“The question is not, ‘What are my options?’ The question is, ‘What's the clearest picture of the ideal fantasy outcome?’

Most PMs compete by picking from the same tired menu. But what if you built a business so bold, so differentiated… that ideal clients chase you?

In this episode of Property Management Frame Breakers, Vendoroo's Chief Evangelist, Pablo Gonzalez, sits down with  Mark Brower to unpack a fundamental reframing of how property managers can achieve radical differentiation and make their competition irrelevant (for good).

You’ll learn:

💡 Why your ideal clients see value where others just see ‘hype’
🚀 The #1 strategy to make your competition completely irrelevant
🔮 A 3-step formula to see the future of your market before it happens
🧠 The mindset shift from choosing “options” to building a “fantasy outcome”
💧 How to apply the billion-dollar lessons from Liquid Death to your PM business

🎧 Listen now and discover how to design the category that only you can win.

🌟 Stay Connected with Us:

🤝 Connect with Mark Brower on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction and Inspiration
00:36 The Liquid Death Phenomenon
01:05 Conversation with Mark Brower
01:52 Welcome to the Podcast
02:31 The Liquid Death Story
06:36 Radical Differentiation and Category Design
18:34 Context Shifts in Property Management
23:35 The Rapid Evolution of AI
24:31 AI's Impact on Energy and Infrastructure
25:31 AI in Property Management
26:25 Leveraging AI for Business Growth
28:32 The Power of Vision and Innovation
33:54 Community and Business Development
36:39 The Role of Evangelism in Business
41:52 Case Study: Liquid Death's Unique Strategy
48:21 The Importance of Differentiation
52:25 Concluding Thoughts on Category Design

In this episode, Pablo Gonzalez shares practical content creation advice specifically for property managers. Highlighting insights from successful property managers Marc Cunningham and Jen Ruelens, the host emphasizes starting small by recording simple video messages to answer frequently asked questions. 

This episode aims to encourage property managers to begin using video content to streamline communications and build their market presence. 

Additionally, there is mention of an upcoming presentation by Jen at the NARPM Nationals, that you won't want to miss! 

If you're going to NARPM NATIONALS go visit the AI ROOniversity for a hands-on experience and to receive a free copy of 'The Property Manager's Guide to Winning with AI'.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction: Easy Content Advice

00:56 Success Stories: Mark and Jen's Content Journey

01:40 Getting Started with Simple Content Creation

03:26 Building Confidence and Skill in Front of the Camera

03:49 Expanding Your Content Strategy

04:49 Encouragement and Final Thoughts

05:51 Join Us at NPA Nationals

What if the era of "empty promises" from your national association is finally over? For years, property managers have asked for one thing: results.

But what if the organization you're a part of was about to become your single greatest lead source?

In this landmark episode, host Pablo Gonzalez gets a first-look, behind-the-scenes preview of NARPM 2.0—a radical new playbook revealed by the one person spearheading the change: President-Elect DD Garzon

This is a shift from volunteer-mode intentions to professionally led execution designed to drive real inbound for members. Think national awareness, data that wins meetings, and legal/legislative backup you can actually use.

You'll learn:

💡 The radical shift from a volunteer-driven club to a professionally-led results machine.
🚀 NARPM’s new mission to drive owner leads directly to your business (The “REALTOR Moment”).
📊 The plan to turn industry data into your new secret weapon against the competition.
✨ Why this is the “Golden Era” for property management and how NARPM 2.0 will fuel it.

If you’ve ever wondered what your association does for you, this conversation brings the receipts.

🎧 Listen now to start filling the pipeline, not just the calendar.

