PM Point of View

Guest Galen Low, from The Digital Project Manager (DPM), discusses the challenges of the conventional project manager and the ways we define the field. As Lowe addresses, the expansion of the digital environment and transforming customer have led project management into navigating an ever-changing landscape. Digital PMs often serve as a bridge. Value delivery requires collaboration across all phases and iterations of a life cycle, from product to project to program. The nature of projects may have shifted, but demand for delivery has called on PMs to focus on strategy and partnership, as well as cultivating the project management skill et in-house.

Transformation Attenuation: The loss of signal that occurs as a message moves down the chain from the C suite.

Illusion: The assumption that communication has taken place, when in fact it hasn't.

Here we explore these two phenomena in depth, and examine ways to avoid them, thereby increasing project & organizational effectiveness.

Check out more presentations from the UMD Symposium at https://pmsymposium.umd.edu/pm2021/

Listen, learn, and get a free PDU!

Use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Leadership
• Activity Number: PMPOV0090
• PDUs for this episode: 1

About the Speakers

Glenn Anderson is the Performance Catalyst Speaker – the catalyst between missed goals and achieved goals. He combines decades of corporate experience with IBM with his passion for performing improvisational comedy to help you ensure your audience is energized and equipped to better communicate, collaborate and lead.

Richard Wyatt focuses on Project Innovation and expanding the impact project managers have on their organizations. He has worked across the globe in UK, US, Australia and Indonesia delivering projects of growing size and complexity, and has observed PMs being limited by rigid processes. In his current consulting work, he helps PMs leverage their skills to broaden their impact on organizational transformation.

A team, a technology, a toaster. A tale of the Product Manager and the Project Manager brought to life as co-hosts Kendall and Mike ride the narrative road with Tom Klaff, the CEO who made it happen. The story of manufacturing a new kind of toaster just as trade tensions increase with a main supplier and then pandemic lockdown is as interesting as the intertwining roles the Product Manager and Project Management. A Man, A Mission, Toast…well, really convenience and improved customer experience. It's all here in episode PMPOV0089 Product Management and the Toaster of PM Point of View.

The statistics around project success vs. failure are less than heartening, to say the least. For all the tools and expertise PMs bring to the table, we somehow manage to miss the mark more often than we should. Here we feature highlights from two presentations of the 2021 UMD Project Management Symposium - one from a science/engineering angle, the other from construction - plus interviews with the presenters, who offer actionable insights into how you can manage crisis and avoid failure, no matter what field you are working in.

Check out more presentations from the UMD Symposium at https://pmsymposium.umd.edu/pm2021/

Listen, learn, and get a free PDU!

Use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Leadership
• Activity Number: PMPOV0088
• PDUs for this episode: 1

About the Speakers

Nikola Ivanov serves as the Director of Operations at the Center for Advanced Transportation Technology Laboratory (CATT Lab) where he manages operations and technical development, and oversees every aspect of software implementation from conception to deployment.

Justin Jacobsen has more than twenty years of operational supervision experience with twelve years of program management responsibility delivering successively larger projects as part of diverse, multi-functional project teams. Mr. Jacobsen serves as MBP's Director of Innovation Development .

Chris McLuckie has more than 28 years of experience managing construction projects from pre-design through project closeout as both agency construction manager and general contractor. His approach focuses on teamwork and bringing the right people together to facilitate the best solutions.

Kendall Lott and Mike Hannan with guest Hilbert Robinson explore exciting topics around product versus project management, setting expectations and how to address the variance between those and reality, the rounding of such expectations, and even the value of trade-offs when faced with new initiatives. Enjoy these topics and more for this segment of PMPOV.

