This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to https://iapath.com

Patrick Muscenti is the Lebron James of insurance production. He would blush at that, but he's from Cleveland, and Lebron James was mentioned in this podcast and Patrick is a really big believer in coaching, training and becoming elite, thus he qualifies in the Lebron James category. But seriously, when you talk to Patrick you do get the sense that he is listening deeply to your words and his responses are always measured & thoughtful. I can't help but imagine that he practices what he preaches and he takes his craft (and clients) very seriously. 

CONNECT WITH PATRICK MUSCENTI:
LinkedIn: https://www.linkedin.com/in/pmuscenti/

BOOKS RECOMMENDED BY PATRICK:
The Pearl by John Steinbeck: https://amzn.to/2LqUTpI

MENTIONED IN THIS EPISODE:
Sandler Sales Training: https://www.sandler.com/

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Stitcher: https://goo.gl/DmE7Mi
YouTube: https://goo.gl/1Turar

This episode is sponsored by IA Path - Online Adjuster Training. Go to https://iapath.com

This episode was almost too much fun. Tony and I discuss all things agency with Kelly Donahue-Piro, President of Agency Performance Partners. Kelly discusses the things that great agencies do (and why poor performing agencies are poor performing). As Kelly mentions, great agencies strive for excellence. They hold everyone accountable and they execute their vision for excellence in every aspect of the business from recruiting and hiring to training to performance management. We had a great discussion about personal lines agencies and Kelly's thoughts were that the decline of the personal lines agent has more to do with poor execution than poor economics.

We had a lot of fun in this episode and be sure to look out for future broadcast between Agency Performance Partners and Insurance Nerds in the near future!

CONNECT WITH KELLY DONAHUE-PIRO:
LinkedIn: https://goo.gl/BAOlsu
Twitter: https://goo.gl/6Kpz6t
Home Page: https://www.agencyperformancepartners.com/

BOOKS RECOMMENDED BY KELLY:
Hug Your Customers by Jack Mitchell
The Hard Thing About Hard Things by Ben Horowitz

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Google Play: https://goo.gl/WMAvW4
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Overcast: https://goo.gl/8b4cbD
Stitcher: https://goo.gl/DmE7Mi
YouTube: https://goo.gl/1Turar

This episode is sponsored by IA Path - Learn to write auto, heavy truck, and other claim types with IA Path’s online trainings. Go to http://iapath.com

I apologize for some of the audio quality. My new microphone did not work so well. Regardless, there are some good conversations with attendees from the Insurtech Rising, Boston conference in early May.

Here is a list of folks I spoke to, in order of appearance:

Anita Aspill of IDA Ireland: https://goo.gl/63UXvA (see below for some IDA materials provided by Anita)
Brent Williams of Benekiva: https://goo.gl/KB6zbM
Shruthi Rao of Adapt Ready: https://goo.gl/xHUQoC
Harish Neelamana of DataCubes: https://goo.gl/wu2aKr
Graham Gudmestad of DataCubes: https://goo.gl/NcUcAk
Jim Bowen of Energetic Insurance: https://goo.gl/F7ZxwA
Abel Travis of AF Fund: https://goo.gl/tKggoL
Brent Poliquin of AIR Worldwide: https://goo.gl/WZbcUN

This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to https://iapath.com

In this episode of Profiles in Risk, Carl Moulton, managing partner at datMoose helped to educate me on the current state of agency lead generation and how DMCOs (digital marketing co-ops) can be a more effective and efficient form of lead generation.

CONNECT WITH CARL MOULTON:
LinkedIn: https://goo.gl/MHEQnU
Home Page: http://www.1lead1buyer.com/

MENTIONED IN THIS EPISODE:
Steve Anderson
The SIAA
WE Insure
Brightway Insurance
Insurance Nerds Slack Channel
Insightly
Prosperworks
HubSpot

BOOKS RECOMMENDED BY CARL:
The E-Myth by Michael Gerber: https://amzn.to/2Iqww9u

SUBSCRIBE AT:
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Google Play: https://goo.gl/WMAvW4
iTunes: https://goo.gl/7SqwvP
Overcast: https://goo.gl/8b4cbD
Stitcher: https://goo.gl/DmE7Mi
YouTube: https://goo.gl/1Turar

This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to https://iapath.com

Pat West is NOT an acting as an agent or a broker. But he helps customers get insurance. He is the Chief Shopping Officer of Hedge Quote. Confused? I was too until I sat down and spoke with Pat about this new twist to an old business model. As you will hear, Pat cares deeply about the customer experience and customer satisfaction.

