Practice Growth HQ

Episode Summary: 

In this episode of Practice Growth HQ, I chat with Jason Bryll about how numbers can help you run a better and more profitable practice. 

Jason is the founder of Parable Associates. He helps practices look at the right numbers, so they know what’s working, what’s not, and what to fix. 

This episode isn’t about complicated systems. It’s about looking at a few simple things like how far ahead your appointments are booked, whether your team is happy at work, and if patients are slipping through the cracks because there aren’t enough appointment times available.  If you want to stop guessing and start making clearer decisions, this episode will show you how.  What you’ll learn: 

• (06:30) Why guessing your numbers is risky for business 

• (10:20) How one practice booked out three brand-new providers in just 30 days 

• (19:10) The truth about online reviews and what to look for instead 

•  (21:30) How to spot early signs of team burnout 

• (24:20) The three numbers every practice should be checking regularly 

Links and Resources: 

Website: www.parableassociates.com  LinkedIn: Jason Bryll 

Episode Summary: 

In this episode of Practice Growth HQ, I’m going to share with you how healthcare can learn a thing or two from the hospitality industry. 

You might not think the two industries have much in common, but the reality is that competition in healthcare is growing rapidly. More practices are opening each year, and patients now have more choices than ever before. As a result, it’s becoming harder for every practice to stand out. 

Hospitals and clinics can no longer rely on clinical skills alone. To succeed, you need to create a great experience for your patients, just like the best restaurants do for their customers.   What You’ll Learn: 

• (03:00) Why hospitality businesses are better at getting new customers 

• (05:10) Why hiring people with hospitality experience can be a smart choice 

• (06:25) How hospitality businesses attract first-time customers, and what you can learn from that 

• (07:10) Why having a good clinical skill isn’t enough anymore 

• (07:40) How to give your patients a five-star experience 

• And much more  

Links and Resources: 

• Practice Growth HQ 

• Dental Stars 

• Dental Marketing Solutions 

Episode Summary: 

In this episode of Practice Growth HQ, I interviewed Morgan Hamon, a former Navy pilot turned CPA, who’s now a partner at Eisner Amper. Morgan brings over 20 years of financial expertise, helping healthcare professionals maximise profits and optimise the flow of their business operations. 

Join us in this episode as we talk about sharp strategies and clear advice for boosting practice profits, mastering leadership, and creating a business that runs in streamline process, even when you’re not in the practice to manage.   If you’re looking for sharp strategies to make your practice more profitable and less dependent on your time, this episode is for you. 

What You’ll Learn: 

• (03:00) Why leadership is important for all business owners

• (06:00) The three key factors that boost profit 

• (11:00) Why standardisation is valuable in business 

• (19:00) Raise fees without losing patients 

• (29:00) Morgan’s top piece of financial advice for practice owners 

• And much more 

Links and Resources: 

Website: www.eagdentaladvisors.com 

Episode Summary: 

In this episode of Practice Growth HQ, I speak with Matt McCann about using media to grow your practice. 

Matt is a seasoned media professional, with a background in radio, political consulting, and long-term healthcare. He is the publisher of LTC News, a leading consumer-focused website on health, caregiving, and aging. 

In this episode, Matt shares powerful strategies for leveraging media to connect with your audience without stepping in front of a camera. He also highlights practical tips for establishing yourself as a local expert. 

If you're ready to boost your credibility and attract more patients, you can’t afford to miss this episode! 

What you’ll learn: 

• (04:30) Why finding your communication strength is the first step 

• (09:45) Identifying your audience for maximum media impact 

• (11:30) How to establish yourself as a local expert 

• (13:20) Practical tips for getting your message in the media 

• (26:00) How to use social platforms like Facebook, Instagram, and Twitter for credibility 

• Plus loads more! 

Links and Resources: 

Website: LTC News 

Episode Summary:  In this episode of Practice Growth HQ, I chat with Gerald Robison about how small tasks might be the real reason you're not hitting your big goals. 

Gerald is a speaker, author and pastor who has spent years helping people use their time better. He doesn’t focus on doing more, but on doing things smarter. 

His book 30 Seconds That Can Change Your Life shows how quick, focused actions can lower stress and give you more space for the things that really matter. 

If you feel swamped by small stuff and want to finally make progress on the big stuff, this episode is for you.  

What you’ll learn: 

• (04:15) Why small annoying tasks stop you from getting real work done 

• (05:10) How everyday jobs feel like carrying a heavy backpack 

• (06:00) How most of the things you put off actually take under 30 seconds 

• (07:30) Why waiting for "more time" is the wrong way to think 

• (08:45) How to use tiny moments to free up your day 

• (16:50) Why being organised helps you act faster and think clearer 

• And much more 

Links and Resources: 

• Amazon: 30 Seconds That Can Change Your Life by Gerald D Robison 

• Barnes and Noble: 30 Seconds That Can Change Your Life by Gerald D Robison  

Episode Summary: 

In this episode of Practice Growth HQ, I speak with Cory Geffre about how to build high performing teams and drive better results in your practice. 

Cory is a seasoned healthcare executive, registered nurse, author, and straight shooter with nearly 30 years of experience leading teams across the healthcare industry. 

