pmXcite - 'The Podcast'

"How we win our mornings, so we can win our days!". In this episode we talk all things morning routines, how each season of your life will mean your routine looks slightly different than it did to the season before, and Shonleigh shares with you 11 'Morning routine bucket list' items that you can choose from if you're looking to win your morning, to win your day!

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Keen to know more about your growth challenge as i'm hearing a lot about it from other business owners in our network. What results are people getting from it?". If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

EP27: "Creating MORE time in a Property Managers day". In this episode we give three suggestions as to how you can create more time in your day as a Property Manager - sounds impossible right? It isn't! These suggestions won't cost you a thing, they are easy and quick to implement and they will help to increase producivity, reduce stress and bring you so much more clarity as you go about your days, and your weeks.                                                      

In this episode, Terri & Shonleigh discuss the results their Round 2 Challengers just had in the NeXt Level Growth Challenge!

Listen in for all the details around the highest performer, the lowest performer, the MVP and the overall % in growth this round saw over the past 6 weeks!

Find out more about the growth challenge here: https://bit.ly/nlgc3

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. 

This weeks question is: "My Property Manager is pushing me for a Senior PM promotion, how can I assess whether or not this is warranted?" This question was sent in by a PM Club member. If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

EP24: "The Best Of Our 'Client Experience & Retention' Season 2021"                                                                                                                                                                                     
Can you believe it's already been 9 weeks since we kick-started our 'Client Experience & Retention' season?!

This season has been action packed from learning about the client journey and really mapping out what that looks like to digging in deep around service recovery and looking at ways to go about this when you've dropped the ball. We also had the amazing Jodi Cottle join us as our Guest eXpert talking all things 'Where Neuroscience meets Customer Retention - providing our members with the SCA (Sustainable Competitive Advantage) Framework to ensure we're able to roll out and continue to deliver on a 10/10 experience for our clients. 
All in all - this season was one of our favourites for the year and we are so excited to share with you the best bits and pieces from the past 9 weeks!

In this conversation we discuss...

✔️ How a poor experience creates more than just a headache for you
✔️ Understanding how much your owners care about how their tenants are treated by you
✔️ 3 easy ways to lift their experience so EVERYONE is happy, and everyone win

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Part 2: I've just taken over a portfolio and the routine inspections are out of control. I don't know where to start and the ones I have scheduled, I've had massive pushback from tenants. Help, this is stressing me out so much!"

 This question was sent in by a PM Club member. If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

Welcome back to another Q&A Friday episode, brought to you by the amazing team at Inspection Manager who are always looking for ways to make Property Managers lives easier. This weeks question is: "Our BDM is currently doing around 5-7 new managements a month consistently, I would like to increase that to 10 a month as I hear this is standard in the industry, am I correct in saying this?" 

This question was sent in by a PM Club member. If you'd like to have your question answered, please head over to www.pmxcite.com, click 'Free Resources', scroll to the bottom of the page, submit your question and we’ll answer it for you on Q&A Friday!

On this weeks episode of 'pmXlive - The Podcast' we discuss...                                                                     
* The questions to ask yourself, before you ask the client
* Why this formula works with almost EVERY situation you will come up against
* Using this method to help build your whole team's skill level, and how to get their 'buy in'