Process Breakdown Podcast (audio)

Do you want to grow your business and is it a priority for you?

In this interview, David Ciccarelli the Founder and CEO at Voices.com reveals how he went from 2 founding owner-operators to generating over $15 million in annual revenue and employing over 100 employees. He also shares how he was able to engineer himself out of his business so that it could run successfully without without him!

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/grow-your-business-david-ciccarelli-2-founders-generating-15-million-annually-employing-100-people/

Are your employees finding it difficult to accomplish the goals you have set?

According to Wikipedia, Team effectiveness is the capacity a team has to accomplish the goals or objectives administered by an authorized personnel or the organization.

In this interview, Craig Harman Managing Director of Harmonic New Media reveals how and why he chose to develop a proprietary project management system to track every task performed within his company, and how that allowed him to drastically improve his team’s effectiveness and triple his turnover in a year!

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/team-effectiveness-craig-harman-company-triple-turnover-year/

Do you want to be able to step away from your business and have it run successfully without you?

In this interview David Braun CEO and Co-Founder of Template Monster reveals the steps he took to systematize and automate the daily operations at his company which enabled him to spend 18 months away from his business, while it continued to grow and thrive without his involvement!

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/away-from-your-business-david-braun/

Are you looking for ways to manage your employees effectively and help them be successful at their job?

In this interview Nedalee Thomas CEO of Chanson Water USA, Inc. reveals the major struggles she encountered with past employees and how the experiences empowered her to build a business that is systematized, one that now allows her to travel, speak at events, go on short-term mission trips, and work on her business instead of in it.

Most of all, you will discover how she now manages her employees effectively and helps them be successful at their jobs!

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/nedalee-thomas-overcame-major-employee-conflicts-figured-manage-your-employees-effectively/

Do you want to discover how to really prioritize tasks in your business when everything seems to be a priority?

In this interview, Sébastien Dupéré President and CEO of Dupray Corporation reveals how he was able to prioritize the most critical tasks in his business and automate processes with a proprietary software that allowed him to take a vacation to Iceland for the first time in 10 years!

You will also discover how he fixed the issue of the wrong products were being delivered to the wrong customers, how he recognized his employees were overwhelmed and how he dealt with this issue effectively!

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/sebastien-dupere-able-prioritize-tasks-automate-business-go-first-vacation-10-years/

Do you want a Business Growth strategy that actually works?

In this interview Jeff Cohn Owner of Omaha's Elite Real Estate Group reveals the specific steps he took to systematize his entire business and how it resulted in him being able to achieve 25% growth year after year. He has been able to create the fastest growth any residential real estate business has ever seen in a four-year time span.

You will also discover how he was able to leverage other people's time so that he could focus on growing his business, how he keeps his agents accountable to the goals they set, how he created a culture that helps his team get results, and more.

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/episode90

You will discover the importance of business systems because in this interview Leon Jay CEO of FusionHQ reveals how he went through a motorbike accident that left him unable to work. Fortunately, he had systems in place that allowed the company to run without his constant involvement, leaving him time to recover.

You will also discover how he mapped out the flow of each department of his business in order to systematize it.

Click the link below to review the show notes and transcript:

http://www.sweetprocess.com/episode89

In this interview Amit Prasad CEO of QuickFMS reveals how is his able to Do More With Less and how he doubled the efficiency of his employees!

You will also discover how as a result of completely defining his marketing and sales processes as well has having a clear execution/production process for his employees to follow, he is able to sell his product in 10 countries worldwide with a small team!

Click the link below to view the complete show notes:

http://www.sweetprocess.com/how-amit-prasad-is-able-to-do-more-with-less-and-how-he-doubled-the-efficiency-of-his-employees/

Is achieving and maintaining a healthy work-life balance a priority for you?

In this interview, Aytekin Tank CEO and Founder  of JotForm reveals how he got to the point where he could work on his business instead of in it, and how that has restored his work-life balance.

You will also learn how he built his software platform to over 2 million users, how he was able to systematize and delegate customer support, what he did to solve communication challenges between different departments, and more!

In this Episode You will Discover:

* Why Aytekin initially spent his whole day doing customer support, unable to work on his business.

* How Aytekin came to recognize that he needed to hire people and delegate tasks to them.

* How Aytekin created a process for hiring employees and putting them through a trial period.

* How Aytekin built a support team and documented processes for them.

* Why Aytekin started having issues with his engineering team when it grew to be over 10 people, and how he solved that problem.

* Why Aytekin’s biggest challenge was finding good people.

* How Aytekin solved internal communication issues that existed between different departments.

* Why Aytekin believes that once you start systematizing, there’s no going back.

