New Zealand is globally known as a rich tapestry of cultures, but what does that really mean on the ground and how does it shape the world of business and innovation? It's not just about customs and conventions that we can observe and learn. National culture is much more profound; it's hardwired into our brains, influencing our thoughts and behaviours.

Yet, as globalisation gains momentum and New Zealand’s multicultural fabric grows denser, the probability of intercultural misunderstandings, tensions, and conflicts also increases.

To explore how we navigate this delicate balance, Oliver Hartwich is joined by management consultant Tony Smale to discuss how we can leverage our national culture to boost innovation and enhance business performance.