In episode 11 of Restaurant and Retail Revel(ations), Founder and Chief Consultant of Piedmont Avenue Consulting David Mitroff offers his go-to "do's" and "don'ts" when it comes to running a successful business. Gathered from a career spent consulting clients in the hospitality industry, David shares both short and long-term changes owners can implement to help their businesses thrive in today's environment.

Hear from Tom Ferguson, CEO of Rise Southern Biscuits and Righteous Chicken Franchising, on embracing technology, leaning into company culture, pivoting when necessary, and simplifying a “chef’s utopia” into a scalable franchise in this episode of Restaurant and Retail Revel(ations).

Since 1996, Jeremiah's Italian Ice has been serving its namesake, along with creamy soft serve and fan favorite Gelati. In episode nine of Restaurant and Retail Revel(ations), Vice President Nicole Di Pietro shares more about founder Jeremy Litwack’s humble shaved ice stand beginnings, and how their team translated Litwack's early success into 71 locations and counting today.

This episode of Restaurant and Retail Revel(ations) draws on the experience of digital and technology expert Mike Nettles. Mike’s career includes digital transformation at big brands like Papa John’s and Panera Bread Company, and you won’t want to miss his take on the potential for digital drive thru for businesses that approach it in earnest.

In episode seven of Restaurant and Retail Revel(ations), Goliath Consulting President Jay Bandy joins us to discuss current restaurant trends with staying power, including his take on the most exciting opportunities for restaurant owners right now. With over 30 years of industry experience, Jay is a true expert on restaurant operations. Listen now for his insights!

In episode six of Restaurant and Retail Revel(ations), Revel’s Chief Customer Officer Leslie Leaf discusses her career journey in the technology and services space. Leslie also shares some of the quality advice she’s been given along the way, and how simply being herself has proved to be one of the best strategies for success.

In episode five of Restaurant and Retail Revel(ations), Giving Kitchen Co-founder Jen Hidinger-Kendrick shares more about the non-profit's history and mission, their record-breaking response to the pandemic (which includes emergency assistance for over 2,500 food service workers!), and exciting expansion plans.

In episode four of Restaurant and Retail Revel(ations), Tarka Indian Kitchen CEO Tinku Saini discusses his team's response to the pandemic, paired with the key role Tarka's technology stack has played in the brand's continued success.

In episode three of Restaurant and Retail Revel(ations), franchising and corporate-operated QSR expert Steve DeSutter returns with his take on the pros and cons associated with single vs. multi-owner approaches to franchising.

In episode two of Restaurant and Retail Revel(ations), guest speaker and franchising expert Steve DeSutter returns to take a closer look at some of the critical boxes to check prior to jumping into franchising—including nailing down the concept of four-wall economics and investing in great technology.