In this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, sits down with Yana Tolmachenko, a Project Manager at Synebo, to explore the role of Salesforce Experience Cloud and its impact on businesses.

✅ The discussion delves into how Experience Cloud enhances customer and partner engagement, reduces support costs, and integrates seamlessly with AI-driven tools like Einstein bots. Sergii and Yana compare Experience Cloud to other solutions, highlight key industries that benefit from it, and share insights on when companies should consider investing in it. They also cover best practices for implementation, tracking portal usage, and real-life examples of successful Experience Cloud deployments. 

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://ua.linkedin.com/in/sergii-romashov-69b7871a3 

🎙Yana Tolmachenko, a Project Manager at Synebo. A skilled professional passionate about optimizing project workflows and delivering seamless Salesforce Experience Cloud solutions. / https://www.linkedin.com/in/yana-tolmachenko-320338198/ 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo 

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, meets with Sergiy Lemeshko, a Salesforce Consultant, to discuss the importance of solution design in Salesforce projects and the challenges teams face when implementing it.

✅ The episode explores why the solution design phase is often overlooked, the impact of skipping it, and how teams can embrace structured solution modeling to drive project success. Sergii Romashov and Sergiy Lemeshko break down the role of process diagrams, data models, and solution models, sharing practical advice on maintaining their relevance throughout a project. They also highlight real-life examples of how a well-structured solution model can improve project outcomes across different industries.

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://linkedin.com/in/sergii-romashov-69b7871a3 

🎙Sergiy Lemeshko, a Salesforce Consultant and a Project Manager. Sergiy is an expert who provides consulting on process mapping, Salesforce implementation, QA, data migration, system administration, and other development aspects, as well as executes project management. / https://www.linkedin.com/in/sergiy-lemeshko-ba311645/ 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo 

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

Pro Salesforce, Season 2, Episode 7: Security in Salesforce: Bridging Leadership and Technical Teams

In this podcast episode, Sergii Romashov, a Salesforce Consultant at Synebo, and a podcast host, discusses security features, gaps, and risks in security and the implementation of security tools in Salesforce with Matt Meyers, a Salesforce Certified Technical Architect and CEO and Co-Founder of EzProtect.

✅The podcast revolves around ensuring security in Salesforce environments with an emphasis on the involvement of the C-suite and tech team coordination. Sergii and Matt share common misconceptions of C-suite about Salesforce security, discuss key principles for designing secure APIs, and provide insights on managing data risks with Agentforce. 

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://ua.linkedin.com/in/sergii-romashov-69b7871a3 

🎙Matt Meyers, a Salesforce Certified Technical Architect and CEO and co-founder of EzProtect. Matt Meyers is both an entrepreneur and a speaker on Salesforce who is passionate about sharing his knowledge and insights. /https://www.linkedin.com/in/matt-meyers-cta/  

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. /https://www.linkedin.com/company/synebo 

👉You can also access our podcasts via:

Synebo official website /https://www.synebo.io/podcasts/

Apple Podcasts /https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host, discusses the importance and applications of Scratch Orgs, for Salesforce environment setup with Oleksandr Molchanov, a senior Salesforce Developer and a Team Lead at Synebo. 

✅The podcast introduces Scratch Orgs as an innovative solution to risks in utilizing shared dev environments. Sergii and Oleksandr cover common adoption mistakes, tips to avoid them, and a comparison of Scratch Orgs vs. Sandboxes, all supported by real-life examples of how Scratch Orgs enhance Salesforce projects. Sergii and Oleksandr also share their knowledge of how Scratch Orgs and Sandbox affect business outcomes in development.

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://www.linkedin.com/in/sergii-romashov-69b7871a3/

🎙Oleksandr Molchanov, a senior Salesforce Developer and a Team Lead at Synebo. Oleksandr is in charge of the execution of many projects. He utilizes his technical expertise to provide customers with Salesforce solutions. / https://www.linkedin.com/in/oleksandr-m-6b408216b/ 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, an Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host, discusses the importance, intricacies, processes, and challenges of implementing Salesforce for enterprise-level businesses with Viktoriia Klymenko, a Project Manager at Synebo.

✅The podcast focuses on practical steps and tips on how to adopt Salesforce for large companies. Sergii and Victoria share questions for leadership, compare fixed price and time and materials contract models, discuss change management, and delve into the way Salesforce affects the way teams operate, illustrating the high business value of adopting this CRM into the enterprise environment.

