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What if you could reimagine your business strategy, incentivize customer service, and automate or outsource tasks to virtual assistants? Our guest, Rebecca Halton, CEO of LJ Hooker City Residential, took us on a remarkable journey of her two-decade-long experience in running a property management business and how she successfully restructured her business to achieve just that. In our enlightening conversation, Rebecca unfolded the strategies she deployed to increase efficiency, the changes she introduced to the reward structure and the areas where technology and virtual assistants played an integral role.
Finding the right people for the right positions is an art in itself. Rebecca and I not only navigated this tricky terrain but also delved into the essence of fostering a growth mindset in business. We dove deep into the results of Rebecca's insightful survey on property managers and business owners. It's a poignant look at their pain points, the lack of opportunities for growth, and the need for a management style that empowers teams and mitigates stress. It's all about creating an environment where your team can truly thrive.
Staying ahead of the competition - it's a phrase we hear often, but what does it really entail? In our final segment with Rebecca, we tackled just this. Strategies for new products, maintaining a growth mindset, and the benefits of attending conferences and seminars for gaining fresh insights, Rebecca has done it all. We also delve into the challenges of finding the right people for the right positions and the crucial role of communication in fostering a positive workplace environment. Tune in to learn more about Rebecca's journey, and how her experiences can help steer your business in the right direction.
PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE
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This podcast is sponsored by PropertyMe.
Australia's #1 Property Management Software. www.propertyme.com.au
This podcast is kindly sponsored by The Associates Co.
The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+
Head over to www.theassociatesco.com
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