Powered Services Podcast

You might think you know how to prevent insider threats from wreaking havoc on your clients, but there’s a few simple tactics you might be overlooking. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop sit down with Gary Peace and deep dive into the world of insider threats. Gary investigates insider threats and internal corruption allegations and implements technical and management systems to counter those issues. This is a discussion you don’t want to miss.

Guest: Gary Peace, Founder of ESID Consulting

Why are some MSPs beginning to build CMMC businesses? Should YOU turn your MSP into a CMMC business? Where would you even start? And we’ll ask the question everyone is wondering—HOW are these CMMC MSPs taking business from other MSPs? Join Dan Tomaszewski and Will Bishop as they host an insightful discussion you don’t want to miss with two CEOs of CMMC businesses—John Hill of TechSage Solutions and Leia Shilobod of InTech Solutions.

Guests:

John Hill, CEO of TechSage Solutions

Leia Shilobod, CEO of InTech Solution

Can using a template agreement for a Decline of Service come back to haunt your MSP? Is the email where your client says they don’t want any cybersecurity services enough to protect you in the event your client experiences a breach? What should be in a Decline of Service agreement anyway?

In this episode of the Powered Services Podcast, Brad Gross—leading legal authority in the area of cloud computing transactions—answers all of these questions in order to help MSPs legally protect themselves from being held responsible for data breaches that happen to clients that weren’t interested in cybersecurity services.

Welcome to the brand-new Powered Services Podcast! Our commitment to you, the MSP, is to have meaningful and insightful conversations that give you all the strategies and advice you need to supercharge your MSP.

In this inaugural episode, Dan Tomaszewski hosts a round table discussion with MSPs just like you to ask Kristen Bay of Cysurance the cyber liability questions we’re all wondering, and even a few brilliant ones we hadn’t thought of yet. 

This episode’s special guests are:

Will Bishop, Sr. Director of Channel, Kaseya

Michael Arnold, Owner / Sr. Cybersecurity Engineer, ITNS Consulting

Matt Disher, President, Southwest Networks 

Kirsten Bay, CEO, Cysurance

In this episode, Dan talks with Ray Orsini & Sean Lardo of OIT about vendors and partners.

The group talks about the importance of community, partner development, the importance of transparency and more.


Connect with Ray: https://www.linkedin.com/in/rayorsini/

Connect with Sean: https://www.linkedin.com/in/seanlardo/

OIT Website: https://oit.co/

Dan Tomaszewski interviews a variety of guests on topics ranging from the next 5 years to customer experience.

Time Stamps:

Mike Brooks: 0:15 - 4:40

Nadir Merchant: 4:52 - 7:50

Colin Knox: 7:52 - 5:15

Fred Voccola: 15:20 - 19:15

Andrew Wallace: 19:20 - 24:00

In this episode, Dan talks with Katie Freedman of Kaseya about the upcoming Connect Community.

The new Connect Community is an online forum designed to bring all Kaseya brands together and give customers an outlet for support, best practices and building relationships with key Kaseya stakeholders, as well as other MSPs & IT Pros from around the globe.

Connect with Katie:
Linkedin: https://www.linkedin.com/in/katiefreedman/

In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience.

The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more. 


Connect with Andrew here:
LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/
Website: https://smileback.com/

In this special episode, Dan talks with the CEO of Kaseya - Fred Voccola.

The two experts speak candidly about the future of the MSP industry over the course of this 30-minute interview. We are thrilled to bring you this discussion on upcoming challenges, services MSPs will need to provide, and M&A. 

Connect with Fred:
https://www.linkedin.com/in/fred-voccola-a79984

In this episode, Dan talks with Colin Knox of Gradient MSP about Data-Backed Decisions.

The two explore what dirty data is, the kinds of dirty data in your PSA, and the importance of making data-driven decisions.


Connect with Colin here:
LinkedIn: https://www.linkedin.com/in/realityknox/
Website: https://www.meetgradient.com/