He shares the real-world secrets behind building sustainable, high-functioning teams, how to develop your people, manage performance, and the key mistakes to avoid if you want long-term success. 

If you want better results from your team without burning yourself out, this episode is for you. 

What you’ll learn: 

• (05:00) The two litmus tests for measuring a high performing team 

• (06:30) How to balance achieving results without burning relationships 

• (08:30) Why celebrating small wins matters (even if it feels silly) 

• (11:00) The importance of developing people continuously 

• (12:30) Why managing performance in real-time avoids bigger problems later 

• Plus loads more! 

Links and Resources: 

• Website: www.corygeffre.com 

• LinkedIn: www.linkedin.com/in/corygeffre/ 

Episode Summary: 

In this episode of Practice Growth HQ, I speak with Abby Corrigall about how dental professionals can get the most out of their continuing professional development (CPD) and stay ahead of the curve in an evolving education space. 

Abby is the CEO of Enzo 4D and a former General Manager of the Australian Dental Association (NSW). She’s spent years in the dental industry, from chairside assisting to high-level strategy in education delivery. 

Abby shares her insights into the shifting world of healthcare education, how to choose the right courses, and the growing importance of hands-on learning and business training. 

If you're ready to stop treating CPD like a box-ticking exercise and start using it to actually grow your practice, you can’t afford to miss this episode! 

What you’ll learn: 

• (04:50) What clinicians need to know about choosing valid CPD and the 80/20 rule 

• (08:45) Tips for picking courses that suit your time, goals, and clinical interests 

• (13:20) Why ongoing support and mentoring make a big difference post-course 

• (17:30) What to look for in hands-on training (and why it beats online-only learning) 

• (18:15) How Enzo 4D’s patient models are transforming training and case presentation 

• Plus loads more! 

Links and Resources: 

LinkedIn: Abby Corrigall Company: Enzo 4D  

Episode Summary 

In this episode of Practice Growth HQ, I speak with Dr. Alan Mead about the hidden mental health challenges faced by healthcare professionals. What I call the "underbelly of healthcare". 

Alan is a Michigan-based dentist and host of The Very Dental Podcast, formerly Dental Hacks, with over 4 million downloads. He's also a recovering addict with a 20+ year journey through alcohol and opiate addiction, and recovery. 

In this raw, powerful conversation, Alan opens up about what led to his addiction, how he coped with stress, and the moment that changed everything. If you're feeling the weight of stress in your practice or know someone who is, this is a must-listen. 

What you’ll learn: 

• (15:50) The slippery slope from alcohol to opiates in a dental practice 

• (17:45) The turning point. A surgical sedation gone wrong and a friend's intervention 

• (20:05) What recovery really looked like and why relapse wasn’t part of Alan’s story 

• (22:10) The 30-day test to check if you might have a problem 

• (23:30) How to support someone you love without pushing them away 

• (25:10) Why therapy isn’t just for people in crisis 

• And much more! 

Links and Resources: 

🔗 Website: www.verydentalpodcast.com  

Episode Summary 

In this episode of Practice Growth HQ, I speak with Dr Ruth Mannschreck about how she transformed her dental practice and her life after a personal crisis forced her to rethink everything. 

Ruth is a dentist turned business strategist and founder of Shoreline Strategies. After her newborn daughter spent six weeks in ICU, Ruth was pushed to reimagine her business model. The result? Fewer hours, more revenue, and a thriving practice. 

In this episode, Ruth breaks down her 5-step framework to create a practice and a life by design, not default. 

If you’re ready to stop letting your business run you, and instead take control of your time, team and growth, you can’t afford to miss this episode 

What you’ll learn 

• (3:10) How hospitality principles can transform your healthcare practice 

•  (7:45) Cutting her workweek in half while increasing revenue 

• (11:20) Why most systems fail and how to fix them 

• (17:40) Building daily communication into your team without meetings 

• (20:15) What makes a high performing team in healthcare 

• (30:20) Leading through questions, not commands 

• And much more!   

Links and Resources 

Website: www.linkedin.com/in/ruthmannschreck/                

Episode Summary 

In this episode of Practice Growth HQ, I speak with Dr Edward Feinberg about one of the most underrated topics in healthcare, the idea of longevity. 

Ed is a seasoned dentist, educator, author and innovator. Over a decade long career, he’s stayed endlessly curious and committed to doing things differently. His story is packed with practical takeaways and unexpected lessons. 

We chat about stickability in dentistry, why mentorship has almost vanished and how your next patient could be sitting at the local diner. 

If you want to feel excited about your work again this episode is for you. 

What you’ll learn 

• (09.15) The mindset behind a long and happy dental career
• (13.48) Avoiding burnout by keeping curiosity alive
• (20.36) Ed’s take on dental marketing and why he refused to do what everyone else was doing
• (24.41) Why your elevator pitch matters more than you think
• (26.19) The surprising place Ed found some of his best patients
• Plus a stack more 

Links and Resources 

Website: www.theonwardprogram.com  Book: Open Wide: Essays on Challenges Facing Dental Practitioners and How to Evade Them to Achieve Excellence