Purpose Driven FinTech

In today’s episode I step back to have deep thinking time. I went through key Purpose Driven FinTech episodes and found common threads and insights that allow us to answer the research question — How can FinTechs have better impact?

This is not an interview pod, but a Masterclass split in four sections:

1. Let’s define Purpose
2. How can we build more Purpose Driven FinTechs
3. What is Financial Wellbeing
4. Summary of findings: How can we deliver most impact

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. What is purpose in FinTech definition?
2. How to build purpose-driven FinTechs?
3. What is financial wellbeing framework?
4. How to define company purpose versus personal purpose?
5. What is value creation in FinTech?
6. How to elevate customer voices in research?
7. What is working culture for empowered teams?
8. How to solve community-based financial problems?
9. What is financial health versus financial wellness?
10. How to measure financial wellbeing?
11. What is the relationship between credit score and wellbeing?
12. How to build better financial habits?
13. What is financial literacy versus financial education?
14. How to reduce financial anxiety and stress?
15. What are pain points in financial wellbeing?
16. How to build purpose from best version of ourselves?
17. What is the role of education in financial services?
18. How to align personal and company purpose?
19. What is financial inclusion approach?
20. How can FinTechs deliver most impact?

Referenced:

Simon Clarckson, Founder of Purposecraft

1. https://www.linkedin.com/in/simonclarkson/
2. https://www.podpage.com/purpose-driven-fintech/purposecraft-the-role-of-purpose-in-fintech-and-how-to-craft-a-strategic-purpose-to-create-differen/

Dannielle Haig, Principal Business Psychologist

1. https://www.linkedin.com/in/dannielle-haig/?originalSubdomain=uk
2. https://open.spotify.com/episode/5fJ05KwEohvQ1GapaWnK8V

—

Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode Paolo Sironi shares with us in plain English the findings of his most recent research paper “Global Outlook for Banking and Financial Markets Regenerate Banking with AI” where he surveyed 600 banking executives about how they are working with generative AI.

78% of Financial Institutions are tactically implementing generative AI for at least one use case, which makes AI governance a must-have.

We cover how generative AI can transform the banking and financial sectors; why risk, compliance reporting, and client engagement lead the way in AI potential most critical use cases; making financial services accessible; Communication as a service (which is the first time I encounter this concept); skills we need to develop as an industry to adapt and thrive in the world with AI, and of course, a practical framework to manage AI risk and implement successful AI projects.

As the global research leader in banking and financial markets at IBM Institute for Business Value, Paolo provides strategic insights and guidance to a network of executives among financial institutions, start-ups, and regulators. He has over 20 years of experience in quantitive risk management, investing, and digital transformation and is one of the most respected fintech voices worldwide, helping shape the future of the financial services industry. Paolo is also a bestselling author of "Banks and Fintech on Platform Economies", co-host of the Breaking Banks Europe podcast, and a sought-after international speaker.

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Paolo here

1. LinkedIn: https://www.linkedin.com/in/thepsironi/
2. “Regenerate Banking with AI” report: https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/2024-banking-financial-markets-outlook
3. LinkedIn Breaking Banks Europe Podcast: https://www.linkedin.com/company/breakingbankseu/
4. Breaking Banks Europe: https://provoke.fm/show/breaking-banks-europe/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

In today’s episode we cover:

(0:00) Everyone should be an AI Risk Manger

(02:08) The Global Outlook for Banking and Financial Markets report

(02:58) Building Purpose-Driven FinTechs

(05:36) Understanding the Value of AI in Banking

(07:46) The Impact of AI on client engagement and compliance

(10:15) Exploring the Use of Generative AI in Banking

(27:28) The Shift from Traditional AI to Generative AI

(28:25) Understanding 'Communication as a Service' in Financial Services

(36:25) Reimagining the Workforce Experience in Financial Services

(43:02) Practical Steps for Implementing AI in Banking

—

Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode, Amanda Lieu, Director Brand, Product Marketing & Growth at SEON, shares with us the fundamentals of fraud.

