Quick Wins is our how-to guide to personal PR from the When It Hits the Fan team. David Yelland and Simon Lewis share their expert advice on how to navigate the working world like a pro. In these special short episodes, you'll lots of useful tips that might just change your working life – and it’ll only take a few minutes.

In this episode they discuss how to recover from embarrassment at work. Mastering the art of the apology is key and remember, it may feel like the end of the world but no one's thinking about it as much as you are.

Producer: Ella Blaxill