Estimations - they are at the very core of PM activities, the ability to estimate, the reliance others have on our estimations, our continuing white whale pursuit of improved estimations all work to empower us as masters of the universe, to state our predictions of the future. And yet…they are all magical thinking at worst, and expectations-setting goal posts, ever receding into a distancing horizon, of our slog through projects and communications, at best. And then we report and update, in an endless vortex of communications, analysis and ... shame. Should we even have them in our discipline? What causes us to get them wrong? What role the tension of accountability and commitment vs the need to reflect likely return on investment for those stakeholders that expect value from projects? Listen in to our new roundtable format as Mike Hannan and I cohost with special guest Hilbert Robinson a wide ranging discussion on the role of estimations. That we need them becomes apparent. What we discover is estimations' unrealistic nature is actual a symptom of a series of other issues deep within our PM and organizational practices. Trust, focus, dilution, estimations…Oh My!

Listen, learn, and get a free PDU! PDU Information, use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Strategic and Business Management
• Activity Number: PMPOV0086
• PDUs for this episode: 1

It was summer 2020. Covid-19 lingered on, with no end in sight. After months of canceled performances, funds were dwindling at Washington, DC's Shakespeare Theatre Company. Their last hope, the annual fundraising gala, was set for October. As the date drew near, it became clear that there would be no party. The staff had to come up with Plan B, and they had to do it fast. This is the story of a creative project team, dedicated to their mission. Their clear, agile response provides concrete and inspiring lessons in the power of Project Management.

Listen, learn, and get a free PDU!

Use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Strategic & Business Mgmnt
• Activity Number: PMPOV0085
• PDUs for this episode: 1

About the Speakers

Amy Hand is the General Manager at Shakespeare Theatre Company in Washington, DC. Prior to joining STC she served as the Operations Manager at San Francisco Ballet, the Associate General Manager at American Conservatory Theatre, and the Production Stage Manager for Atlanta Ballet.

Mara Mignogna is the Development Events Manager at DC's Shakespeare Theatre Company, and oversees the planning of all of the Theatre's internal events including the 2021 Virtual Gala, Shakespeare Everywhere. Seeing the joy and lasting memories created fuels Mara's spirit for designing and executing events.

LeeAnet Noble is a Howard University graduate, and certified in Equity, Diversity, and Inclusion from Purdue University. As an actor, director, choreographer, musician, and writer, her career has spanned over twenty years, working with STOMP, The Irish Repertory Theatre, Disney's The Lion King Experience, and more. She is passionate about creating change and celebrating inclusivity through the arts.

Alan Paul is a director of theater and opera, and the Associate Artistic Director of Shakespeare Theatre Company in DC. Alan is also the recipient of the 2014 Helen Hayes Award for Best Director of a Musical for his production of A Funny Thing Happened On The Way To The Forum.

Neal Racioppo, Senior Director of Marketing and Communications for the Shakespeare Theatre Company, has been an arts marketer in Washington, DC since 2001, working with STC and Arena Stage. He oversees the strategies and processes for STC's earned revenue and communications strategies.

Roger Whyte is the Founder & Principal of RJ Whyte Event Production, established in 2010. With a background in technical theater and production, Roger has been able to apply his skills to events in both the in-person and virtual spaces. He is an expert in designing events that are on budget, achieve fundraising goals, run smoothly, and have people talking for years to come.

Laura Willumsen is Senior Director of Development of the Shakespeare Theatre Company, responsible for all fundraising efforts. Prior positions include Institutional Major Gifts Officer at the Smithsonian's Freer|Sackler, Executive Director of the Pittsburgh Center for the Arts, Director of Marketing for Pittsburgh Opera, and Manager of the Folger Consort. Willumsen holds a bachelors and masters degree in music performance.

How does a graduate program at a university - a program that has assiduously maintained a 100% face-to-face classroom ethos - swing into virtual reality at a moment's notice? The program in question here is Industrial Organizational Psychology. The university is the University of Houston, Clear Lake. For this virtual round table, three professors reflect on the past year: the response, the challenges, the losses and what will never be the same again.

Listen, learn, and get a free PDU!