1. Why fraud is on the rise?
2. Different types of fraud - we can’t prevent nor manage if we don’t understand it well
3. Fraud rings
4. The black box and white box - how to understand why fraud is happening
5. How AI and Machine learning help us prevent, detect and stop fraud

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Amanda here

1. LinkedIn: https://www.linkedin.com/in/amandalieu/
2. LinkedIn SEON: https://www.linkedin.com/company/seon-tech/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. How to stop fraud with AI and machine learning?
2. What is white box versus black box machine learning?
3. How to prevent fraud at every touchpoint?
4. What is device fingerprinting for fraud detection?
5. How to build purpose-driven FinTech culture?
6. What are fraud rings and connected accounts?
7. How to detect fake accounts and bots?
8. What is transaction monitoring versus prevention?
9. How to automate manual fraud reviews?
10. What are fraud patterns in online businesses?
11. How to elevate customer voices in research?
12. What is psychological safety in FinTech teams?
13. How to identify fraudulent behavior patterns?
14. What is anti-money laundering integration?
15. How to prevent account takeover fraud?
16. What is fraud prevention platform consolidation?
17. How to balance profit and purpose in startups?
18. What are fraud opportunist tactics?
19. How to build lasting FinTech culture?
20. What is machine learning pattern detection?

—

Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

In today’s episode, Norris Koppel, Founder and CEO at Monese, shares his vision of hyper personalization and customer-centric financial services enabled by AI, and becoming 'the bank of the future.'

We discuss the impact of AI on the financial industry, understanding the current state of AI in FinTech, concerns regarding its implications, and practical usecases for AI to improve processes, prevent fraud, and offer highly personalized services to customers. Norris talks to us about Monese’s spin off, XYB by Monese, an end-to-end coreless banking platform and his partnership with Google for generative AI.

Let’s dive into it!

👉 You can find Norris here

1. LinkedIn: https://www.linkedin.com/in/norriskoppel/
2. LinkedIn Monese: https://www.linkedin.com/company/monese/
3. Website Monese: https://monese.com/gb/en
4. LinkedIn XYB by Monese: https://www.linkedin.com/company/xyb-ltd/?originalSubdomain=uk
5. Website XYB: https://xyb.co/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts. Remember to connect in YouTube or LinkedIn to keep the conversation going.

In this Purpose Driven FinTech episode we cover:

(01:10) The Evolution of Neobanks

(04:29) The Journey of Monese

(13:18) Hyper-Personalization in Banking

(17:39) The Bank of the Future

(18:38) Incorporating AI in Banking Operations

(25:51) Introducing XYB: The End-to-End Coreless Banking Platform

(28:41) Advantages of Coreless Banking

(29:42) Real-world Application of Coreless Banking

(30:47) The Revolution of Speed in Banking

(32:31) Partnership with Google and AI Integration

(35:23) The Impact of No-Code Solutions

(39:20) The Role of XYB in Hyper-Personalization

(45:09) The Importance of Culture in Innovation

Questions:

1. How to build engagement banking for SMEs?
2. What is value exchange in banking solutions?
3. How to serve 5.5 million UK small businesses?
4. What is beyond banking services concept?
5. How to combine human interaction with AI in banking?
6. What are SME banking challenges and solutions?
7. How to build cashflow forecasting for businesses?
8. What is digital and physical approach to customers?
9. How to make banks' platforms into business operation centers?
10. What are regulatory requirements for bank vendors?
11. How to build great product in banking industry?
12. What is entrepreneurship mindset in FinTech?
13. How to understand domain expertise before building?
14. What are phases of FinTech revolution?
15. How to build banks and FinTechs partnerships?
16. What is difference between FinTech and bank approach?
17. How to solve real customer problems with technology?
18. What are bank procurement and vendor requirements?
19. How to build invoicing with payment capability?
20. What is the importance of joining process dots?

Monese and XYB by Monese in the Press:

1. XYB Partners with Google Cloud to Bring Generative AI to Coreless Banking Platform
2. Exclusive: HSBC's new fintech app Zing built on Monese's platform
3. Unveiling Coreless Banking - The Future of Banking
4. The coreless banking revolution with XYB by Monese | FF News at Fintech Connect

—

Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

We can not talk about Money without talking about Trust. Since the begining of time customers have trusted financial institutions to look after their hard earned money - or have they not? This is a critical topic for FinTechs — why would customers decide to put their money with new players vs going with established brands? Smooth interface and a nice promise is not good enough. We need to go back to trust.

