POAAL's Bob Chizzoniti discusses different ways of storing parcels awaiting collection at the post office.

• Storing by street address

POAAL's Bob Chizzoniti shares some end of financial year activities for Licensees to do to reflect on their business, including:

• Reducing costs, including overheads such as power and phone

POAAL Director Bob Chizzoniti discusses key points to understand regarding Mail Service Payment (MSP).

• Mail Service Payment is not restricted to rural LPOs only - it can apply for metro LPOs as well

Australia Post's new CEO and Managing Director, Paul Graham, joins us on the POAAL Podcast to discuss:

• His background in logistics in Australia and around the world

For more on POAAL, visit the POAAL website.

Joel Steendham from insurance brokers Network Insurance Group discusses insurance essentials for Australia Post and Star Track Contractor insurance:

• Public liability insurance - what it covers

Delivery Contractors (Australia Post, Star Track, and other courier companies) can contact Network Insurance Group on 1800 639 177.

Joel Steendham from Network Insurance Group discusses business pack insurance for Licensed Post Offices (LPOs). He covers:

• What business pack insurance can cover, including property, business interruption insurance, theft coverage, machinery breakdown, and glass insurance

Contact Network Insurance Group insurance brokers on 1800 639 177.

Jonathan Gaynor, Head of Marketplace Solutions at Australia Post, joins us to talk about the Australia Post app and Parcel Collect.

• Features of the Australia Post app, including parcel tracking, locating post offices, and locating street posting boxes

Tony Barnard, Manager Post Office Boxes at Australia Post, discusses installing PO Boxes.

• Understand customer demand for new PO Boxes at your LPO

Tony also covers some aspects of PO Box Plus:

• Customer benefits of PO Box Plus

In the first part of this episode of the POAAL Podcast, Stephen Davie from Brandnet – producers of the Military Shop range of products – discusses:

• New retail promotions for 2021

In the second part, we share a quick overview of Mail Service Payment.

Click here for more information on Mail Service Payment.

Victorian Small Business Commissioner Judy O’Connell joins us on the latest episode of the POAAL Podcast. We cover:

• Very low cost dispute resolution for owner/drivers