Use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Strategic
• Activity Number: PMPOV0084
• PDUs for this episode: 1

About the Speakers

Alex Milam is an associate professor and program director of the industrial-organizational psychology program at the University of Houston–Clear Lake. He has many research interests, notably workplace mistreatment, training and development, and the role that personality plays in the workplace. He has presented and published his research around the world, and his work on the personality of workplace incivility targets has been published in the Journal of Occupational Health Psychology.

Scott Elmes McIntyre, Ph.D. is a Professor of Industrial-Organizational Psychology and Occupational Health Psychology at the Department of Clinical, Health and Applied Sciences at the University of Houston-Clear Lake. He, and his wife, Dr. Teresa McIntyre have conducted research on occupational stress in at-risk professions for more than 20 years. Dr. McIntyre has co-edited several books, such as "Occupational Health Psychology: European perspectives on research, education and practice." Vols. I and II (2006, 2007 and the latest "Educator Stress: An occupational health perspective.".

Dr. Lisa Sublett joined the UH-Clear Lake I/O program as an Assistant Professor of I/O Psychology in 2016. She teaches courses in research design and statistics, employee selection, and job attitudes. Dr. Sublett enjoys conducting research projects on diverse topics. Her current research interests include work-life balance, imposter phenomenon, employee attitudes, and employee stress. She has expertise in statistics and psychometrics and applied experience in designing employee morale surveys for companies in the Houston area.

Project management is about people: working with people, for people, through people. So it goes to reason that managers who have a deeper understanding of human behavior will be more effective. Beyond managing their teams, PMs are heavily involved in forecasting - defining the scope, budget and schedule of their projects, and then making decisions based on those forecasts. How much do their own biases and neurological wiring play into these processes? We gather three keynote speakers from the upcoming UMD 2021 Project Management Symposium to discuss these issues and more.

Listen, learn, and get a free PDU!

Use the following information in PMI's CCRS system to register the PDUs for this podcast:

• PDU Category: Online or Digital Media
• Provider Number: 4634
• Talent Triangle: Leadership
• Activity Number: PMPOV0083
• PDUs for this episode: 1

About the Speakers

Dr. Shari De Baets is a post-doctoral researcher in the Department of Business Informatics and Project Management, Faculty of Economics in Business Administration, at Ghent University, Belgium. She has a Master's degree in Industrial Psychology and a PhD in Applied Economics. Her work focuses on forecasting, and biases. She is co-host on the "Forecasting Impact" podcast, and is President of European Operations and Chief Forecasting Scientist at the Institute for Neuro & Behavioral Project Management.

Crystal Richards is the Principal and Owner of MindsparQ™, a talent development consulting firm dedicated to helping organizations better the skills sets of their teams in project management, communications, and leadership. She trains PMs to consistently deliver projects with clarity, confidence and courage. Crystal maintains an online community on project management and leadership themindsparq.mn.com

Stephen Shields, a Senior Consultant with Gallup, works with organizations to optimize their human capital. He consults with clients on employee culture, customer interactions, targeted hiring, and talent development, providing practical insights and timely interventions that facilitate learning, execution, and accountability.

Starting in January 2021, many of you reached out to us, wondering why you weren't able to claim a PDU for listening to PM Point of View® episodes. The short answer: You CAN continue to claim PDUs. But the process has changed. Listen to Kendall's explanation or read below. And if you have any problems, contact us via our website: www.mpoweredstrategies.com. Thank you for listening. (And for keeping it in scope and getting it done!)

UPDATE: Due to changes at PMI's CCR System, for those claiming PDUs at PMI.com:

• be sure to choose the fourth option, "Online or Digital Media," in the Report PDUs page.
• MANUALLY ENTER provider code# 4634 and select "M Powered Strategies,"
• MANUALLY ENTER the name of the episode in the course field
• Enter the date that you listened to the podcast
• Be sure to select the appropriate option, Leadership/Strategic/Technical in the Talent Triangle at the bottom of the page
• Check the box to confirm the validity of your submission
• Hit "Submit."

This will work for all published one-hour episodes.