Watch this episode if you believe empathy has an important role to play in business.
Minter Dial is the author of Heartificial Empathy, a book that explores AI, business, and "empathic machines." In this episode, he describes four personal empathy practices and explains how to operationalize empathy in the workplace. He also shares a vivid story about empathic communication with his team in New York City, on the heels of 9/11.
01:17 Minter's definition of empathy
02:28 Minter's four empathy practices
05:52 Why is it important to practice self-empathy?
10:16 Why Minter loves "Green Conversations”
12:48 Why and how to promote empathy in the workplace
16:25 How does Minter help workplaces operationalize empathy?
20:00 Minter describes how empathy played out on 9/11 in New York
23:38 Minter’s thoughts about empathic machines and AI
26:33 Is Minter hopeful about the future of empathy?
28:44 Minter’s Purposeful Empathy Story
✩ Website https://minterdial.com/
✩ LinkedIn https://www.linkedin.com/in/minterdial/
✩ Instagram https://www.instagram.com/mdial/
✩ Twitter https://www.twitter.com/mdial/
✩ Facebook https://www.facebook.com/minterdial
✩ Youtube Channel https://www.youtube.com/c/MinterDial/
✩ Speaker reel https://youtu.be/JFQNpBsrgjw
✩ Email [email protected]
✩ Website https://www.anitanowak.com/
✩ LinkedIn www.linkedin.com/in/anitanowak
✩ Instagram https://tinyurl.com/anitanowakinstagram
✩ Twitter https://twitter.com/anitanowak21
✩ Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook
✩ Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity
✩ Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast
This episode was brought to you by Grand Heron International
✩ Website www.grandheroninternational.ca; www.coachingonsite.ca; www.ghi.coach
✩ LinkedIn https://www.linkedin.com/company/grand-heron-international/
✩ Facebook https://www.facebook.com/grandheroninternational/
✩ Instagram @Grand_Heron_International
✩ Twitter @GrandHeronIntl
✩ https://twitter.com/GrandHeronIntl
To watch the video with subtitles: https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A
Video Edited by David Tsvariani