What if the reason your PM business feels like chaos isn’t your team… it’s the type of doors you manage?

In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with Peter Tverdov, a vertically integrated operator who’s proving a contrarian truth: quality doors scale, low-quality doors burn you out.

They unpack how an investor-grade, turnkey model (brokerage + construction + management + systems) upgrades your entire business-margin, trust, retention, and growth- without worshiping door count.

You’ll learn:

🔥 Why “bad doors” create the firefight (and how to escape it)
📈 The growth math: why revenue per door beats more doors
🏗️ What turnkey actually means when you’re vertically integrated
🤝 How to earn premium trust with investor language + investor-grade operations
⚙️ Why tech is a credibility signal, not a shiny object

🎧 Listen now if you’re ready to stop scaling stress and start building an investor-grade PM business that compounds.

🌟 Stay Connected with Us:

🤝 Connect with Peter Tverdov on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website
🚀 Vendoroo 90 days free promo (AI receptionist, AI triage, AI troubleshooting, and work order creation):  https://info.vendoroo.ai/2025-free-offer/
Offer ends Dec 31.


Chapters:

00:42 Solving Staff Burnout & Boosting Profits 
02:20 The Scary Truth About Niching Down 
02:55 Grading Your Portfolio: Why We Reject "C" Properties 
04:50 The Math: Increasing Revenue Per Door (Without More Doors) 
10:04 Merging Brokerage & PM: Stop Training Your Competition 
13:10 The Construction Arm: Why We Only Do "Blueprint Jobs" 
16:47 From Wall Street to Real Estate: Leveraging the Banker Mindset 
21:14 Why Student Athletes Make the Best Property Managers 
24:24 The "Renovation Showcase" Marketing Move 
24:42 Moving Beyond Rent Collection to Financial Analysis 
25:13 The Year-End Report: Making Invisible Work Visible 
25:47 Prospecting Your Own Clients for New Deals 
28:22 "I Didn't Know You Did That": Upselling Existing Owners 
29:03 The $1M Net Worth Rule: Vetting New Clients 
30:41 The "Silver Platter" Strategy: Flipping Homes to Clients 
39:00 Pete and the Robots: Using AI to Signal Sophistication 
44:35 Speaking the Language of High-Net-Worth Investors

What if the most unfair part of property management… is the part no one talks about?

The holidays.

While everyone else is unplugging, property management teams are on-call because the “small” maintenance issue that’s no big deal in September becomes a full-blown emergency when tenants have family in town and the oven dies at 6 PM on Christmas Eve.

In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, calls out the holiday injustice baked into the PM operating model and shares a practical way to break out of the firefight this season, not “someday.”

You’ll hear the real story of how Vendoroo evolved from onboarding like a SaaS company… to onboarding like a new teammate: an AI agent that can plug into your PMS, learn how you actually run maintenance (vendors, escalation rules, real policies), and start taking work off your team’s plate within an hour.

You’ll learn:

🎄 Why the holidays expose the “always-on” trap in property management
📞 How an AI voice receptionist can handle calls, route requests, and create work orders (without phone trees)
🧠 The difference between AI that assists and AI that owns outcomes
🛠️ How troubleshooting + triage reduces unnecessary work orders and lowers your open WO count
⏱️ Why this isn’t “software to learn”, it’s a teammate that raises its hand when it’s unsure

To make it real, Vendoroo is offering a 90-day risk-free trial of its entry-level package built to give your team breathing room during the most stressful time of the year.

If you’ve been curious about Vendoroo but never had the right moment… this is the moment.

🎧 Listen now and give your team the gift of getting off the phone.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website
🚀 Vendoroo 90 days free promo (AI receptionist, AI triage, AI troubleshooting, and work order creation)  Offer ends Dec 31.

Chapters:

00:00 Why the Holiday Season Is Rigged Against PM Teams
00:08 Confessions of a Newcomer
00:21 When “Small Maintenance” Becomes a Holiday Emergency 
00:53 Our Response: The 90-Day Risk-Free Trial 
01:03 The Package: AI Receptionist + Triage Agent 
01:15 Automating the Work Order Creation Process 
01:32 Why SaaS Onboarding Fails (and Why This Isn’t That)
02:12 Challenging the Team to Fix Onboarding 
02:27 The 1-Hour Setup: How AI Learns Your Policies Instantly 
03:11 From "Software Tool" to "Teammate with Judgment" 
03:56 Your New Holiday Strategy: Tip of the Spear AI 
04:46 A 40% Reduction in Open Work Orders (The ROI)
05:06 The "Friend Test": Why You Should Try It Now 
05:49 Why We Have <2% Churn (98/100 Clients Stay) 
06:37 A Holiday Wish… and a Challenge to Give Your Team a Break

What if the market isn’t as expensive as it looks?
And what if, beneath the headlines, the rates, and the noise, real estate is actually on sale right now?