🌟 Stay Connected with Us:

🤝 Connect with DD Garzon on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction to NARPM 2.0
00:11 Meet DD Garzon: Incoming President-Elect
00:34 Preview of NARPM Nationals
02:53 The Shift to NARPM 2.0
04:31 Challenges of Volunteer-Driven Organizations
05:19 Professional Leadership in NARPM 2.0
09:02 Marketing and Public Branding Initiatives
15:09 Data-Driven Strategies for NARPM
23:11 Legal and Legislative Support for Members
25:46 Discussing Preparedness and Speaking Points
26:02 Commitment to Change and Overcoming Skepticism
26:49 Financial Strategy and Deployment of Funds
27:38 Rebranding and Enhancing User Experience
32:11 Marketing Strategy and National Campaigns
33:38 Strategic Vendor Relationships
36:16 NARPM Initiatives and Future Plans
37:42 Personal Insights and Industry Liaison Role
43:43 Property Management in Economic Downturns
48:05 Conclusion and Final Thoughts

What if you could grow your doors while working less?
It sounds like a dream, but for strategic property managers, it’s becoming a reality.

In this solo episode, Vendoroo’s Chief Evangelist Pablo Gonzalez breaks down what “getting strategic” actually looks like in property management through real lessons inspired by Marc Cunningham that you can implement today.

You’ll learn:
💡 The mindset shift that turned Marc’s daily grind into long-term leverage
⚙️ How a simple delegation decision became his first million-dollar move
📈 Why reading outside your industry accelerates innovation inside your business
🧠 How to release the guilt that shows up when your business finally runs without you

If you're ready to stop being just a manager and start being a strategic owner, this episode is your new playbook.

🎧Listen now to build a business that gives you more freedom, not more work.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 The PM Growth Formula That Has Nothing to Do With AI
02:15 The ROI Question Every Property Manager Gets Wrong
04:30 Your Next Big Idea Isn't in Property Management
07:45 Turning "Can I Pick Your Brain?" Into a $250k Profit Center
10:00 Why Your PM Business Runs Better When You're Not There
12:30 The "Start Ugly" Method for Rolling Out New Initiatives
13:45 AI Leasing Agents Won't Save Your Business, This Mindset Will
14:45 Your License to Grow Your Doors by Working Less

What if you could get paid to find your next best client?

In this episode, Pablo Gonzalez sits down with Ben Jacobs, a 25-year industry veteran who has perfected a counter-intuitive strategy that turns client acquisition from a cost center into a profit center. He reveals how he uses a lease-only tenant placement service not as an afterthought, but as a paid gateway to de-risk relationships, build unbreakable trust, and create a portfolio of ideal clients.

This isn't just a new tactic; it's a new philosophy for building a more profitable and resilient property management business.

You’ll learn:

🧠 How to turn tenant placement into a powerful, paid client acquisition funnel (The "Lease-Only Gateway)
🤝 Why delivering value upfront is the key to a sustainable, high-quality portfolio (The "Trust First, Scale Next" Philosophy)
✅ The Disqualification Sales Process - How to shift the power dynamic so clients are competing to work with you.
🚀 Why technology and AI are the keys to creating the bandwidth for this high-touch, relationship-focused strategy.

This episode is a masterclass for any owner who wants to stop chasing clients and start building a business on their own terms.

🎧 Listen now to discover how to stop chasing leads and start getting paid to build your portfolio.

🌟 Stay Connected with Us:

🤝 Connect with Ben Jacobs on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Growing Through Share of Wallet
03:15 Ben's Business Ventures 
08:45 The Golden Goose: Why Lease-Only is a Super Attractive Model
15:30 The Human Differentiator: Relationships vs. Technology
21:12: 414 Ventures: Scale & Selectivity
22:00 The "Disqualification" Sales Process (The Vetting Philosophy)
29:10 Leading with Value: The "Try Before You Buy" Lever
35:45 The Role of AI in Preventing Burnout
36:05: Realtor vs. Lease-Only Team
44:20 Lessons from AI Implementation: The Danger of Over-Automation
50:00 Why Lease-Only is a "Freaking No Brainer"

In this episode, Randall Henderson of Rentvine and Pablo Gonzalez of Vendoroo announce a game-changing integration that finally delivers on the promise of AI: a true partner that works inside your system, thinks like you do, and takes work off your plate.