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://www.linkedin.com/in/sergii-romashov-69b7871a3/

🎙Viktoriia Klymenko, a Project Manager at Synebo. She oversees the execution of projects and maintains seamless communication flow between tech teams and customers  / https://www.linkedin.com/in/viktoriia-klymenko-4b9369183/ 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo, and a podcast host, discusses the intricacies, technicalities, and challenges of Salesforce implementation for small and medium-sized businesses. The guest is Anna Shved, a Project Manager and a Business Analyst at Synebo.

✅The podcast focuses on the business value the adoption of Salesforce СRM can bring to SMBs. Sergii and Anna share practical advice on selecting a suitable license, delving into optimal team composition for such a project, discussing common challenges and how to address them, and outlining key project manager responsibilities in regard to CRM implementation. 

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://www.linkedin.com/in/sergii-romashov-69b7871a3/

🎙 Anna Shved, a project manager and a business analyst at Synebo. She oversees the delivery of projects, ensuring seamless communication between tech teams and customers and managing organizational risks / https://www.linkedin.com/in/anna-shved-4471a4146/ 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo and a podcast host, discusses how and why to customize a Salesforce Knowledge Base in Experience Cloud with Yana Pushkar, a Head of Delivery Department at Synebo.

✅The podcast focuses on the business value Knowledge Base can bring to business, emphasizing the limitations of default Knowledge Baes and the customization potential. Additionally, Sergii and Yana share Salesforce Knowledge Baes customization success stories, team composition required for customization, and common challenges that may arise during the customization process.

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://www.linkedin.com/in/sergii-romashov-69b7871a3/

🎙 Yana Pushkar, a Dead of Delivery Department at Synebo. She oversees the technical delivery of projects to customers, monitoring performance and managing risks / https://www.linkedin.com/in/yana-chekan-24b18811a/?originalSubdomain=ua 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, an Admin Team Lead and a Salesforce Consultant at Synebo and a podcast host, discusses the role of Account Manager in service business with Varvara Avotynsh, an Account Manager at Synebo. 

✅The podcast focuses on the role of account management in businesses, emphasizing where its importance is understated and how exactly account management contributes to business goals achievement and overall project success. Additionally, Sergii and Varvara share practical bits of advice to implement, from an account management perspective, in initial project phases to ensure that it gets started smoothly. 

👉This podcast is created to network with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, Admin Team Lead, a Salesforce Consultant at Synebo, and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem /

https://www.linkedin.com/in/sergii-romashov-69b7871a3/

🎙 Varvara Avotynsh, an Account Manager at Synebo. She specializes in building strong relationships with clients, ensuring smooth communication, and aligning business needs with Salesforce solutions. / https://www.linkedin.com/in/varvaraavotynsh/?locale=en_US 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for listening!

In this podcast episode, Sergii Romashov, a team lead at Synebo and a podcast host, discusses Salesforce AppExchange with Victoria Khanchevska, a Senior Salesforce Developer and a team lead at Synebo. 

✅The podcast revolves around using AppExchange as a Salesforce product marketplace, often misunderstood concepts of managed and unmanaged packages, and challenges that developers face with this platform. Additionally, Sergii and Victoria share how admins use AppExchange in their working practices and what advantages and limitations of this marketplace can be observed.

👉This podcast is created to connect with tech and design leaders. Let’s connect on LinkedIn:

🎙 Sergii Romashov, a team lead of Salesforce administrators at Synebo and a podcast host. A dedicated professional who loves sharing his expertise in the Salesforce ecosystem / 

https://ua.linkedin.com/in/sergii-romashov-69b7871a3 

Synebo is a certified Salesforce development partner and a Salesforce PDO. We have 9+ years of experience, 160+ Salesforce specialists on the team, and 255+ Salesforce certifications in-house. / https://www.linkedin.com/company/synebo/

👉You can also access our podcasts via:

Synebo official website / https://www.synebo.io/podcasts/

Apple Podcasts / https://podcasts.apple.com/us/podcast/pro-salesforce/id1678570650 

Thanks for watching!

In this podcast episode, Sergii Romashov, an Admin Team Lead at Synebo and a podcast host, introduces the new Pro Salesforce podcast season. He discusses the target listeners to which the podcast should present an interest and what kinds of topics will be touched upon in this season.