In this episode of Property Management Frame Breakers, investor and author Justin Anderson joins Pablo Gonzalez to break down one of the most eye-opening frameworks we’ve ever brought to the show:
Why real estate has never been cheaper in real terms… and why almost no one sees it.

Using gold as a value yardstick (instead of the dollar), Justin reveals how today’s market—despite record prices—may be the greatest buying opportunity of the last 70+ years. But this episode isn’t just about deals.
It’s about identity, freedom, and the mindset shift property managers must make to build the wealth they help others create.

You’ll learn:

✨ Why “scaling to 50 doors” is a trap
🎯 How to distinguish between a Pioneer (who gets arrows in their back) and a Settler (who makes money)
🏡 Why your next big move isn’t finding a new client, it’s buying your next rental

If you’re a property manager, an investor, or someone who feels stuck waiting for “the right time,” this conversation will change how you see the market and your future...forever.

🎧 Listen now and discover why the next best investment decision of your life might be the one you make today.

🌟 Stay Connected with Us:

🤝 Connect with Justin Anderson on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:42 How Industry Events Reveal Where the Money Is Going Next
02:17 Why Top Operators Don’t Just Attend Events - They Position Themselves
03:49 What PMs MUST Know About Today’s Market
03:59 The Investor PMs Are Learning From Right Now
05:00 The Golden Age of Real Estate (and Why PMs Win First)
09:57 The Value Hack Every PM Should Use to Advise Investors
18:22 How to Talk to Owners Who Think Prices Are “Too High” to Buy
25:18 Why PMs Should Stop Trying to Scale Like Gurus
36:31 Investor Lens vs. Homeowner Lens
37:1How PMs Identify Appreciation Before It Happens
49:18 Your Real Retirement Plan
55:37 The 2 Purposes of Money Every PM Should Teach Investors
01:03:10 Where PMs Are Headed Next (and Why It’s Bigger Than Management)

That belief is everywhere in property management, and it’s understandable. Most AI people have experienced was layered onto legacy software, automating bad rules faster and relying on burned-out humans to hold everything together.

This episode was inspired by a thoughtful post from Peter Lohmann, who rightly pointed out that businesses should identify their biggest constraint before rushing into AI. Constraint theory matters.

Where this conversation picks up is the next question: what if our expectations of AI are anchored to what it used to be?

In this episode, we explore the difference between AI as a tool and AI as a teammate. One that can do the work, ask better questions, and surface gaps between what teams think is happening and what’s actually happening, especially in maintenance.

The takeaway is simple: the right AI doesn’t need perfect standards before it starts. It can help teams discover what their standards really are.

🌟 Stay Connected with Us:

🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction and Content Overview
00:20 Highlighting Peter Lowman's Post
01:18 Welcome to the Podcast
01:48 AI in Property Management
02:18 Challenges with Traditional AI
04:26 The Role of Agentic AI
05:42 Onboarding with AI
06:30 The Importance of Standards
08:11 Conclusion and Call to Action

Most investors chase the easy flip, but the biggest fortunes are built by those willing to solve the hardest problems.

In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with developer and operator Chris Weidley to break down a radically different approach to wealth building: The Affordable Housing Thesis.

Chris reveals how he pivoted from general opportunism to solving the affordable housing crisis through Public-Private Partnerships (PPPs) and why he had to build his own property management company to treat his assets like "sports cars" rather than "rental cars."

This conversation blends high-level development strategy with the operational power of AI, all grounded in a deeply held philosophy of stewardship, purpose, and sustainable impact.

You’ll learn:

🏗️ Why solving massive societal shifts (like the affordable housing crisis) yields the highest returns.
🤝 How to unlock government assets and capital to revitalize entire city blocks.
🏎️ Why most PMs treat properties like rental cars and how treating them like high-performance vehicles changes the math.
🤖 Fixed-Cost Scaling: How Chris uses AI (specifically Roo) to handle the volume of affordable housing without drowning in overhead.

Whether you’re a developer looking to optimize operations or a property manager looking to partner with big capital, this episode gives you the blueprint for building a business that impacts your community as much as your bottom line.

🎧 Listen now to discover how to build legacy wealth by solving society's hardest problems.

