Quick Cup of Knowledge

Mary Berg is a registered veterinary technician and the CEO and founder of Beyond the Crown Veterinary Education. In this week’s Quick Cup of Knowledge, she talks to host Dr. Natalie Marks about the importance of all technicians continuing their education so they can take a more active role in their practice. She also talks about how organized medicine is a resource for elevating the education of your team and for addressing important issues like well-being.Looking for more educational content? Click here to subscribe to our YouTube channelhttps://www.youtube.com/user/WesternV... Check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest - Mary Berg, BS, RLATG, RVT, VTS (Dentistry):**Mary received her BS in biology/microbiology from South Dakota State University and her AS in laboratory animal science and AS in veterinary technology from St. Petersburg College. She is a Charter member of the Academy of Veterinary Dental Technicians and received her VTS in dentistry in June 2006. She serves as the NAVTA past president, the treasurer of the AVDT, and the president of the KVTA. She continues to work in research, specializing in products aimed at improving oral health of companion animals. She was the practice manager and dental technician specialist at a general practice, teaches at a veterinary technology program, and is currently the president of Beyond the Crown Veterinary Education, a veterinary dental consulting service. Mary serves on the AVMA CVTEA, AAVSB VTNE, and several F4VD committees. She is a member of the AVTE, AALAS, AAHA, and VetPartners. Mary has published several articles in various professional publications and is a speaker and lab instructor at international, national, and state conferences. Mary is a 4-H volunteer and is active in her community. Mary and her husband, Doug, have two sons and two grandchildren and live on a small farm near Lawrence, Kansas.

Erin Spencer is the current president of the National Association of Veterinary Technicians in America (NAVTA). On this week’s Quick Cup of Knowledge, she chats with Dr. Natalie Marks about their year of change. She speaks to how NAVTA tries to help veterinary technicians work on job satisfaction, combat compassion fatigue, and build the future of their profession. Looking for more educational content? Click the link to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConferenceCheck out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest - Erin Spencer, M.Ed., CVT, VTS (ECC):**Erin Spencer is a CVT living in New Hampshire and working in Massachusetts. She earned her VTS (ECC) in 2011. After spending time as the technician manager for IVG Hospitals, Inc. (now ETHOS Veterinary Health), Erin transitioned to the nonprofit world and worked with the HSVMA Rural Area Veterinary Services (RAVS) teaching program as both a field technician and the volunteer coordinator. It was then Erin realized that teaching was the path she wanted to pursue. While she continues to spend her summers with RAVS, she earned her M.Ed. in 2015 from Colorado State University and began teaching full-time at Mount Ida College the same year. Erin currently works as an assistant professor in the Veterinary Technology program, where she teaches a variety of courses. Erin lectures both regionally and nationally and is currently working on a book focusing on neonatal and pediatric nursing care. Erin has served on the board of the Massachusetts Veterinary Technician Association for several years and is the immediate past president of the organization. She also serves on the NAVTA Approved Veterinary Assistant Committee, as well as the credentials and mentoring committee for the Academy of Veterinary Emergency and Critical Care Technicians (AVECCT). She enjoys spending her downtime with her husband and their furry little monster, a terrier cross, Nick.

Travis York is a managing partner at Calico Financial, and he joins Dr. Natalie Marks for this Quick Cup of Knowledge to talk about some myths surrounding practice ownership. Mr. York says that 60% of his clients are women who are buying practices, and in his opinion, they are some of the best owners. He also shares insights into the many opportunities and resources available to help veterinarians advance their careers by becoming an owner. Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources**About the Guest - Travis York:**Travis is one of Calico Financial's managing directors. Prior to joining Calico, Travis served as the general manager of the Veterinary Vertical at Live Oak Bank. Additionally, his roles included senior officer, loan officer, and underwriter with the Veterinary Vertical from 2007 until 2014. Travis’s career began at American Express Financial Advisors in 2000 and shortly transitioned to his passion for helping veterinarians become practice owners at Vine Street Financial from 2001 until 2007. Although his career with the veterinary profession began in 2001, Travis worked at his father’s veterinary practice from the time he was old enough to walk until college. Travis received his bachelor’s degree in business administration and accounting from the University of Iowa. He currently serves on the Board of VetSOAP, is actively involved in JDRF, and has served on the board of the East Carolina Chapter. Travis lives in Atlanta with his wife, Kim; his son, Ward; his Vizsla, Banks; and his standard poodle, Ozzie.**About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