This isn’t just about another feature. It’s a look at what happens when two of PropTech’s biggest disruptors join forces to build a system that adapts to your workflow, not the other way around.

You’ll learn:

🤖 Why AI-as-a-teammate beats “AI-as-a-tool” for outcomes and trust.
🧠 How the system uses your Rentvine notes as its 'source of truth' to make decisions exactly the way you would.
💥 The end of "work order diving" and how to get instant, intelligent summaries of complex issues.
🚀 Why the future belongs to those who are 'standing in the future and reverse engineering it.'

If you've been waiting for AI that feels less like software and more like a solution, this conversation is your starting point.

🎧 Listen now to discover how to onboard, train, and trust your next best hire and why it’s not human.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 The Vendoroo + Rentvine Integration
00:35 The Philosophy: Why Rentvine and Vendoroo Are a Perfect Match
01:50 Why Now? Meeting the Needs of the Modern Property Manager
03:45 Rentvine as Source of Truth, Vendoroo as the Truth Teller
05:30 Feature Deep Dive: "No More Work Order Diving"
07:10 A "Bleeding Edge" Feature: Training Your AI Teammate
08:25 Partnership on the Bleeding Edge

What would make a 25-year multifamily veteran, who has already built a successful tech company, decide to bet big on a different platform?

The answer has little to do with leasing bots and everything to do with solving the single hardest, most chaotic part of property management: maintenance.

In this episode, Pablo Gonzalez sits down with Daniel Cunningham (founder of Leonardo 24/7 and now part of Vendoroo) reveals why maintenance triage is the true AI frontier in multifamily and how solving it unlocks NOI gains, reduces burnout, and transforms resident experience into hospitality-level service.

You’ll Learn:

👉 Why the “easy wins” in AI (leasing calls, chatbots) barely scratch the surface of property management’s biggest challenges
🛠️ How Vendoroo is solving maintenance triage (the most complex and burnout-inducing part of the job)
🤖 Why the difference between automation and true AI is the difference between a checklist and a teammate
🚀 How the role of property managers will evolve into hospitality-driven ambassadors as AI takes over admin and triage

Whether you’re an operator, investor, or technologist, this episode will reshape how you think about AI’s role in multifamily and why those who embrace it will create more resilient, human-centered communities.

🎧 Listen now and discover why Daniel is betting everything on AI and why solving the hardest problem in property management depends on it.

🌟 Stay Connected with Us:

🤝 Connect with Daniel Cunningham on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 From Hard Problems to Real Solutions
05:32 The Easy Wins in AI: Leasing & Call Centers
12:45 The Hard Problem: Maintenance Triage
18:10 Why Technicians Are Burning Out
24:20 The After-Hours Cost Drain
30:15 Daniel’s Origin Story & Leonardo 24/7
38:05 Automation vs. True AI
46:40 Cruise Control vs. Self-Driving AI
52:18 Why Daniel Bet on Vendoroo
53:45 The Future of Multifamily: How AI Will Reshape the Industry

AI isn’t just another tool, it’s a sideways wheel moment, flipping the very definition of leadership and value in business.

In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a complete leadership playbook for navigating the AI era. From Stacey Salyer’s bold early bet on remote work to the revolutionary leap from generative AI to agentic AI, this is the guide for leaders who want to move first and win big.

You’ll learn:

🚀 Why being called “crazy” is the new competitive advantage.
👥 Three essential human roles that build trust while AI runs the tasks (The AI-First Org Chart).
🛡 Why trust, not tasks, will define competitive advantage in property management (The New Moat).
🔥 How to lead your team past old habits and into a bold new future.

As Pablo puts it:
"The leader’s role in this new era isn’t about managing the work; it’s about casting the vision."

Whether you’re scaling a PM company or leading a team through massive change, this conversation will challenge how you see leadership, technology, and the future of work.

