Pull Up And Thrive with Stephen Capps

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The hardest and most expensive part of business is getting a customer. In this episode, Stephen answers the question how do I get customers for life? You work too hard to get a customer, once you have them how do you keep them coming back again and again? 

Farm & Factory Interiors website www.farmfactoryinteriors.com
Pride of the Farm Hog feeder Light
Farm & Factory Interiors phone number 469-658-5396

Stephen's website www.stephencapps.com

1 on 1 Coaching with Stephen

USAutomatic website www.usautomaticgateopeners.com/store/

AGES (Automatic Gate Equipment & Supply) website www.agessupply.com

4- Under-promise and over-deliver
3- Upfront pricing
2- Do what you say you will do
1- Stand behind your service or product, if it’s not right make it right, go beyond

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
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TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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What does it take to start the engine of your business? Like any machine, your business requires a key to get it started and moving forward. In life and business, communication is that key. In this episode, Stephen lays out the 8 different ways he and his team communicate which removes frustration, creates unity, and drives the business forward and it will drive your business forward too.

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1- you have to actually do it
2- put it in writing
3- if you don't know, It’s ok to say, “I don't know.”
4- written job descriptions
5- day, weekly, monthly, quarterly, annually
6- personality assessments
What is Disc? Take the Enneagram Test
7- communicate the customer journey, systems, and scripts
8- you are the chief repeating officer

Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
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TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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You have too many things to accomplish in your life to not get big stuff done. You are more than what you have become and your best days are ahead and not behind you. In the episode, Stephen lays out the 12 hacks he uses in his everyday life to get big stuff done.

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Stephen's website www.stephencapps.com

1 Don’t be passive
2 be a detective
3 consult your board of directors 
4 don’t be denied!
5 set action steps.
6 have someone hold you accountable.
7 Face your fears.
8 Schedule it!
9 Do it right now!
10 Delegate
11 Set a self-imposed deadline.
12Tell someone

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
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TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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The next step can be as scary as the first step. No matter how long you have been in business taking that uncomfortable next step can be terrifying. In this episode Stephen lays out 6 actions to help you take your next step.

Decide today to change your life! Work with Stephen

Matthew 6:8 for your Father knows what you need before you ask him

James 1:5 NKJV If any of you lacks wisdom, let him ask of God, who gives to all liberally and without reproach, and it will be given to him.

Hosea 4 6 My people are destroyed for lack of knowledge 

James 1 17 Every good gift and every perfect gift is from above, and comes down from the Father of lights. 

1- Pray
2- Stop and think
3- What is the problem that you need to solve?
4- Ask the question: Is it a problem to be solved or tension to be managed?
5- What result needs to be produced?  
6- Get used to being uncomfortable

1 on 1 coaching with Stephen

Stephen's website www.stephencapps.com

Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
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TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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As Stephen reflects over 2021, he realizes that his business txgates.com did 7 figures in revenue without him selling one job, dealing with a single customer, or handling one customer complaint. This was no accident. In this episode, he takes a deep dive into the 6 high-level tactics driving his business to this destination, and how you can take the same steps to get you where you want to go too.

1 on 1 Coaching with Stephen

Stephen's website

1- Written Mission Statement
   1- must be portable 3-4 Sentences easily memorized.

   2- Inward facing, not for your website or something pretty on the wall.

   3- Out of bounds marker

   4- It’s why you exist it has to be greater than money.

2- Core Values in writing
    1- 3-7 less is more

   2- advance decision making

   3- Hire and fire using the core values 

3- Strategic Priorities
   1- what are the big things you need to work on for the quarter?

    2- use the exercise the 4 helpfuls

    Working (magnify) Missing (Identify) Confusing (clarify) Broken (Fix)

4- Build systems that work

5- A cadence of communication
     Annual offsite
     Annual reviews
     Quarterly offsite
     Monthly ALL Team Lunch
     Weekly Meeting
     Weekly one on ones with your direct reports
     Daily Stand Up 5-15 minutes
     Special meetings 

6- Written job descriptions
  5 ways to communicate with KRA's
 1 Communicate this when hiring

 2 During the onboarding

 3 when addressing  performance failures

 4 communicate KRA’s as a team at your monthly team lunch

 5 during an annual review

Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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Did 2020 kick your butt? Are you doing everything you know to do, and you still can't make it over the hump or solve the problem we call business? In this episode, Stephen speaks to the 5 challenges that will make any business owner frustrated.

Hosea 4:6 My people are destroyed for the lack of knowledge.

Episode 11 Whos' Driving The Business Anyways?

1-Answer these questions- How do I want to be paid?
2-Put it in writing
3- Change orders
4- You have to charge enough.
5- Do the work that you want to do.

1 on 1 coaching with Stephen

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

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Dreams do come true! In this episode, Stephen shares his appearance on the Entreleadership podcast.


Entreleadership Podcast With Dave Ramsey And Stephen Capps

YouTube Episode Entreleadership With Dave Ramsey And Stephen Capps

Entreleadership Book

Dave Ramsey

1 on 1 coaching with Stephen Capps

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

Send us Fan Mail

Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com

Send us Fan Mail

Have you ever wondered why does every great athlete, actor, performer, speaker, writter have a coach? And then asked yourself the question "do I need a coach?" In this episode Stephen shares the 10 things he has gained from having a personal coach and how it could help you reach your dreams too.

Michael Phelps Last Medal
Felix  Baumgartner Red Bull space jump

A coach is a guide that helps you get to a destination, a coach is someone that helps bring out your God-given potential. 

1- Increased our revenue by 140%
2-Grew a business that I don’t need to be here every day
3-Helped me to continue this podcast
4-Gave me the knowledge to launch a  new business from 0 to $18K in revenue in 3 weeks.
5-Keeps me focused and accountable
6-Helped me breakthrough self-doubt
7-Got me back to the gym
8- Book suggestions
9- Ask me questions that I’ve never thought about?
10- Moves me forward

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Stephen's email [email protected]
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com