Management consultant Debbie Boone knows a lot about how to work well with humans —and with our furry friends and family members. She began her career in a veterinary clinic and soon realized that it wasn’t only animals that needed care, the people who cared for the animals needed skill building too. She began advising veterinary and other healthcare companies on how to provide better hospitality and has recently published her first book Hospitality in HealthCare: How Top Performing Practices Give the Best in Care to Their Patients and Boost Team Happiness. 

Join us in learning from Debbie about how to make others feel more welcome as she describes how to build trusting relationships with clients and each other.

Listen here

About Debbie:

Debbie Boone, BS, CVPM, Fear FreeSM Certified, has worked for the veterinary profession for more than 38 years. After earning her bachelor’s degree in animal science from North Carolina State University, she began as a client care representative and quickly moved into hospital administration. Debbie has experience in the management of small animal, mixed animal, specialty, and emergency practices. She has also managed restaurants, retail fabric and jewelry stores.

Debbie is considered an expert in team communication, creating positive practice culture, and developing operational efficiency for veterinary practices. She published her new book, “Hospitality in HealthCare: How Top Performing Practices Give the Best in Care to Their Patients and Boost Team Happiness” in July of 2023.  Her business, Debbie Boone-2 Manage Vets Consulting, helps practices develop extraordinary team communication and business skills, enhancing patient care, improving profitability, and increasing practice value. She strives to improve the lives of animals by using her expertise to improve workplace culture and the well-being of veterinary professionals.

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Need help with decision-making? Pick up a copy of Cheryl’s new book Problem Solver and reach out to Decisive!

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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So many of us feel like we are busy all the time taking care of what needs to be done today -even though we have long term goals we’d like to be working on as well. If you feel that way, make sure to tune in and listen as I interview best-selling author, coach, professor and speaker Dorie Clark about her new book The Long Game, How To Be A Long Term Thinker In A Short Term World.

Learn to:

Thank you Dorie for helping us all make big decisions better!

Listen Now!

About Dorie:

Dorie Clark has been named three times as one of the Top 50 business thinkers in the world by Thinkers50, and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards. Clark, a consultant and keynote speaker, teaches executive education at Columbia Business School, and she is the Wall Street Journal bestselling author of The Long Game, Entrepreneurial You, Reinventing You and Stand Out, which was named the #1 Leadership Book of the Year by Inc. magazine. A former presidential campaign spokeswoman, Clark has been described by the New York Times as an “expert at self-reinvention and helping others make changes in their lives.” A frequent contributor to the Harvard Business Review, she consults and speaks for clients including Google, Microsoft, and the World Bank. You can download her free Long Game strategic thinking self-assessment at dorieclark.com/thelonggame.

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Need help with decision-making? Pick up a copy of Cheryl’s new book Problem Solver and reach out to Decisive!

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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How do start-ups become grown ups? Star executive coach Alisa Cohn shares her sage advice from her new book! Alisa Cohn has worked with C-suite executives at prominent startups (such as Venmo, Etsy, Draft Kings, The Wirecutter, Mack Weldon, and Tory Burch) and Fortune 500 companies (including Dell, IBM, Microsoft, Google, Pfizer, Calvin Klein and The New York Times.) She is the author of From Start-up to Grown-up, which won the 2022 Independent Press Award, and the creator and host of a podcast of the same name.

In this episode you will learn:

1. Why good leaders cultivate self-awareness

2. How communication skill enhance leadership

3. How to embody the culture you want to motivate your team and hold them accountable

About Alisa:

A frequent keynoter, Inc. Magazine named Alisa one of the top 100 leadership speakers, and she was named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards and the #1 Global Guru for Startups.

She is the executive coach for Cornell’s New York City tech incubator, and she has coached leaders from around the world, including the first female minister of the transition state of Afghanistan and the former Chief Justice of the Supreme Court of Sri Lanka. She has guest lectured at Harvard, Cornell, The Naval War College and Henley Business School. Her articles have appeared in HBR, Inc, and Forbes, and she’s been featured as an expert on BBC World News, Bloomberg TV, and in the NY Times and Wall Street Journal. Read Alisa’s book here and check out her podcast. You can follow her on twitter & instagram @AlisaCohn.

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Need help with decision-making? Pick up a copy of Cheryl’s new book Problem Solver and reach out to Decisive!

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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How do top athletes make decisions to maximize their mental and physical fitness? 

In this latest episode of The Problem Solved Podcast, Menachem Brodie, the Head Strength Coach for the Israeli Cycling Federation Track Program discusses how he makes decisions for the team and his clients.

In this episode you will learn:

1. The biggest challenges athletes face

2. Tips to improve your athletic performance

3. How to frame and break-down decisions for athletic training

About Menachem:

With well over 15 years of coaching experience and a sports-medicine background spanning from Emergency Medicine & Physical Therapy settings, to the NCAA Division I Strength & Conditioning setting, Coach Brodie brings with him an incredibly unique & diverse skill set, which has led to his work as a Health & Fitness Engineer for international companies in the Health, Wellness, & Fitness fields.

Coaching since 2000, Menachem Brodie has been working with athletes in a number of settings, and a broad variety of sports. From Basketball and Cycling, to CrossFit and Triathlon, Brodie has helped numerous athletes to attain their goals, and beyond.

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Need help with decision-making? Pick up a copy of Cheryl’s new book Problem Solver and reach out to Decisive!

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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How do I make good investment decisions? What research questions do I need to ask? And how do top investment managers generate superior risk adjusted returns?

Join me as I interview Mac Alpha Capital Management’s Mark Cooper in this latest episode of The Problem Solved Podcast. Mark co-founded MAC Alpha Capital Management in 2020 and serves as its Chief Investment Officer. 

Listen now and to learn from Mark about:

Need help with decision-making? Pick up a copy of my new book Problem Solver and reach out to Decisive.

About Mark:

Prior to founding the MAC Alpha Capital Management, from 2014 to 2019, Mr. Cooper was the Co-Portfolio Manager of First Eagle Investment Management’s International Small Cap Value strategy. Prior to First Eagle Investment Management, Mr. Cooper was a global generalist Portfolio Manager and Analyst at PIMCO from 2010 to 2014, where he managed a diversified quantitative U.S. equity fund and concentrated separate account. From 2005 to 2010, Mr. Cooper was a Portfolio Manager at Omega Advisors, where he also served as a Partner beginning in 2006. At Omega Advisors, Mr. Cooper focused on global industrials, capital goods and commodities/energy sectors. From 2002 to 2004, Mr. Cooper was an Analyst at Pequot Capital Management. Prior to his time at Pequot Capital, from 1992 to 2000, Mr. Cooper was a Portfolio Manager in the fixed income, commodities and foreign exchange asset classes of JP Morgan, where he co-managed a $50 billion notional value portfolio investing in both European and exotic options. He also managed a $10 billion portfolio focused in long-dated gold and silver. Mr. Cooper earned an MBA from Columbia Business School in 2002 and a Bachelor of Science from the Massachusetts Institute of Technology in 1991. Mr. Cooper continues to serve as an Adjunct Professor of Finance and Economics at Columbia Business School, where he has taught Applied Value Investing and lectured on Value Investing for the Heilbrunn Center for Value Investing since 2004. Former US Army officer. Former Vice Chairman of Harlem success academy HSA #2 (a charter school) Co-Author of Value Investing (Second Edition): From Graham to Buffett and Beyond

About MAC Alpha

MAC Alpha Capital Management, LP is a minority, woman, and veteran-owned institutional investment manager. Their investment style utilizes a value-driven approach focused on competitive advantage, culture, and management incentives and employs a proprietary and rigorous fundamental research process developed by the CIO. Since 2020, MAC Alpha has managed two different investment strategies focused on the global small cap space: International “long only” and Global “long short.”

MAC Alpha Capital’s strategies have exhibited significant Alpha net of fees while also demonstrating consistently high Sharpe ratios and low Beta to the markets (please note, past performance is not indicative of any future results or the likely future performance of either strategy).

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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How does fear impact decision-making and what can we do about it?

In this latest episode of The Problem Solved Podcast, John Hagel, serial entrepreneur and 8-time author discusses his latest book, Journey Beyond Fear, that addresses the psychology of change. It’s a topic John has dealt with throughout his long and storied career that was capped as the founder and chairman of the Silicon Valley-based Deloitte Center for the Edge, focusing on identifying emerging business opportunities that are not yet on the CEO’s agenda.

Listen now and to learn John’s thoughts on:

Need help with decision-making? Pick up a copy of my new book Problem Solver and reach out to Decisive!

About John:

John Hagel III has more than 40 years’ experience as a management consultant, author, speaker and entrepreneur. After recently retiring as a partner from Deloitte, McGraw Hill published his new book, The Journey Beyond Fear, that addresses the psychology of change and he is developing a series of programs to help people navigate through change at many levels. John has founded a new company, Beyond Our Edge, LLC, that works with companies and people who are seeking to anticipate the future and achieve much greater impact, focusing on business transformation.

While at Deloitte, John was the founder and chairman of the Silicon Valley-based Deloitte Center for the Edge, focusing on identifying emerging business opportunities that are not yet on the CEO’s agenda.  Before joining Deloitte, John was an independent consultant and writer and prior to that was a principal at McKinsey & Company and a leader of their Strategy Practice as well as the founder of their E-Commerce Practice.  John has served as senior vice president of strategy at Atari, Inc., and is the founder of two Silicon Valley startups.

John has published 8 books, drawing on his research and experience as a management consultant and entrepreneur.

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Have you ever gotten a song caught in your head? Most of us have. Music communicates with us in a unique and powerful way, often impacting our emotions –and emotions impact decision-making. In her new book,  Susan Drumm, CEO of Meritage Leadership, shares tips and techniques to harness music for better leadership based on her book The Leader’s Playlist.

As Susan explains: We all have a playlist running in the background of our lives that — whether we know it or not — acts as a ceiling on our leadership effectiveness.”

Listen to my interview with Susan on this episode of the Problem Solved Podcast and learn how to improve your playlist. Susan recommends identifying emotions of the past that impede good leadership and linking them to music to change that tune in your head -and with others. 

  Listen Now:

Check out The Leader’s Playlist  and learn a process to:

Read Susan’s full bio below: 

Susan Drumm is on a mission to inspire and guide leaders to heal what holds them back and help them develop the capacity and mindset to lead in today’s increasingly disruptive environment. She has personally coached billionaire CEOs, high-profile political figures, prominent Fortune 100 executive teams as well as incredible entrepreneurs that set out to disrupt the marketplace.

She is CEO and Chief Empowerment Officer of her own firm, Meritage Leadership. She is also the host of the podcast and YouTube channel The Enlightened Executive, where she interviews founders and CEOs on the most cutting-edge programs, assessments, apps and techniques in personal and leadership effectiveness.

Susan has graduate degrees from Harvard Law School, Carnegie Mellon University and the London Academy of Music and Dramatic Art. Not surprisingly she brings all of that diverse learning to the coaching process.

The Leader’s Playlist, Susan’s first book was published by River Grove Books on October 18, 2022. It is another important tool in her ongoing quest to help leaders be their best in both their professional and personal lives.

Sign up for coaching, workshops, or have Cheryl come speak to your organization by emailing Cheryl at [email protected]. Cheryl can customize a workshop for your company, or she offers one-day or three-day in-person workshops and a month long, once a week webinar.

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One of the strongest negative emotions that we experience is regret – an emotion uniquely tied to how we perceive the quality of our decisions. 

So what can we do about it? New York Times best-selling author Daniel Pink joins me in this episode of the Problem Solved Podcast to discuss his new book titled Regret. In our conversation, he shares what he learned from conducting the largest sampling of American attitudes about regret ever conducted in his World Regret Survey—which has collected regrets from more than 16,000 people in 105 countries. The result: He’s identified four core regrets that most people have and how to respond well to them.

Soren Kierkegaard once said:

I see it all perfectly; there are two possible situations – one can either do this or that. My honest opinion and my friendly advice is this: do it or do not do it – you will regret both.

What we might glean from this sage advice is that we should all learn more about this powerful emotion and what it can teach us about what we value in our decisions. 

What you will learn in this podcast:

Daniel H. Pink is the author of five New York Times bestsellers, including his latest, The Power of Regret: How Looking Backward Moves Us Forward. His other books include the New York Times bestsellers When and A Whole New Mind — as well as the #1 New York Times bestsellers Drive and To Sell is Human. Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world. He lives in Washington, DC, with his family. 

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At a time when airline travel is back with a vengeance and yet the news is filled with stories of flight delays and pilot shortages, have you ever wondered how pilots make decisions? How are they trained and evaluated? 

If you plan to take to the sky anytime soon, you won’t want to miss this episode of the Problem Solved podcast. Veteran pilot, safety and flight training instructor Gustavo Passamiglio Libardi joins me to discuss pilot training programs. How are pilots prepared to deal with the complexity and challenges of crowded skies, ever-changing technologies and Mother Nature?

In this episode you will learn how pilot training is changing with new decision-making skills for problem solving, gathering evidence and thwarting biased thinking. 

 Gustavo Pizzamiglio Libardi is a a type-rating examiner with more than 15 years of experience training pilots at flight training schools and airlines. As Flight Safety Officer, he was certified by CENIPA, the Brazilian Aeronautical Accidents Investigation and Prevention Center, and is the former Head of the Safety Department and Head of the Training Department for two different organizations.

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