🌟 Stay Connected with Us:

🤝 Connect with Chris Weidley on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 How Real Conversations Shape Real Operators
01:27 Midlife Burnout & the Hidden Cost of Running a PM Business
02:37 Saying No to Bad Doors & Bad Clients (The “Red Dress” Test)
04:07 Why Every PM Needs an Investing Thesis (Not Just a Process)
05:55 Affordable Housing: The Hardest Units… and the Biggest Opportunity
15:57 Public-Private Partnerships: A Hidden Growth Channel for Operators
19:28 Asset Management: The "Sports Car" vs. "Rental Car" Philosophy
21:44 Using AI to Break the Labor-Margin Trap
28:05 The Exit Strategy PMs Never Realize They Have
39:17 The Rooms Where PM Deals Happen (That Most PMs Never Enter)
43:09 Solving Bigger Problems Than Rent Collection
44:24 The PM Growth Hack Nobody Understands
46:45 Why Owners Choose PEOPLE, Not Portfolios
01:06:06 The Future of PM - Partnerships > Portfolios

What happens when one of the most advanced AI systems in property management gets pressure-tested in the real world?

In this episode of Property Management Frame Breakers, Vendoroo’s Chief Evangelist Pablo Gonzalez is joined live from the floor at IMN SFR West by David Normand for an unfiltered look at the current state of agentic AI and the surprising paradox at the center of it:

The more advanced the AI becomes, the more important the humans behind it are.

David reveals what it really takes to run AI that negotiates with vendors, coordinates maintenance, and talks to residents, and why the companies pushing automation furthest are actually doubling down on human oversight.

You'll learn:
💡 Why high-leverage AI agents require a mandatory "Human-in-the-Loop" safety net. 
☎️ What “product quality” really means when managing autonomous agents. 🚆 How the "Maintenance Coordinator" is evolving into an "AI Coordinator" capable of managing 2,000+ doors.

If you’ve ever wondered, “How far can I really trust AI with my residents, my owners, and my reputation?”, this episode is your unfiltered look at what’s working, what’s breaking, and why the most AI-first companies will also be the most human.

🎧 Listen now to get a ground-floor view of the AI future in property management straight from IMN SFR West.

🌟 Stay Connected with Us:

🤝 Connect with David Normand on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

03:01 The Tech Glitch That Says More About AI Than You Think
03:10 A Live Look from IMN SFR West: Setting the Stage
03:42 The Hidden Reason AI Still Needs Property Managers
04:04 Why Product Quality in AI Starts with Humans, Not Code
06:15 The 5% That Breaks Everything: Real AI Failure Points
07:24 Missed Leads, Dropped Calls: What AI Gets Wrong Today
08:49 The Human Safety Net Behind Every “Automated” Workflow
09:31 What PMs Think AI Can Do vs. Reality (The Expectation Gap)
11:11 How AI Judges Monitor AI Voice (And Why It Matters)
12:06 When the AI Hands the Resident Back to a Human
17:49 From Maintenance Coordinator to AI Coordinator: The New Role
19:33 Why Resident Satisfaction Is Rising Because of AI
21:58 The AI Train at 150 MPH: PM Adoption Hitting  a Turning Point

What if a single $1,000 experiment could ignite your most powerful referral flywheel?

That's exactly what happened to Chapin Hemphill. In this episode of Property Management Frame Breakers, Chapin sits down with Vendoroo's Chief Evangelist, Pablo Gonzalez to share the story of how a $1,000 "unreasonable hospitality" bet helped him and his business partner overcome a deep-seated fear of being on camera.

That single experiment unlocked their "buddy comedy" dynamic, led to a new, authentic content strategy, and ultimately built a referral machine that produced a record-breaking month for new business.

You’ll learn:
✅ How a $1,000 "surprise & delight" budget can unlock creativity and remove operational friction.
🛠️ Why authentic content (even porta-potty videos) helped Chapin create a word-of-mouth flywheel.
📊 The "ruthlessly detailed" approach to financial planning that separates amateurs from pros.
🤖 How Chapin is replicating "his brain" in Notion to buy back his time.

This episode is a masterclass in how small, creative bets can lead to outsized returns. Chapin's journey is a testament that your company's most authentic voice might just be your single greatest asset.

🎧 Tune in now to learn how to build your own referral flywheel.

🌟 Stay Connected with Us:

🤝 Connect with Chapin Hemphill on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

01:02 The 'Unreasonable Hospitality' $1,000 Experiment
03:41 The "Buddy Comedy" Business Partnership
05:14 Overcoming Camera Fear
09:51 The Power of Genuine Engagement
16:21 The Entrepreneurial Odyssey
23:45 The "Ruthlessly Detailed" Approach to Financials
24:27 Using Blanket for Portfolio-Level Conversations
27:33 The PM as the "Golden Goose" of Off-Market Deals
34:19 Rebuilding Trust: "We're Not Gonna Be That Experience"
41:23 AI in Action: Replicating "My Brain" in Notion

For decades, property management has carried a hidden cost: burnout.

We’ve called it “paying your dues” or “the nature of the job,” but behind the memes and hustle culture lies a painful truth: our industry was built on a system that rewards firefighting, not fulfillment.

But what if that’s about to change?

