Power Past the Competition

In this episode, John Latka interviews Kim MacPherson from Buy It Smart Auto. Kim is an expert in sub-prime financing and those who want to learn more about it need to tune in. 

Listeners will hear answers to a series of questions including; what skills does a sub-prime financial services manager need to have in order to be effective?

With even more opportunities in sub-prime financing on the horizon, this is one podcast you don’t want to miss.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about “Truths” in the automotive industry. He addresses the lack of discipline, the lack of effective leadership and the iceberg of ignorance.

John then talks about 10 Truths that need to be addressed by managers. He then wraps up with Truths about processes. This is a must listen to episode for those in the automotive industry.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about whining and why it should be stopped. We all know it’s impossible to avoid whiners altogether, but the good news is, that if you’re sick of listening to their ongoing negativity, there are a number of ways to deal with them. John shares six.

As a bonus tidbit, listeners will also hear about Theodore Roosevelt’s take on whining. Not to mention a number sample whines.
He then wraps up with some examples of things we can be thankful for, especially at this time of year.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about bad managers, their traits and behaviours. He also addresses how their approaches impact the employees and teams in their charge.
The purpose of this podcast is not only to point out the signs of a bad manager, but to raise awareness and help managers fix those pitfalls and manage teams more successfully.

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For more information:
https://www.automotivebusinesssolutions.com/

In this episode, John Latka highlights a LinkedIn post by Brandin Wilkinson that outlines a couple of marketing initiatives that were extremely successful. In addition, listeners will hear about another strategy that helped a dealership drive traffic to their showroom in the month of December. These scenarios go to show that Warren Buffet’s quote: “it is not necessary to do extraordinary things to get extraordinary results,” is so true.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about how dealerships could transition from a Transactional Model, which ties salespeople to the dealership, to a Relationship Approach, which would have salespeople spending less time on Showroom Duty and more time on building relationships with customers in order to promote repeat and referral business.This concept would have Free-Range Days when salespeople would not have Showroom Duty. Instead, they would have the flexibility to work from any place they choose. If chickens can be Free-Range, why not salespeople?

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https://www.automotivebusinesssolutions.com/

In this satirical and humorous episode, John Latka takes on the persona of a salesperson who is sharing his thoughts and perspectives regarding his Sales Manager and all the things he’s expected to do to sell a vehicle. Sales people and Sales Managers alike who believe in structure, processes and accountability, will appreciate the way John turns a negative rant into an overview of the sales process.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about Receptionists – The multi-tasking superheroes. Tune in to hear as he talks about automated attendants versus people who answer the incoming calls. John also addresses the attributes and duties of a professional receptionist. In addition, you’ll hear how a receptionist handled a particular situation that ended up in a vehicle being sold.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about Service Advisors. Tune in to hear why he considers them the unsung heroes of dealerships. In addition, John reviews the process Service Advisors have to follow, with a focus on the interactive service walk around. Listeners will also hear about John’s most recent experience in a dealership’s service department. 

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka defines and talks about employee development, including the high cost of losing talent. Listeners will hear why an employee development program helps with job satisfaction and nurtures employee retention. In addition, John also addresses the three major factors in the employee development process, along with the levels of learning and skill development.

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For more information:
https://www.automotivebusinesssolutions.com/