Welcome to SN Off the Shelf, a podcast series from Supermarket News.
In this twice-monthly feature, SN editors talk with industry executives, experts and other grocery players about the news, trends and issues that matter most to retailers and their business partners.
Longtime industry thought leader Bill Bishop, co-founder and chief architect of Brick Meets Click (BMC), recently shed more light on a blog post in which he listed five ways that automation will impact grocery retail. In a nutshell, he forecast the following:
1. Supermarkets will become more productive and, in turn, more competitive;
2. A more educated and/or engaged and productive workforce will be attracted to food retailing;
3. Automated order selection systems will replace or reduce self-service retailing;
4. Technical breakthroughs will drive significantly lower retail costs; and
5. Customers will see a more personalized shopping experience.
In the podcast, Bill Bishop also gives his take on reports that Amazon plans to launch a new grocery chain and a recent pricing maneuver by Aldi.