In today’s episode, Kimberley Waldron, Founder at SkyParlour talks to us about Trust. We start with defining trust, followed by how to build trust in FinTech, the role of PR in Trust, the downsides of not building trust and in this hyper social world, the role of Personal Branding and trust.

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Kimberly here

1. LinkedIn: https://www.linkedin.com/in/kimberley-waldron-skyparlour/
2. LinkedIn SkyParlour: https://www.linkedin.com/company/skyparlour/
3. Website: https://skyparlour.com/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please subscribe in YouTube, follow and leave a 5 star rating on Spotify and a review on Apple podcasts

In this Purpose Driven FinTech episode we cover:

(00:36) Building Trust in FinTech

(00:57) The Role of Trust in FinTech

(02:13) Building Trust in the FinTech Industry

(04:52) Introduction to Sky Parlor

(06:56) The Role of PR in Building Trust

(09:07) Defining Trust

(10:25) Building Trust with Customers

(21:18) The Role of Regulators in Building Trust

(39:55) The Importance of Building Personal Brands

(47:19) The Future of Trust in FinTech

Questions:

1. How to build trust in FinTech?
2. What is the role of PR in building trust?
3. How to build brand visibility consistently?
4. What is trust definition in financial services?
5. How to deliver to promises and commitments?
6. What is personal brand building for FinTech professionals?
7. How to protect brand reputation?
8. What is the role of regulators in building trust?
9. How to stop living in echo chamber?
10. What is purpose-driven business approach?
11. How to get solutions to end users?
12. What is consistency in brand building?
13. How to invest in human face of brands?
14. What are downsides of not building trust?
15. How to build reputation in financial services?
16. What is the importance of diversity and inclusion policies?
17. How to be accountable for diversity progress?
18. What is finfluencer pressure on professionals?
19. How to focus on value over funding?
20. What is trust versus transactional relationships?

—

Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Today, we have a compilation episode with my favorite question. I always ask this question at the end of the episode, which is, Hey, if you were to change one thing in fintech that could have the most impact to customers, colleagues, and investors, what would that be?

The immediate response from almost everyone is. That's a tough question, Monica. So today let's hear what our guest had to say in 2023.

Here you go! The top 11 from 2023 💥

👉Put customers at the Heart of what you do, not the centre, by Gregor Mowat at Loqbox

👉 Get rid of acronyms to be more inclusive and help people understand. Why would you want your team to be confused?... by Fliss Berridge at Ordo

👉 Change onboarding -- help people understand why this information is being collected and then accept all official IDs available, by David Wachira, PhD at Waya

👉 Acknowledge that FinTechs and Banks are different and with different strengths... then find ways to work better together. 2024 is ready for partnerships! by Ara Abrahamyan at Cognaize

👉Making a positive impact always needs to be at the center and remember we are in business, ask yourself... is this a solution that people want to pay for? by Marijke Koninckx at BankiFi

👉Use open banking, open finance, open data to have a effect on society and economy --> Create the right foundations to remove the big cost barriers of the banking industry of today, by Huw Davies at Ozone API

👉 Really think about customer experience. Deep be care about it, that really makes a difference, by Ken Hart at Snowdrop Solutions

👉 Build products thinking of solving everyday customer problems, by Iliana de Silva at techreo

👉 When selecting partners, create efficient due diligence procedures to evaluate the best fit, key word, efficient, by Svitlanka Sergiichuk Romaniuk at Neofin solutions

👉Think sustainability. Do I really have to push to squeeze the last droplet out of the lemon? Or is it also sufficient if I only get three droplets out of that lemon and leave the rest to us?... this applies to business travel too, by Christian Lehringer at COPECTO GmbH

👉 Have fintech companies and financial institutions partner with governments to promote financial lives and financial education within schools since, from the beginning, when people are kids, by Eduardo Moore at Clara

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

This is one of my favourite pods of all time!

