Product Chats

In this episode of Product Chats we explore Scott Williamson's Product Principles that he's developed over his long career in product management. Scott has led product at companies including GitLab, Twilio, SendGrid, and several others. His 9 Product Principles are the foundation he lays to build successful product management teams, so be sure to check out this episode to learn how he does it.

Time Stamped Show Notes

Transitioning your career into product [03:04 ]

How sales experience is a plus for product managers [04:09]

GitLab’s career development framework for product managers [05:02]

Tactics for collecting customer feedback [07:06]

Qualitative vs quantitative feedback [07:58]

The solution validation process [08:50 ]

How to prioritize what to build [09:45]

Traits of high-performing product managers [17:22]

Scott’s 9 Product Principles [19:23]

Caring Personally and Challenging Directly [22:33]

Developing a learning growth mindset for your organization [23:13]

You are not the customer [23:35]

How to prioritize relentlessly [24:53]

Links mentioned:
 

GitLab’s Product Management Career Development Framework

Intercom’s RICE Scoring Model

Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.

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Listening to your customers is critical to successful product management. Sasha Freese, Head of Product at Indico Data, joins us for this episode of Product Chats to discuss how to listen. Sasha is an expert at driving product-led growth through customer feedback, and is here to show you exactly how it's done. 

Time Stamped Show Notes

• What a product manager's average day looks like [03:35]
• Different ways of listening to your customers [04:58]
• How to transition your career into product [07:06]
• The top 5 skills to look for when hiring for product roles [08:56]
• How to succeed as a company's first product manager [12:46]
• Finding a great product mentor [15:30]
• Building new products vs managing existing products [20:18]
• How to prioritize what you should build [25:05]

Product Chats is brought to you by Canny. Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.

Get your free Canny account today.