PROCESS THIS!, a Podcast by HSPA

Water quality plays a critical role in surgical procedures, clinical diagnostics and medical research as well as the overall operation of healthcare facilities. Yet, confusion often surrounds ST108 and water management in Sterile Processing workflows. You’re trying to follow the standard, but problems persist. Now what?

In episode 150, host Casey Czarnowski speaks with Matt Bero and Brian Battani of Xylem about common traps SP professionals face when implementing ST108. Bero and Battani discuss how equipment can affect water system design and how to avoid undersizing or oversizing. Listen to increase your understanding of distribution loop pitfalls and gain strategies for maintenance, sampling and monitoring that can be applied to your processes immediately.

Our Guests

Matt Bero

Director, Customer Vertical for Health Sciences, Xylem

Matt Bero is a dynamic leader with over 25 years of experience in the water treatment industry, specializing in solutions for healthcare environments. In his current role, Bero focuses on delivering innovative water treatment tailored to the unique needs of healthcare providers. He is also active in shaping industry standards, working with the Canadian Standards Association on Z314. Based in Utah, Matt enjoys spending his time hiking, skiing, and spending quality time with his four children.

Brian Battani

Senior Business Development Manager, Xylem

As the Senior Business Development Manager for Xylem’s Health Sciences Business, Brian Battani works with the nation’s largest healthcare networks to ensure safe, compliant water.

Sponsored by

Xylem

Xylem is a global water technology provider helping our customers solve the world’s toughest water challenges worldwide. Over the last 100+ years, our unique combination of innovative products and services, proven expertise and unmatched customer support have helped to create a more water-secure and resilient world. Across the water cycle, our innovative solutions use less energy, reduce operating expenses and support sustainability efforts.

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The HSPA Board of Directors has a new president for 2026! In episode 149, host Casey Czarnowski speaks with Jan Prudent about her inspirations and ideas and the importance of integrity. Prudent shares her views on the current state of our industry. She discusses why she sought this position, her plans for her tenure, and gives advice on how others can get involved with the HSPA Board of Directors.

Czarnowski also highlights the educational posters available on the HSPA website. Submitted by SP professionals and industry experts from around the world, the posters were on display at a previous HSPA Annual Conference. They cover a wide variety of SP-related topics, best practices, challenges, and research and are a valuable educational and teaching resource for all SP professionals. Visit the Educational Posters page to to learn more at https://myhspa.org/education/educational-posters/. Note: The posters from HSPA 2026 in Baltimore will be added by early June.

About Our Guest

Brenda Jan Prudent

Manager of Sterile Processing

Eastern Idaho Regional Medical Center

Jan Prudent, BA, CRCST, CIS, CER, CFER, CHL, FCS, is an SP educator and subject matter expert with 29 years of experience in the sterile processing profession. She has contributed widely to publications and presented at many events, including HSPA conferences and chapter meetings. Prudent previously served four years on the HSPA Board of Directors with two as Secretary/Treasurer, and she is now starting her tenure as President. She holds her bachelor’s degree from Idaho State University and is an HSPA Fellow. Prudent has two boys and six grandchildren. She is a 4-H instructor for art, gardening and shooting sports as well as being a 4-H grant writer.

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Harmonizing Process and Policy

Large, multi-facility healthcare systems, sometimes spread across several counties or states, pose unique challenges for Sterile Processing (SP) leaders. Competing state and local regulations as well as physical constraints of space, conflicting priorities and different operating hours can make it challenging to harmonize policies and procedures across sites.

In episode 148, host Casey Czarnowski speaks with Stacey MacArthur, an SP professional with 35 years of experience and current member of the HSPA Board of Directors, about working effectively in a multi-facility system. MacArthur explains the importance of choosing to collaborate with other stakeholders, including fellow SP leaders and colleagues in Infection Prevention, Quality, and Risk Management. She reviews projects that have benefited from system-wide standardization and their associated challenges. Listen to learn strategies to work smarter, prioritize important tasks (not just urgent ones), and speak with leadership about change, all with the goals of achieving compliance and supporting sustainable outcomes.

Guest Speaker:

Stacey MacArthur

Director of Central Sterile Processing

Oregon Health and Science University

Stacey MacArthur, MS, CRCST, CER, CIS, CHL, started her Sterile Processing career at the tender age of 19. She has worked in a variety of SP roles and is currently the Director of Central Sterile Processing at Oregon Health and Science University based in Portland. She earned her bachelor’s degree in business administration and a master’s degree in organizational leadership from Warner Pacific University. MacArthur has served on the Cascade chapter board since 2016 and is the chapter’s current President. She also serves on the HSPA Board of Directors. MacArthur is passionate about our industry and strives to elevate and empower the professionals who do this life-saving work.

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To meet the needs of Sterile Processing (SP) professionals around the world, HSPA regularly updates its technical publications. In 2026, we are proud to present the fifth edition of our Sterile Processing Leadership Manual. The forthcoming edition intends to be a useful resource for any SP professional aiming to broaden their leadership knowledge. Many will also use it to study for HSPA’s Certified Healthcare Leader (CHL) exam, which is accredited by the ANSI National Accreditation Board (ANAB).

In episode 147, host Casey Czarnowski speaks with the HSPA team members who worked for more than a year on updating this text. The group explains the reasons behind and importance of revisions, reviews the various steps of a book update, and introduces the many people and partners involved in the process. They also discuss projects on the horizon as well as new advances in how HSPA delivers its educational resources.

OUR GUESTS:

Jon Wood, Director of Technical Publications, HSPA

Emily H. Nordstrom, Editor, Technical Publications, HSPA

Natalie Lind, Director of Education, HSPA

Amy DeGraw, Clinical Educator, HSPA

Germaine Lee, Education Manager, HSPA

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Sterilization wrap is a science unto itself. Individuals, organizations and companies around the world constantly seek safer, more durable options for keeping our patients safe, while considering the ecological effects of healthcare waste.

In episode 146, host Casey Czarnowski speaks with members of the KiiP Group about shelf life, event-related risks and sustainability. The panel explores critical topics related to sterile wrap usage in healthcare settings, with an emphasis on the purpose and importance of IFU, best practices for sterile storage, metal mass and validated dry time, and opportunities for improving sterility assurance. The group references standards and regulations and closes with a discussion of the logistics of sterile wrap recycling. Packed with valuable information, this episode is worth 1.0 CE.

Our Guests:

Jennifer Zeck, BSN, RN, CRCST, CER, CIS

Infection Prevention Clinical Specialist

Solventum

Malinda Elammari, CST, CSPM, CRCST, CIS, CHL, CER, CSPDT, CFER, CSIS, CLSSGB, HACP-IC

Founder and Owner

Crown Point Consulting

Sade Brown, PhD

Research and Development Engineer

Owens and Minor Halyard

Tanya Magaña

Supplier Excellence Engineering

Solventum

 

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A History of Sterilization

The history of the science of sterilization is fascinating and tied inextricably with developments in germ theory and infection prevention. The pioneers of sterilization, at times working against great odds, laid the groundwork for the processes healthcare professionals use every day to keep billions of patients safe.

In episode 145, host Casey Czarnowski speaks with Kim Schober, Accredited Provider Program Director for Health.edu, all about the history of sterilization. Schober introduces the early physicians and scientists who saw that the world could be a safer place. She explains how their ideas and experiments helped shape key advances in sterilization and led to our modern practices and equipment.

[Guest Speaker]

Kim Schober

Accredited Provider Program Director

Health.edu

Throughout her career, Kim Schober has gained diverse clinical experience in Labor and Delivery, Infertility, Home Healthcare and Rehabilitation. Her dedication to excellence in patient care and team development has led her to serve in a variety of roles, including floor nurse, charge nurse, nurse educator and nurse manager. In her current leadership role at Texas Tech University Health Sciences Center, Schober educates and recruits instructors across numerous healthcare disciplines, including Nursing, EMS, Nurse Aide, Radiation Technology, Physical Therapy, Respiratory Therapy, and Sterile Processing. Schober holds a Bachelor of Science in Nursing from West Texas A&M University and a master’s degree in Nursing Leadership and Education from Lubbock Christian University. Through her work, she continues to advance healthcare education and support the development of future healthcare professionals.

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Just like the work of sterile processing, HSPA certifications are robust, relevant, and constantly evolving. The process of keeping certification exams and requirements up to date involves years of work, the expertise of subject matter experts (SMEs), and the input of thousands of current certification holders. HSPA’s rigorous test development process ensures that each certification holder is ready to meet the modern demands of their job and the increasing complexity of the healthcare field.

In episode 144, host Casey Czarnowski speaks with Siri Sorensen, Director of Certification and Membership with HSPA, about updating HSPA certifications. Siri reviews each step in the process—job analysis, desk study, task force meeting, validation survey, and SME meetings—as well as the role of the Certification Council. She also explains a new eligibility requirement of the Certified Healthcare Leader (CHL) certification, which requires CHL holders to meet one of three flexible pathways, each designed to recognize the diverse backgrounds and experiences of SP professionals. Listen to learn about the collaborative nature of the HSPA certifications accredited by the ANSI National Accreditation Board (ANAB).

