Power Past the Competition

In this lighthearted episode, meant to put a smile on your face, John Latka talks about nicknames and shares his findings on some of the basic research he did.

Listeners will hear some nicknames that were based on behavior, some on physical appearance, and to the best of John’s knowledge, were given based on affection and amusement. 

John starts off the list of nicknames with the ones that he was given over the years. In addition, he shares the backstories that prompted the nicknames.

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In this episode, John Latka talks about teamwork - and how success in sales revolves around teamwork and includes the service and parts department teams – not to mention the team who works at detailing the vehicles.

He also shares the perspective that, high-performance sales teams are known by their ability to function at a high level for extended periods of time. And that teams of this calibre come in many shapes and sizes, and there is no one team model that is right for every business.

In addition, listeners will hear about the many foundational characteristics that underpin most high-performance teams.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about perseverance - a continued effort to do or achieve something despite difficulties, failure, or opposition. He shares one man’s perspective of what each letter stands for or means, in the word perseverance.

In addition, listeners will hear a prime example of perseverance in the person of a well-known and recognizable historical figure.

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In this first episode for 2022, John Latka talks about getting back to basics.

Listeners will hear quotes on the topic from some well-known people. John also shares some insights on how to get back to basics both
personally and professionally and highlights 5 basics of successful selling. You’ll also hear about product knowledge as a critical basic skill.

In addition, listeners will hear about the basics of the buying and selling process.

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In this final episode for 2021, John Latka talks about some of his favorite quotes. 

Listeners will hear quotes from poets and preachers, from people in sports to philosophers and from business people to scientists.

The topics range from sincerity and enthusiasm to attitude. You’ll also hear about perseverance, commitment and excellence. Not to mention, success, goals and simplicity.

Hopefully, some or all will resonate with you.

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In this episode, John Latka talks about emails. And just like all forms of communication, there are pros and cons, advantages and disadvantages to email. The biggest advantage of email is a lot of room for content. On the other hand, the biggest disadvantage, is that email is often perceived as a bunch of clutter and or just spam. And sadly, most times, it’s not given the same immediate attention as a text.

Listeners will hear about email etiquette along with a number of helpful hints in writing professional emails, including appropriate language,
spelling, grammar and manners. Not to mention how to structure professional business emails.

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https://www.automotivebusinesssolutions.com/

In this episode, John Latka talks about texting. You’ll hear about the pros and cons, the do’s and don’ts, along with relevant etiquette. You’ll then be able to decide, if and when, texting is the right fit for your intended message.

John also addresses when and where it’s not appropriate to use texting.

And in addition, you’ll hear some helpful hints to make your texting efforts more efficient and professional.

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In this episode, John Latka talks about Outbound Phone Calls. 

The highlights of this week’s episode include: reasons to make outbound calls, technique, opening statements, leaving voicemail and the benefits of scripts or outlines.

John talks about how and why outbound calls to customers and prospective customers should be a part of every salesperson’s daily routine. 

Listeners will find out how to avoid making nuisance calls by changing their approach to opening statements. And in addition, you will hear some helpful hints along with the process for outbound calls.

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In this episode, John Latka talks about Incoming Phone Calls. 

Even in this digital age, customers want the option to call. And when they do, they prefer to be greeted by a human.

John also addresses how Covid-19 has driven people even further toward digital research and using a phone, making incoming phone calls more and more important to increasing sales.

In addition, he talks about what callers expect and what they can detect on phone calls. And, he also lists what dealerships need to have in place to handle incoming calls successfully.

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In this episode, John Latka talks about Performance Reviews. Including the frequency, the content, the scoring methodology and the reasons for having them.

John also addresses the planning stage and highlights the basics you need to have in place to conduct a professional performance review.

He also lists a number of observable and measurable points that should be reviewed when the focus is on sales people.

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https://www.automotivebusinesssolutions.com/