It's Episode 50! We dive into Melissa's article recently published by Inside Self Storage (ISS) about the importance of policies and procedures. These are your living documents in case the "hit by a bus" scenario happens to you. P&Ps have a huge impact on all aspects of your business, from operations to employees to customers. Do you have them in place? We talk all about why you need them, how to get started, and how to keep them updated in the self storage world.

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

Crafting Your Self-Storage Operation's Policies and Procedures: Why, How and When- Article from ISS