Let’s dive into it!

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. How to put customers at heart of FinTech?
2. What is the impact of acronyms on team inclusion?
3. How to improve onboarding for financial inclusion?
4. What are differences between FinTechs and banks?
5. How to create viable business with positive impact?
6. What is role of open banking in society transformation?
7. How to think deeply about customer experience?
8. How to build products solving everyday problems?
9. What is efficient due diligence for partner selection?
10. How to think about sustainability in FinTech?
11. What is role of financial education in schools?
12. How to make onboarding more inclusive?
13. What are best practices for customer-centric FinTech?
14. How to eliminate barriers to financial services?
15. What is democratization of financial services?
16. How to balance profit and positive impact?
17. What are cost barriers in banking industry?
18. How to improve consumer experience in FinTech?
19. What is long-term customer value thinking?
20. How to create partnerships between FinTechs and banks?

—

Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

We can't talk about FinTech, startups, and entrepreneurship without talking about failure, the tough times, mistakes and all the difficult things in life.

Today's episode is a compilation episode for one of my favourite mindset questions

Thank you for all our wonderful guests who have been in the Purpose Driven FinTech pod throughout 2023

👉Svitlanka Sergiichuk Romaniuk at Neofin solutions

👉Monica Eaton at Chargebacks911

👉Tony CraddocK at The Payments Association

👉Shalom Ben Or at Avenews

👉Barry Levett at Mypinpad

👉Lauren Jones at Open Banking Exchange

👉Delphine Emenyonu at ScribePay

👉Jas Shah bitsul

👉Sarah King Obu

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. How to deal with failure in FinTech startups?
2. What is resilience in entrepreneurship?
3. How to find strength during tough times?
4. What is growth mindset in business?
5. How to redefine failure as learning?
6. What are traits of resilient entrepreneurs?
7. How to cope with difficult times in startups?
8. What is the role of support network in success?
9. How to embrace discomfort as learning opportunity?
10. What is internal narrative about failure?
11. How to view challenges as test boards?
12. What is work-life integration vs balance?
13. How to be comfortable in uncomfortable periods?
14. What is economic cycle perspective on business?
15. How to extract learning from tough experiences?
16. What is growth through adversity?
17. How to hang on to hope during dark moments?
18. What is psychological safety during failure?
19. How to keep going when scared or crying?
20. What are lessons from entrepreneurial tough times?

—

Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Shameer, host of “The FinTech Marketers and Leaders Podcast”, goes extensively through my career journey, my trajectory within BigPay, my thoughts and advice on Product leadership and growth, improving communication between marketing and product teams, diversity of thought, inclusion and mentorship, and much more.

We cover:

👉Product leadership and growth in FinTech

👉Managing growth and product development

👉Diversity and inclusion in FinTech leadership

👉Diversity and mentorship in the workplace

👉Career development, mentorship, and self-promotion

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find The FinTech Marketers and Leaders Podcast here:

https://www.thefmlpodcast.com/

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. How to improve marketing and product team collaboration?
2. What is diversity of thought in FinTech?
3. How to create psychological safety in workplace?
4. What is the role of mentorship in FinTech?
5. How to track achievements for performance reviews?
6. What is a brag book for career development?
7. How to build purpose-driven FinTech products?
8. What are challenges of multi-product multi-territory growth?
9. How to communicate between marketing and product teams?
10. What is the importance of self-promotion?
11. How to be a woman in FinTech leadership?
12. What is the future of diversity in financial services?
13. How to create sense of belonging in teams?
14. What are role models for working women?
15. How to transition from corporate to startup?
16. What is principal product leader role?
17. How to build culture in growing companies?
18. What are best practices for product interviews?
19. How to mentor women in FinTech?
20. What is the evolution from startup to scale-up?

—

For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

This episode was first released in November 2023 at the FinTech Marketers and Leaders Podcast here - https://open.spotify.com/episode/4xjPos33iQxwM7eyjUa6Mz

This is raw and personal.

Vivek Ishwar and Abin Shetty, host of “All Immigrant Podcast”, interview me on my over 15 year journey living away from home.

