Welcome to the ninth episode of "The Profitable NDIS Provider" podcast with Tania and Paul. In this episode, we focus on the critical aspect of finding and refining staff, and how it impacts the success of NDIS providers. To provide insights on this topic, Tania and Paul interview Phil Jordan from Partale, an HR consultancy firm that specialises in helping businesses improve their recruitment and retention strategies.

Partale offers practical advice on how NDIS providers attract and retain the right staff. Phil discusses the importance of having a strong employer brand, creating a positive workplace culture, and offering attractive remuneration and benefits packages. He also shares insights on how to identify and address common HR challenges faced by NDIS providers, such as high staff turnover and workforce diversity.

Throughout the episode, Tania and Paul ask Phil about his experience working with NDIS providers, the common mistakes he sees, and the best practices he recommends for optimising the recruitment and retention of staff. They also discuss the role of technology and automation in streamlining HR processes and enhancing the employee experience.

Partale's website, https://partale.com.au/about, explains that they are a team of experienced HR professionals who work with businesses to help them develop and implement HR strategies that support their growth and success. They specialise in recruitment and retention, employee engagement, and compliance and regulatory matters.

This episode is a valuable resource for NDIS providers who want to improve their recruitment and retention strategies and create a positive and productive workplace culture. It provides practical advice and actionable insights from Phil, an HR expert with extensive experience in the NDIS sector. If you're an NDIS provider looking to improve your staff recruitment and retention practices, or interested in the HR aspects of running an NDIS business, this episode is a must-listen. Tune in to hear from Tania, Paul, and Phil as they share their expertise and insights on finding and refining staff in the NDIS sector.

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