In this episode of the RETHINK Retail Podcast, Kirat Anand sits down with Prabash Coswatte, the newly appointed Chief Operating Officer of Heritage Grocers Group, a grocery conglomerate that carries the weight of decades-old banners such as Cardinals Markets, Tony's Fresh Markets, and El Rancho Supermarkets.

With a focus on Hispanic consumers, Prabash reveals how Heritage Grocers is tailoring their offerings to meet the diverse needs of different communities and shares his insights on how Heritage is using acquisitions and organic growth to deliver better value to customers.

Coswatte also emphasizes the importance of technology in improving processes, reducing waste, and enhancing the overall shopping experience through partnerships with companies like Microsoft and Upside.

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This RETHINK Retail Podcast episode was captured live at Groceryshop on September 19, 2023.

Hosted by Kirat Anand

Produced by Gabriella Bock

Research by Maggie Schwenn