We go back in time on the why I decided to move out of Mexico in the first place, the personal challenges of being an Immigrant, work in Corporate vs Startup, the evolution of my own podcast, advice for Aspiring Entrepreneurs in FinTech and much more

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Vivek and Abin here:

1. The All Immigrant Podcast: https://podcasters.spotify.com/pod/show/allimmigrantpodcast

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. What are challenges of being immigrant in FinTech?
2. How to navigate visa constraints across countries?
3. What is the "whatever it takes" immigrant mindset?
4. How to find job during 2008 financial crisis?
5. What are differences between student visa and work permit?
6. How to work harder as immigrant to prove yourself?
7. What is the importance of hiring immigration lawyer?
8. How to pivot from engineering to product management?
9. What are lessons from moving Mexico to UK to Malaysia?
10. How to start podcast during COVID pandemic?
11. What is creative expression through podcasting?
12. How to overcome rejection after rejection?
13. What is the role of resilience in immigration?
14. How to master basics in FinTech entrepreneurship?
15. What are challenges of geography expansion in FinTech?
16. How to ensure product solves real customer need?
17. What is difference between corporate and startup mindset?
18. How to balance passion projects with full-time work?
19. What advice for aspiring FinTech entrepreneurs?
20. How to put positive spin on immigrant struggles?

—

For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

This episode was first released in October 2023 at the All Immigrant Podcast here - https://open.spotify.com/episode/3DsvyNFktlBp3hHON83F3g

Aamna Hussain, host of “A girl in the product world”, interviews me with her somewhat tricksy questions….

We worked together in Tandem Bank, while she worked with one of our Tech Partners back then, so she brings this perspective of seeing us grow the bank from scratch. She queries me on our culture in Tandem Bank, how was it actually working with our Tandem CEO.

As a curious product leader she is, she then gets deeper into my mind to understand the real journey on how come I ended up moving to Malaysia to help launch and grow BigPay. We explore the FinTech trends (at the time of recording), how to go about Market Expansion, and how to challenge your CEO when you believe what we are about to do is not the right thing. We share a passion for personal development, so she asked about my “worst day in this crazy financial services world”, how did I overcome it, and why mentoring is so important to me.

If you enjoy this Purpose Driven FinTech episode it would mean the world if you subscribe and give it a follow so that we can have more impact. Remember to connect in YouTube or LinkedIn to keep the conversation going.

Let’s dive into it!

👉 You can find Aamna here

1. LinkedIn: https://www.linkedin.com/in/aamna-hussain-7981a677/
2. A Girl in the Product World Podcast: https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck
3. 
   

👉 And you can find Monica here:

1. LinkedIn: https://www.linkedin.com/in/monicamillares/
2. YouTube: https://www.youtube.com/@moni_millares
3. TikTok: https://www.tiktok.com/@moni_millares
4. Website: https://moni-millares.mystrikingly.com/

If you enjoy this pod, please follow and leave a 5 star rating on Spotify and a review on Apple podcasts

Questions:

1. How to build challenger bank culture from scratch?
2. What is it like working with startup CEO?
3. How to move countries for FinTech opportunity?
4. What are challenges of market expansion in Southeast Asia?
5. How to challenge CEO when you disagree?
6. What was Tandem Bank's Olympic dream team culture?
7. How to embed yourself in new market culture?
8. What is the difference between UK and Asian FinTech markets?
9. How to transition from corporate to startup leadership?
10. What is worst day in FinTech career?
11. How to overcome funding crisis in startups?
12. What is the importance of mentoring in FinTech?
13. How to do user research in different countries?
14. What is the role of leadership in building culture?
15. How to learn by osmosis from founders?
16. What are similarities between Mexico and Malaysia markets?
17. How to customize products for new markets?
18. What is the value of diverse leadership teams?
19. How to build psychological safety in startups?
20. What is the domino effect of good mentorship?

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For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email Monica at [email protected]

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

This episode was first released in June 2023 at A Girl in the Product World Podcast here - https://open.spotify.com/show/62HPd4JRR85Sofut4Z2Rck