FULL SHOW NOTES
https://podcast.nz365guy.com/134

• A brief introduction about Lucy's life – personal background and her favourite place she has ever visited  
• Career background – from being a Business English Teacher to working in Hitachi based in Europe as a Presales Architect  
• How she started working with Microsoft Dynamics 
• Lucy's shares her responsibilities and job role as a Pre-sales Architect
• Discusses what skills someone should develop if they want to move into a Pre-sales 
• Tools she uses to get a better understanding of industries terms or acronyms
• Discusses how often she uses the LinkedIn navigator   
• Training and Certification she has taken around pre-sales   
• Talks about her technical skills   
• Discusses other roles that typically a part of a Presales engagement  
• Lucy's recommendation for those who wanted to be in Presales  
• Shares her experience during her interview with Hitachi  
• Shares how to deal with unpleasant people to be successful 
• How Lucy celebrates her wins and how she gets on after her defeats   
• Lucy's recommendations on third party solutions  
• An introduction to Introhive 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith