced while using a property manager and the importance of value-adds in the property management industry. She and the host, Ash, discuss the possibility of a subscription model for property management fees, where clients pay a set weekly amount regardless of whether the property is rented or not.

Overall, Donna's experience highlights the importance of considering the pros and cons of self-managing a rental property versus using a property manager. While self-management may seem like a cost-saving option, it can be time-consuming and involve navigating legal requirements. On the other hand, property managers can provide valuable services and act as a buffer between landlords and tenants. It ultimately comes down to personal preference and weighing the benefits and drawbacks of each option.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

Support the show