Grocery Guys

Podcast: Dunnhumby’s Jose Gomes sees regional supermarkets upping their game


Listen Later

Traditional supermarkets are experiencing a resurgence as a preferred destination for grocery shoppers, Jose Gomes, North America president for dunnhumby, said in an SN Off the Shelf podcast.
Dunnhumby recently released its third annual U.S. Grocery Retailer Preference Index (RPI). The study by the global customer data science firm, whose U.S. office is in Chicago, examined the 60 largest retailers in the $700 billion U.S. grocery market to identify which ones have the strongest combination of consumer emotional sentiment and financial performance.
This year, H-E-B came in at No. 1, toppling Trader Joe’s, which dipped to No. 2 after finishing first the previous two years. Market Basket cracked the top five, coming in at No. 4 and pushing last year’s second-place finisher Costco Wholesale to No. 6. Amazon (No. 3) and Wegmans Foods Markets (No. 5) held onto their spots from a year ago.
Rounding out the grocery retailers in the top quartile of the 2020 RPI were Aldi (No. 7), Sam’s Club (No. 8), Walmart (No. 9), Publix Super Markets (No. 10), WinCo Foods (No. 11), Fresh Thyme Farmers Market (No. 12), Sprouts Farmers Markets (No. 13) and ShopRite (No. 14). Lowes Foods saw the biggest year-over-year gain, climbing to No. 26 from No. 31.
Dunnhumby’s research focuses on seven “pillars” shaping the consumer emotional connection to a grocery retailer and its financial performance: price, quality, digital, operations, convenience, discounts/rewards and speed. The RPI stands out from other retailer rankings because it rates companies on a composite of financial success, emotional bond and performance on customer preferences.
...more
View all episodesView all episodes
Download on the App Store

Grocery GuysBy Supermarket News

  • 4
  • 4
  • 4
  • 4
  • 4

4

8 ratings


More shows like Grocery Guys

View all
Planet Money by NPR

Planet Money

30,660 Listeners

Wait Wait... Don't Tell Me! by NPR

Wait Wait... Don't Tell Me!

38,752 Listeners

The Bill Simmons Podcast by The Ringer

The Bill Simmons Podcast

30,224 Listeners

BiggerPockets Real Estate Podcast by BiggerPockets

BiggerPockets Real Estate Podcast

16,770 Listeners

Masters in Business by Bloomberg

Masters in Business

2,172 Listeners

The EntreLeadership Podcast by Ramsey Network

The EntreLeadership Podcast

4,399 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,231 Listeners

Christopher Kimball’s Milk Street Radio by Milk Street Radio

Christopher Kimball’s Milk Street Radio

2,983 Listeners

The Daily by The New York Times

The Daily

112,597 Listeners

The Charlie Kirk Show by Charlie Kirk

The Charlie Kirk Show

69,136 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,513 Listeners

The Dr. Josh Axe Show by Dr. Josh Axe

The Dr. Josh Axe Show

1,255 Listeners

The Tucker Carlson Show by Tucker Carlson Network

The Tucker Carlson Show

16,938 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,352 Listeners

Retail Daily by Retail Daily

Retail Daily

10 Listeners