This episode: My guest this week, Dana Freker Doody of Inktide Solutions, describes the current state of marketing as a tornado. Whoa! What an image but when you hear this conversation you will understand why. We talk about digital communities, the Age of Personalization, measuring results and outcomes, and focusing on human-centered design. Slightly digressing, we also discussed geisha girls and Jerry Seinfeld. This conversation digs in to the real core of what we do: building relationships across tiers of communities from broad to niche and everything in between. How do you approach community building and community marketing? Share a comment!