🎧Listen now to learn how to lead what’s next and why your greatest advantage won’t be more capacity, but more humanity.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction: The AI Leadership Shift
01:08 Act 1: The Early Adopter's Advantage
01:23 Stacey Salyer's Success Story
02:44 Living in the Future: A Leader's Mindset
03:52 The Sideways Wheel Moment: AI's Transformative Power
05:21 The New Org Chart: Human Connection in an AI World
06:46 Act 2: Blueprint for an AI-First Company
07:45 Act 3: Leading Through Change
07:54 Overcoming Gravity: The Challenge of Change
09:13 The Power of Visionary Leadership
11:02 Conclusion: The Leader's Playbook

Most property managers are drowning in data, making gut decisions based on useless metrics (or worse, have no objective way to tell if their team is actually winning or just busy.

In this episode, Pablo Gonzalez sits down with business coach Tony Cline, who reveals the exact system he uses to bring clarity to chaos: The Business Scoreboard.

From breaking down the difference between stats and actionable KPIs to diagnosing whether missed targets come from systems, training, or performance, Tony shares a step-by-step framework for building a scoreboard that keeps teams accountable and leaders free to focus on what matters most.

You’ll Learn:

👉 Why the metrics you're tracking are likely useless
🧠 The difference between a 'stat' and an actionable KPI
📣 How to shift from a 'genius with assistants' to a 'conductor of experts'
📉 The 'System, Training, or Performance' model for diagnosing any team issue
🏗️ What a winning Scoreboard looks like for PMs (and how to build it)

Whether you're scaling your property management company or just tired of flying blind, this conversation delivers a step-by-step framework for building a team that knows exactly how to win, every single week.

🎧 Listen now so you can start turning confusing data into culture-driven clarity with Tony Cline’s Scoreboard playbook.

🌟 Stay Connected with Us:

🤝 Connect with Tony Cline on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Introduction: The Infinite Game of Business
02:15 The Pain of Operating Without a Scoreboard
05:30 Genius with Assistants vs. Conductor with Experts
08:45 The Championship Formula & Scorecards
11:20 Stats vs. Actionable KPIs
15:00 How to Turn a Stat into an Actionable KPI
18:30 Diagnosing Missed KPIs: System, Training, Performance
22:10 Practical Example: Tracking the Negative (Security Deposits)
26:45 The Problem with an All-Green Scoreboard
35:00 When Should a Business Implement a Scorecard?
40:30 Adapting to Market Changes, AI, and Technology

Owners don’t churn because of NOI, they churn because of pain. Missed repairs, slow answers, broken trust. And property managers burn out trying to hold it all together.

In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, shares the field-tested playbook from a year of conversations with property managers, vendors, and innovators. The big takeaway? AI’s effect on property management is different than everywhere else. It’s not about replacing jobs, it’s about ending burnout.

From instant answers to 24/7 maintenance to custom workflows, Pablo shows how AI can finally deliver what owners want—faster communication, quicker resolutions, and more control—without breaking the people doing the work.

This is the blueprint for sustainable property management: less firefighting, more meaningful work, and the end of the burnout cycle.

You’ll Learn:

✨ Why owners don’t leave over NOI (but the hidden pain that really drives churn)
🤖 How AI is already collapsing response times and reducing maintenance delays
😵‍💫 The real reason burnout has become “normal” in property management (and how to break the cycle)
💡 Why agentic AI is less about job replacement and more about job redemption
🚀 What it takes to lead through change and win the market in an AI-first future

🎧 For property managers battling burnout, overwhelmed by change, or searching for what’s next, this episode is your "must-listen" for the future.

🌟 Stay Connected with Us:

🎙️Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:10 – The Golden Era of Property Management
05:30 – The AI Shift: Faster Than Anything Before
11:00 – A New Way of Learning (Why I Wrote the Book)
18:00 – The Pain of Churn (And Why NOI Isn’t Enough)
25:00 – Data That Hurts: Unfair Expectations
31:30 – The Promise of AI in Property Management
38:00 – AI as a Teammate, Not Just Software
44:00 – The Consensus: Every Leader Says Start Now
50:00 – The Real Prize of AI: Ending Burnout