43cc

"Press 1 for Billing"


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We're never more aware of the need for real human interaction than when faced with an automated Patient Portal. In this special bonus ep., Wendy and Matt share a listener voice memo about the challenges of navigating patient care through AI, and talk about how we can - and must - do better.

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43ccBy Wendy Dean, MD and Matthew Ramsey, MD

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4.9

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