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Roshan Thiran from Leaderonomics discusses Leadership Lessons from Starbucks & Howard Schultz
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George Aveling from TMI Consultancy comes back with yet another case study. Today, producer Azura Rahman joins the team to talk about UK's retailer John Lewis' corporate culture.
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Alvin Ung, author of 'Taking Your Soul to Work” starts on his series on ways to tackle soul-sapping energies at work. The first installment covers pride. What exactly is pride? What are the consequences of pride? Who's a good example of pride? To continue, we'll cover envy and the consequences of overcompetition.
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Are you a diminisher or a multiplier? Do people who lave" after meeting you feel smarter or not? I'm here with Liz Wiseman with her book, a Wall Street Journal bestseller, "Multipliers - How the Best Leaders Make Everyone Smarter". She identified five disciplines that differentiate the two.
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Shankar Santhiram from EQ Training & Development returns with his series on the Six Steps of Personal Leadership Empowerment
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George Aveling from TMI Consultancy comes back with another customer service case study and this time it's the Ritz Carlton.
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It's the wedding tomorrow. The wedding of Prince William and Ms Katherine Middleton. Here with me today to celebrate today is Dr Yvonne Sum, Leadership Coach and Author about The Engagement Layer Cake.
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Adibah Salleh from Big Fish Asia and Zarina Ismail from Cape Cavallho talk about Stallion Strength, about their groundbreaking self-discovery programme with a little help from their equine friends.
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Raj Kumar from USCI Blue Ocean Strategy Region Centre explains the 6 steps towards Blue Ocean Strategy to expore 'uncontested market space' in a particular area.
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Sandwich maker Pret-A-Manger's concept is explained by George Aveling, TMI Consultancy, in terms of Customer Service Culture made in UK. Whom do they hire? Who are the attributes they're looking for?
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