Dr. Kevin Stepaniuk is a diplomate of the American Veterinary Dental College (AVDC) and owner of Pacific Northwest Veterinary Dentistry and Oral Surgery. On this week’s Quick Cup of Knowledge, he tells our host, Dr. Natalie Marks, about the financial benefits of being able to perform dentistry work within a practice. He also gives tips on how practices can do a better job of conveying the benefits and costs of oral care to their clients.Click the link below to reserve your seat today for the Comprehensive Small Animal Dentistry course in July https://www.wvc.org/comprehensive-small-animal-dentistry-july-2019 Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest - Kevin S. Stepaniuk, DVM, FAVD, DAVDC:**Dr. Kevin Stepaniuk is a renowned speaker and educator. He is a diplomate of the American Veterinary Dental College and is a fellow of the Academy of Veterinary Dentistry. He has experience in general practice, emergency practice, academic clinical specialty practice, and private specialty practice which serves as a foundation for his practical, evidence-based approach to patient care and client services as well as his education style during seminars. He has been lecturing and teaching seminars to veterinarians, veterinary students, and veterinary technicians for over 15 years.**About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

Dr. Donna Raditic is a boarded nutritionist, and in this Quick Cup of Knowledge she chats with Dr. Natalie Marks about ways to talk to clients about the diets they are feeding their pets. She says many clients seem shy to talk to their veterinarian about the diet they are feeding their pets. But she stresses that veterinary professionals need to have an open mind to their clients’ desires when it comes to nutrition so they can foster more discussion and better guidance.Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference.Check out our FREE Resource Library full of great podcasts, videos, and digital downloads! https://www.wvc.org/resources **About the Guest - Donna Raditic, DVM, DACVN, CVA:**Dr. Donna M. Raditic completed her Doctorate of Veterinary Medicine at Cornell’s College of Veterinary Medicine. She began her career as an associate veterinarian in a 24/7 AAHA practice, and then built her own small animal practice in the Berkshires of Western MA. The practice offered integrative medicine as she obtained specialties in acupuncture, chiropractic, herbs, and dietary supplements. Dr. Raditic left the Berkshires to pursue advance nutrition training and become one of only 80 Diplomates of the American College of Veterinary Nutrition. She was a professor for the Nutrition and the Integrative Medicine Services at the University of Tennessee College of Veterinary Medicine and now publishes and lectures nationally and internationally on nutrition, supplements, and integrative veterinary medicine. As a veterinary nutritionist, integrative practitioner, and academic professor, she offers unique perspectives on the role of nutrition and integrative care for companion animals.**About the Interviewer - Natalie Marks, DVM:**Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

This week Dr. Brook Niemiec returns to Quick Cup of Knowledge to talk about dental radiography. Our host, Dr. Natalie Marks, asks Dr. Niemiec about the difference dental radiology can make for the bottom line of a practice, as well as how becoming educated in the use of the equipment can make you a very valuable member of your team.Click the link below to enroll now. Reserve your seat today for the Comprehensive Small Animal Dentistry course in July.https://www.wvc.org/comprehensive-small-animal-dentistry-july-2019 Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest - Brook Niemiec, DVM, DAVDC, FAVD, DEVDC:**Dr. Brook Niemiec is a board certified veterinary dentist by both the American and European Veterinary Dental Colleges as well as a Fellow in the Academy of Veterinary Dentistry. He is Chief of Staff of Southern California Veterinary Dental Specialties, with offices in San Diego, Irvine, Ontario, Santa Barbara, Fresno, and Murrieta, California, Las Vegas, Nevada, and New Orleans LA. In addition, Dr. Niemiec is a founder of www.vetdentalrad.com, a dental radiology telemedicine site. He has published numerous articles as well as lectured extensively at the local, state, national, and international levels. He also has written numerous veterinary dental specific textbooks including titles on oral pathology, extractions, periodontology, radiology, orthodontics, endodontics, and feline dentistry. He also coordinates the San Diego Veterinary Dental Training Center. Dr. Niemiec is a 1994 graduate of the University of California, Davis, School of Veterinary Medicine.**About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

This week’s Quick Cup is all about getting better at radiology. Our host, Dr. Natalie Marks chats with Dr. Jay Griffin about how important it is for our clients and for advancement of our own careers. They talk about how we can increase our skill set at reading radiographs and ultrasound and how important hands-on training (like what is offered at the Oquendo Center) is to truly mastering these skills.Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternV... Check out our FREE Resource Library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest: Jay Griffin, DMV, DACVR:**Dr. Griffin earned his DVM in 2004 from Texas A&M University. His scholarly interests include MRI of the nervous system and musculoskeletal system. Dr. Griffin is currently a clinical assistant professor at Texas A&M College of Veterinary Medicine & Biomedical Sciences in the Department of Large Animal Clinical Sciences.**About the Interviewer - Natalie Marks, DVM:**Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

