In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, and Frank Micciche, NCQA VP of Public Affairs and Communications, begin with a discussion about the concept of “quality-adjusted life year (QALY)” and Massachusetts Governor Charlie Baker’s bill proposing new health care legislation that would require providers and insurers to spend more on primary care and behavioral health in that state.

Peggy also discusses her health care heroes and her commitment to meditation, and touches on the beginnings of NCQA.

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On this episode of Inside Health Care, we speak with Philip Saynisch, PhD, NCQA’s 2019 Phyllis Torda Health Care Quality Fellowship recipient and recent Harvard University graduate. He discusses his background, the current focus of his research and how he learned about the Phyllis Torda Health Care Quality Fellowship. Dr. Saynisch’s work aims to identify performance drivers for health care organizations and providers, and how performance can change over time.

The Phyllis Torda Health Care Quality Fellowship Program enables NCQA to train a new generation of health care quality leaders from diverse backgrounds. The Fellow works on critical issues related to health care quality, research and policy; for example, how patient-reported outcomes can improve case management, patient engagement in care and providing better information for decision making.

Learn more about Dr. Saynisch’s research and the Phyllis Torda Health Care Quality Fellowship on this edition of Inside Health Care.

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On this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, and Frank Micciche, NCQA VP of Public Affairs and Communications, discuss the unintended consequences of crafting health care policy.

Topics in this episode range from President Trump changing kick-back rules for health care providers, to the systemization of health care delivery, to lessons from the passage of the Affordable Care Act, to EHRs and what it takes to build a better health care system.

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With over 120 sites, CityMD is the leading urgent care provider in the New York metropolitan area and has earned NCQA Patient-Centered Connected Care Recognition for all of its eligible urgent care centers in New York, New Jersey and Seattle, Washington.

NCQA took a road trip to CityMD headquarters, to talk about how it coordinates care between patients, specialists and primary care physicians.

In this episode of Inside Health Care, guest host Paige Cook, NCQA’s Director of Business Development, talks with Dr. Frank Illuzzi, CityMD’s Chief Medical Officer, about growth, challenges and the Recognition journey.

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How do we help employers help their employees?

The employer market covers 180 million people in the United States—the largest payer of health care services.

On this episode of “Inside Health Care”, NCQA welcomes Ellen Kelsay, Chief Strategy Officer for the National Business Group on Health. Based in Washington, D.C, the Business Group is a nonprofit membership-based organization that works with large self-funded employers on a variety of health and well-being related issues.

In this episode, Ellen discusses how the Business Group is there to help companies improve health care quality among their employees—this impacts employee productivity, engagement, wellness and more.

Improvements are being made but there is still a gap—so, what is the employer’s role? What are the challenges?

Listen to the episode below to find out more. Be sure to rate us where you listen to podcasts!

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