Episode Transcript:

OWEN: My guest today is Aytekin Tank and he’s the CEO and founder of JotForm. Aytekin, welcome to the show.

AYTEKIN: It’s great to be on your show.

OWEN: Awesome. So the whole purpose of this show is to get entrepreneurs like you who have been able to successfully, in your case, systematize your entire business and now it runs successfully without you. So I want to learn how you’ve been able to do that. Starting out the gate so that our listeners are excited to listen to the interview all the way to the end, what will you say are some mind-blowing results that you now experience as a result of going through that process of systematizing and automating your business?

AYTEKIN: So let’s be honest. We entrepreneurs we are colleagues. We love spending time with our business. We spend days, and nights, and weekends in our business, but this is not healthy, this is not sustainable. This is fun and good when you’re just starting out but you can’t go on like that forever. It’s not healthy for you and it’s not health for your business. So to answer your question the most mind blowing result of systemizing my business was that I was able to work on my business as oppose to working in my business. To give you some examples instead of spending my time putting out fires, dealing with customers and all the busy work I was able to actually improve my product, my service, and my company in general. Another result of systemizing my business was that I was able to better work-life balance.

OWEN: How so?

AYTEKIN: A couple of years ago my wife and I actually travelled Europe. We actually took a road trip through Europe for 3 months. I don’t have to work. I just checked on the work once a day but I spent great time with my wife. And recently I have a baby boy. He’s 9 months old and I was able to spend 1 month vacation with him. That was the best time of my life.

OWEN: That is awesome. How would you say your company itself has been transformed as a result of systematizing your business?

AYTEKIN: I’ll say the great thing about systemizing your business is that you delegate to your employees and you empower your employees. You stop micromanaging them. This results in… You can do things yourself, you can do everything yourself but you’re going too to do a half ass job at it. But if you actually delegate the work to your employees. And if you create the processes and if you give them freedom to get t...

Is systematizing your business a priority for you?

Imagine owning a lawn care services business and having to deal with serious allergies.

DJ Carroll President and Founder of EasyPro Property Services had no choice but to systematize his business so it can run without him successfully otherwise he would have had to cope with serious allergies.

You will discover how he literally avoided working on the field by systematizing his business, the exact steps he took to train his employees and how as a result, he now lives every day like it’s Saturday!

In this Episode You will Discover:

* Why DJ would willingly trade in more money for more free time.

* Why DJ believes you should know what you want your lifestyle to look like before you start building your business.

* How DJ uses criticism as motivation to be successful.

* Why DJ believes business owners should see problems as an opportunity to create systems.

* Why DJ is working on streamlining his employee onboarding process.

* Why DJ believes you need to stop doing what you hate first.

* Why DJ felt that freewill was one of the biggest challenges in his business.

* How DJ split his business into three different segments.

Episode Transcript:

OWEN: My guest today is DJ Carroll and he’s the president and founder of EasyPro Property Services. DJ welcome to the show.

DJ: Hey, I appreciate it. Thanks for having me.

OWEN: This podcast is all about getting entrepreneurs like yourself in here to talk about how they’ve been able to systematize their business so it runs successfully without you. And before we even go right I want to give the listeners something to keep their interest throughout the entire interview. So what will you say are some mind blowing results that you now experience as a result of going through the process of systematizing and automating your business?

DJ: Right, absolutely. I want to appreciate you having me on. Being a young entrepreneur of 27 years old I’ve bought, sold, or started over a dozen businesses now. I’ve come to the realization that basically there are three types of entrepreneurs. There are the freelancers, and I call those the enter type entrepreneurs. These are the people that normally live in their mom’s basement and either do software design stuff or strike it rich because some Palto Alto company comes in and buys them out. So you got the inventors. But then we also have the sales and the managers. So with me, my natural strong suite is in sales. It’s easy for me to go out and just hustle day in and day out. It’s in my DNA. The problem with that is, and what I quickly come to realize in business is that normally the front line sales guys are the worst managers. Because all I want to do is I just want to go out and sell. I don’t want to hand hold and lead people along. So the problem that I had early on when I started growing my business was that I saw that I didn’t want to be in the field every day. I started mowing grass. So I quickly realized that systems and processes were going to be my way out. My way to give employees a how-to guide on their job so that they could repeat it day in and day out without me having to continually come back and check up on them. And what was really amazing was that when I gave up my college football scholarships, and I decided I wasn’t going to be the first person in my family to go to college. I wasn’t going to take these scholarship moneys, and I was going to start my own business, and I was going to start mowing grass. I know a lot of people that told me, “You’ll never be successful. It’s not going to work. What are you going to do? You’ll just mow grass for the rest of your life. So I had all these pressures against me.