CONNECT WITH PATRICK WEST:
LinkedIn: https://goo.gl/Z8V1K1
Twitter: https://twitter.com/hedgequote
Home Page: https://www.hedgequote.com/

MENTIONED IN THIS EPISODE:
TrueCar
Jetty Insurance
Metromile
CoverWallet

BOOKS RECOMMENDED BY PATRICK:
Who Gets What - And Why by Alvin Roth: https://amzn.to/2KlK8Uf
A Shark Never Sleeps by Drew Rosenhaus: https://amzn.to/2wxXpH4
Rhinoceros Success by Scott Alexander: https://amzn.to/2rGRD0h

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Google Play: https://goo.gl/WMAvW4
iTunes: https://goo.gl/7SqwvP
Overcast: https://goo.gl/8b4cbD
Stitcher: https://goo.gl/DmE7Mi
YouTube: https://goo.gl/1Turar

This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to iapath.com

Broker Buddha helps Insurance Brokers & Agents win more business by moving the application and renewal process into an interactive, customer-friendly online experience. In this episode Tony (he is the one making all of the typing sounds at the beginning of the podcast - before I sent him a nasty message) & I spoke with Jason Keck, CEO of Broker Buddha. Jason discussed more than just the solutions Broker Buddha provides. One big insight that I took away from this recording was Jason's belief that successful startups need to be really good at, and remembered for one BIG thing. Too many startups are trying to solve too many problems, too quickly. Their potential customers can't pin down that one thing they are really good at, thus, aren't known for solving any problem. Jason is a serial entrepreneur with senior experience at some big-time startups such as Shazam. He definitely brings an interesting perspective to how insurtech should solve insurance-related problems.

CONNECT WITH JASON KECK:
LinkedIn
Twitter
Broker Buddha Home Page

BOOKS:
The 4-Hour Work Week by Tim Ferriss

MENTIONED ON THE PODCAST:
Tim Ferris Podcast
Yesware
Slack
PipeDrive
Boomerang For Gmail
QuickMail

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This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to iapath.com

Recently I had the pleasure to spend a Saturday morning speaking with Ashley Fitzsimmons. I invited her on because I have been following her on LinkedIn and Twitter and her enthusiasm and motivation for her work stand out. She is the self-professed Beyonce of insurance and in this episode, we talked about her initial career, the trade-offs with working in the family business, millennial stuff and of course, since she's in productions, sales stuff. Performers like Ashley are the future of this business. 

CONNECT WITH ASHLEY FITZSIMMONS:
LinkedIn
Twitter

BOOKS:
Eat That Frog by Brian Tracy
You Are A Badass by Jen Sincero
Insuring Tomorrow by Tony Canas & Carly Burnham
The Power of Moments by Chip Heath & Dan Heath

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Last week I was very fortunate to attend the 2018 Global Insurance Symposium in Des Moines, IA. With well over 650 attendees, this is one of the biggest insurance focused events of the year. Besides great speakers and panel discussions, we got to hear the final pitches from the latest cohort of the Global Insurance Accelerator, a Des Moines based insurtech accelerator lead by Brian Hemesath. Another perk of the event is that I can walk around and talk to people. This special episode of Profiles in Risk comprises my random conversations with a variety of attendees of the conference. The interview list is below.

Here is a video with Ryan Hanley (I am the last interviewee).

On the show:
Stephen Goldstein
Mica Cooper
Sonny Patel & Maya Strasser
Ryan Hanley
Laura McKiernan Boylan
Paul Winston
Kaitryn Patchett 
Holli Gronset

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Bob Frady is not your normal CEO.

Bob is CEO and co-founder of HazardHub, a company which provides a full hazard report card on your property. Fire, flood, wind, earth movement, and even man-made risks are all covered and graded. The report also tells property owners where the closest fire station and fire hydrants are. It is the most comprehensive hazard report available. You can get one free at www.freehomerisk.com.

One interesting take away from my conversation with Bob was about the Law of Large Numbers. This insurance principle has protected insurers for 300 years. Even with Insurtech on the rise, insurers are still somewhat shielded by the Law of Large Numbers. So even in an environment with imperfect information becoming less imperfect every day, this principle is still quite valid (information will never be perfect). Bob was also a stand-up comic. With permission, here is my favorite laugh out loud skit of Bob's

CONNECT WITH BOB FRADY:
LinkedIn
HazardHub Home Page  

BOOKS:
Papi: My Story by David Ortiz & Michael Holley
Back From The Dead by Bill Walton
The Power of Habit by Charles Duhigg