👉 Is high turnover silently wrecking your contact center — and what can you do about it before it's too late?

If you’re a contact center leader battling unachievable KPIs, burnout, and constant agent attrition, this episode digs into the hidden dangers you’re facing — and how they’re stalling your team's performance and culture. Discover why the same outdated strategies are setting your center up for failure and how rethinking turnover can change everything.

✅ Learn the 6 most damaging types of turnover hurting your contact center right now — and how to spot them early.

✅ Discover practical, no-cost ways to strengthen your hiring, training, and coaching processes to boost retention starting tomorrow.

✅ Gain insights on how small, strategic changes can drive massive improvements in employee engagement, morale, and overall performance.