Siri Sorensen

Director of Certification and Membership

HSPA

Siri Sorensen, MA, CAE, ICE-CCP, PMP, CMP, has served HSPA for more than twelve years. In her current role, she oversees the development, maintenance and administration of the Association's four accredited certification programs, serving more than 60,000 individuals, as well as the CCSVP certification for vendors and suppliers. Her accomplishments include being awarded the Deborah Sexton Education Scholarship (PCMA, 2019) and recognition as a Forty Under 40 honoree (Association Forum, 2018). Her career has focused on effective and meaningful work with associations and nonprofits.

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Biofilm is “comprised of living cells and a structure to protect them . . . that has potentially infectious material within it.” The structure creates a physical barrier between the microorganisms and their environment, providing protection from cleaning chemistries, disinfectants, antibiotics and the body’s immune system.

In episode 143, host Jon Wood speaks with Dr. Jon Burdach of Nanosonics. They discuss all things biofilm: what it is, how it develops and why it is so persistent. Dr. Burdach explains the difference between preventing biofilm and removing it, and he makes a compelling case for why removal is more important. He references recent studies, including those revealing that commonly used chemicals can act as fixatives and exacerbate biofilm growth. Dr. Burdach also reviews what can happen when biofilm is introduced into the body and its role in hospital-acquired infection (HAI) outbreaks over time. Lastly, the conversation turns to the particular challenge of cleaning flexible endoscope channels. Dr. Burdach introduces the cyclic-buildup biofilm (CBB) research model and shares developments in emerging lumen cleaning technologies.

This episode of Process This! addresses the far-reaching implications of biofilm and what SP professionals can do to help. “If we are better armed with the right knowledge, we can do better by our patients,” said Dr. Burdach. “Processing instruments is hard . . . but the people that do it are really what makes all the difference.”

ABOUT OUR GUEST

Jon Burdach, PhD

Vice President of Medical Affairs

Nanosonics, Inc.

Jon Burdach is a medical affairs executive with extensive experience in clinical research. At Nanosonics, he is responsible for developing and executing the company’s medical strategy, including healthcare professional engagement, scientific communications and medical education initiatives. He also oversees clinical research and R&D activities. He has worked in medical microbiology, genetics of anti-microbial resistance, molecular biology, and medical research within infection prevention. Dr. Burdach is an international speaker, author of numerous scientific publications, and committee member for AusMedTech NSW and AAMI. He holds a PhD in Biochemistry and Molecular Genetics from the University of New South Wales.

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Leading in a volunteer organization, motivated by passion and not pay, poses a new set of challenges compared to a paid leadership position. The work can be taxing, and done on personal hours after an already busy day. Volunteer leaders require a special set of mental health strategies.

In episode 142, host Casey Czarnowski speaks with Sharyn Combs, founder of UCDI Leadership about leading a volunteer group, such as an HSPA Affiliated Chapter. Combs discusses the challenges that are unique to volunteer leadership, and good things that leaders can do to fill their cups and stay motivated.

About our guest:

Sharyn Combs

Founder

UCDI Leadership Training and Development

Combs is a keynote speaker, independent certified coach and trainer with The John Maxwell Team and Personality Insights, and founder of UCDI Leadership Training and Development. She specializes in vision casting, team engagement, and fostering employee ownership. Her Progressive Leadership Mentoring Program was developed specifically for professionals looking to climb the career ladder and improve their marketability. She is the mind behind Knowledge or Nonsense and the author of ‘THINK. On Purpose’ and ‘Hold Your Form.’

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Through the development of guidelines and education, AORN helps advance the science of sterile processing and promote it as an integral part of the surgical continuum. One way AORN works toward meeting that goal is through the activities of the Sterile Processing & Supply Chain Specialty Assembly.

In episode 141, host Casey Czarnowski speaks with Julie Gorog, a long-time member of the Specialty Assembly who also serves as a Clinical Education Consultant with ASP. She discusses how AORN intersects with Sterile Processing (SP), explains the type of work in which the Specialty Assembly is involved throughout the year, and shares how SP professionals can get involved.

ABOUT OUR GUEST

Julie Gorog

Clinical Education Consultant

ASP

Julie Gorog, RN, BSN, CNOR, has 28 years of combined clinical and supply chain experience, beginning as a perioperative nurse in 1997. In 2016, she joined Advanced Sterilization Products as a clinical education consultant, providing clinical expertise in sterilization and high-level disinfection. She provides education on best practices at AORN, APIC and HSPA conferences, as well as to staff in Operating Room, Sterile Processing and Endoscopy departments.

She has held the following positions within AORN of San Diego County: Chapter President, Board Member, and Chair of the Ways and Means and Research Committees. She currently serves as Council Chair of AORN's Sterilization and Supply Chain Specialty Assembly. Gorog earned her Bachelor of Science in Nursing from the University of Alaska Anchorage and is a Registered Nurse in California.

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