Raise Your Game

There is a well known experiment conducted in psychology that tests our awareness. Without giving too much away, the experiment reveals what we see and what we don't see. And it was this experiment that got Christopher Chabris and Daniel Simons thinking that many other intuitive beliefs that we have about our own minds might be just as wrong. Together they wrote The Invisible Gorilla to explore the limits of human intuition and the consequences it may have. Chris joins us to speak more about the research on attention, perception, memory, and reasoning that reveals how faulty intuitions often get us into trouble.

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Jonathan Low joins us on the third episode of this 4 part series to talk on winning client loyalty. We continue to discuss the 7 ways to convert clients into fans, using the acronym of SERVICE.

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Survival of the species comes down to three basic instincts, say behavioural research strategists Dan Gregory and Kieran Flanagan—fear, self-interest and simplicity. In their book, Selfish, Scared and Stupid, Kieran and Dan talk stopping the urge to fight human nature and increase your performance, engagement and influence. They demystify our instinctual behaviours and examine the psychology behind why even the best ideas sometimes fail.

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Since we're approaching year-end, Jermaine will be sharing about the importance to reflect on the good and what could have been better in the past year along with the need to start the new year 2015 with a bang through a purposeful resolution which will help create your dream destiny! 

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People don’t buy what you do, they buy why you do it. Management is about handling complexity; Leadership is about creating simplicity – and it starts with being clear on Why, as an organisation, we do what we do. Until it can be put into words, it’s very difficult to put it into action and nearly impossible to scale. We speak with Peter Docker to find out the importance of asking “Why”.

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Brands are not just represented by the name and product but also by the person making the sale, making branding a critical component to a customer’s purchasing decision. The same principles apply in the workplace, be it in landing a job or standing out in an overcrowded organization. We speak with master branding consultant Joshua Luke to talk all about personal branding. 

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Jonathan Low shares with us the 7 ways to convert clients into fans, using the acronym of SERVICE in this 4-part series.

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Meetings are a cornerstone of today’s workplace and yet, it is regarded as the place where productivity goes to die. As one of the chief enablers of productivity drain, unproductive meetings have caused employers billions of dollars a year. Dick Axelrod, author of the book “Let’s Stop Meeting Like This” shares with us the solution for this issue. 

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Valentino Lee from Leaderonomics shares with us why leaders should be more appreciative of their people and how that can, in turn, increase
productive and staff retention.

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Jeevan Sahadevan will be looking at 12 questions that will get people thinking about how far they've come and what they can do better for 2015.

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