Social media is often a disrupter of training. Facebook and Twitter on smartphones can distract from classroom learning. Despite that, Becky says those smartphones with social media are the future of training.
Bersin and Deloitte website: https://www.bersin.com/
Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/
Podcast available on iTunes here: https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2
And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos