The Big Themes:

· There are bottlenecks in the process, the wheels fall off, and the scope keeps changing – this is hard work!

· 85% of the time you’re going to be working with the SI partner and not the software vendor themselves –as in SAP, Oracle, Workday, etc.

· With rapid deployment you’re not going to get an army of consultants. You’re going to get fewer people – and they’re going to be cross-functional.

· Bonnie answers a “Quick Quiz” on how the customer has to have the right expectations, and has to free up the resources to get the job done.

· She compares this to a marathon: If you hit a wall at mile 18 it will be bad. But if you’ve done the training ahead of time, it’s going to be amazing.

The Big Quote:

“You really want to have confidence that the people leading the process have been there, done that, and done it successfully.”

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