As the CEO of VETgirl, Dr. Justine Lee is doing her part to make the veterinary world a better place to work. In this week’s Quick Cup of Knowledge, Dr. Lee and our host, Dr. Natalie Marks, talk about the difficulties of working and advancing while balancing the challenges of having a life outside of work, especially a life that involves other little humans.Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConferenceCheck out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources **About the Guest - Justine Lee, DVM, DACVECC, DABT:**Dr. Lee is a board-certified veterinary specialist in both emergency critical care and toxicology. She is the CEO and co-founder of VETgirl, the #1 online veterinary continuing education platform. She also works as a criticalist at Animal Emergency & Referral Center of Minnesota and is a consultant for ELEVATE DVM, ASPCA Animal Poison Control Center, and several other veterinary companies. Previously, she was on the faculty at the University of Minnesota Veterinary Medical Center (2003-2008) and was the Associate Director of Veterinary Services for an Animal Poison Control Center in Minneapolis (2009-2013). Dr. Lee graduated from Virginia Tech with a BS in Animal Sciences, and then obtainer her veterinary degree at Cornell University. She pursued her internship at Angell Memorial Animal Hosital. In addition, she has also completed an emergency fellowship and residency at the University of Pennsylvania. Dr. Lee has published in many journals and textbooks and has also authored two humorous pet reference books entitled _It's a Dog's Life...but It's Your Carpet_ and _It's a Cat's World...You Just Live in It_. She has contributed to various radio and television shows, blogs, magazines, and is a celebrated speaker in all of North America. **About the Interviewer - Natalie Marks, DVM:** Dr. Marks is the previous co-owner and current Medical Director of Blum Animal Hospital in Chicago. She grew up in rural Sterling, Illinois, and received her DVM degree from the University of Illinois in 2002 with high honors. Additionally, during veterinary school, she was awarded a position in the Cornell University Summer Leadership Program as a Summer Fellow. After graduation, Dr. Marks moved to North Atlanta for five years to practice small animal medicine at Allatoona Animal Hospital. She was the Veterinary Leadership Conference New Graduate Representative, president of the Greater Atlanta Veterinary Medical Society, and public relations chairperson for the Georgia Veterinary Medical Association. Dr. Marks has interests in internal medicine, oncology, and ultrasound. She also is a firm believer in the power of the human-animal bond and finds helping families manage and care for their geriatric pets most rewarding and satisfying. She was recently awarded Petplan's 2013 Veterinarian of the Year Award. Dr. Marks also received the prestigious Dr. Erwin Small First Decade Award, presented to a recent graduate who has given significant contributions and service to the Illinois State Veterinary Medical Association. In 2015, Dr. Marks was awarded America's Favorite Veterinarian honor from the American Veterinary Medical Foundation (AVMF). Dr. Marks is very active in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. Additionally, Dr. Marks has been published in Veterinary Medicine magazine, DVM magazine, and was a reporter for Veterinary News Network where she completed intensive media training. In 2018, Dr. Marks became a certified Veterinary Journalist.

Following up on last week’s QCK on the Recover Initiative and getting proper CPR training for veterinary professionals, RVT Ken Yagi speaks with Dr. Natalie Marks about the benefits this training is providing and how they are measuring success. Ken will tell us about the rescuer certification program, as well as CPR instructor training that was available at this year’s WVC Annual Conference. Mr. Yagi also goes into detail about how this certification as well as many other initiatives are taking a stronger approach to helping veterinary technicians achieve greater successes in their careers.Click to enroll now for the Veterinary Technician Symposium September 30-October 30, 2019https://www.wvc.org/vts-sept-2019 Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference Check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources

These Quick Cup of Knowledge videos are all about giving you the tools to elevate the care you are able to provide to your patients and this video really does that. Dr. Daniel Fletcher, a boarded criticalist and associate professor at Cornell University College of Veterinary Medicine, is one of the founders of the Recover Initiative which created guidelines for CPR in Veterinary Medicine. He explains to us how much our knowledge about the correct way to provide CPR to animals has changed over the years and how this training can make a difference in everyday practice.Click the link below to enroll now for the Veterinary Technician Symposium September 30-October 30, 2019https://www.wvc.org/vts-sept-2019Looking for more educational content? Click here to subscribe to our YouTube channel https://www.youtube.com/user/WesternVetConference You also check out our WVC resources library full of great podcasts, videos, and digital downloads!https://www.wvc.org/resources