In this special edition of Property Management Frame Breakers, we’re bringing together insights from four of our most powerful episodes to create a single, transformative playbook. From the Meatgrinder to the Multiplier, this episode takes you step-by-step through the journey of redeeming work itself through AI.

You’ll learn:
💡 Why the “meatgrinder” culture isn’t a people problem, it’s a system problem.
🧭 The 90-day roadmap to reach 85% automation in your maintenance workflows.
🔥 How AI doesn’t replace people, it redeems their time, energy, and creativity.
🚀 The hidden habit of breakthrough property managers who scale non-linearly.

Vendoroo’s Chief Evangelist, Pablo Gonzalez, guides us through how AI can finally solve the burnout problem, elevate the people behind the processes, and turn property management into meaningful, fulfilling work again.

This is your roadmap from firefighting to fulfillment, from invisible to indispensable.

🎧Listen now! It’s time to redeem the work itself and redefine what it means to lead in the AI era.

🌟 Stay Connected with Us:
🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:10 The Dirty Little Secret in Property Management
02:01 A System Built for Burnout (The Meatgrinder)
04:15 From Magic Bullet to Methodology
06:38 How to Reach 85% Automation (The 90-Day Roadmap)
09:02 The Real Promise: The End of Burnout
11:30 The Hidden Habit of Breakthrough Property Managers
14:22 From Meatgrinder to Multiplier

Why do so many new AI features feel... "meh"?

We're deep into the AI revolution, yet that initial "wow" is often replaced by underwhelming rollouts. We’ve been sold on "vision," but what we're getting often feels like "curiosity." The truth is, the industry is stuck in the "chasm" between visionary tech and the pragmatic, "pain-driven" results property managers actually need.

In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with Arturo Ache and Bruno Wesley of DoorLoop to unpack how to bridge that gap.

As leaders at a modern "challenger platform," they share a rare, ground-level perspective on what truly makes a property manager sit back, sigh with relief, and say, "That's what I need."

You'll learn:

🤖 Why 70-80% of manual data entry (and 30-40% of maintenance requests) can be automated today (The "Wow" Moment)
💥 Why legacy platforms are struggling with the "Innovator's Dilemma" and can't adapt ( PropTech's "Apple vs. BlackBerry" Moment)
🤝  The strategic shift from a "build-it-all" model to an open "marketplace of options" that delivers a complete solution.
🧠 How to move past AI "curiosity" and find tangible, "pain-driven" solutions for your team.

This is the playbook for crossing the AI chasm.

🎧 Listen now to move from "meh" to "wow" and discover what AI-native really means.


🌟 Stay Connected with Us:

🤝 Connect with Arturo Ache / Bruno Wesley on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

🚀 Vendoroo 90-day free promo (AI receptionist, AI triage, AI troubleshooting, and work order creation):  ttps://info.vendoroo.ai/2025-free-offer/

Offer Ends Dec 31, 2025

Chapters:

00:18 The "For Real" Challenger Platform with a Million Doors
01:10 Five Conversations a Day: The View from the Sales Front Lines
01:44 Crossing the Chasm: Is AI Just Curiosity or a Real Solution?
03:48 The #1 Problem AI Solves
05:00 Why Legacy Software Can't Keep Up
07:18 Why Does AI Feel So "Meh"? (And How to Get the "Wow" Moment)
11:44 Your Vendor Network is Your Moat
14:52 Inside the NARPM "Watering Hole" (and its "Popular Kids")
16:55 Managing 500 Gators: A PM's Origin Story
17:16 Joining DoorLoop with Just 6 Employees
17:50 From "Build it All" to an Open Marketplace
23:13  A New Model for Customer Success
25:43 PropTech's "Apple vs. BlackBerry" Moment

Most property managers want to invest, but very few actually do. The top reasons why?  They think they don't have the money. But that's because they don't understand "subject to" and bonus depreciation.

In this episode, Pablo Gonzalez shares what he learned after spending time at the PM Systems Real Estate Investor Mastermind hosted by Paul Kankowski and Wolfgang Croskey. This was part research and part personal mission, since Pablo is on his own path to becoming a better investor. He breaks down what is really getting in the way for property managers who want to invest and what can help them finally make the jump.

Pablo also highlights the two concepts from the mastermind that stood out the most. They get to the heart of the value proposition for PMs who want to go from operator to owner and what you actually gain when you take that step.

If you have felt the pull to invest but also the hesitation, this episode will help you take the next step.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction and Personal Journey
00:55 Welcome to the Podcast
02:34 Networking at Norbu Nationals
03:43 Insights from the PM Systems Conference
04:48 Key Takeaways: Subject To Property Acquisitions
07:08 Key Takeaways: Bonus Depreciation
09:52 Final Thoughts and Future Plans