Microsoft Innovation Podcast

Power Virtual Agents in the wild with Abhi Rathinavelu


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FULL SHOW NOTES
https://podcast.nz365guy.com/430 

  • Abhi Rathinavelu shares his journey to Microsoft and his work with the Power CAT team, specializing in Power Virtual Agents (PVA) for the past two years. 
  • Find out in this episode all the details on Power Virtual Agents and how they can benefit your business. 
  • Learn more about Power Virtual Agents and their real-world applications. 
  • The various ways Power Virtual Agents can be used, including customer service, employee training and onboarding, and more. 
  • How does PVA help the customers, and how does context awareness work in PVA? 
  • Check out the role of chatbots in the business world.  
  • The benefits and uses of chatbots in business. 
  • What options are available for integration into other data sets the organization has?  
  • How does AI fit into what you can do with PVA? 
  • Abhi talks about the differences between public-facing and internal chatbots. 
  • A discussion about building low-code chatbots with Power Virtual Agents 
  • How to use the Power Virtual Agents chatbot successfully for Financial Industry? 

This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world.

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Thanks for listening 🚀 - Mark Smith

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Microsoft Innovation PodcastBy Mark Smith [nz365guy]

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