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Sharing the recording of my appearance on the Economics for Business podcast where I talked about the experience of Flow and how to create open organisations that allow for more Flow experiences
Change is unpredictable
Change can be overstated
Change is content related
You need a minimum of autonomy to figure out how to accommodate for the change
You have failed versus you are fallible
Why is fallibility important, regardless of failure of success?
Fallibility and failure are independent of each other, have nothing to do with each other
All 4 combinations of fallibility and failure are therefore perfectly possible
One danger is to equate fallibility to failing: admitting that you are objectively wrong is often equated to failing. And that is wrong, it is admitting that you are looking for improvement of your ideas and that you are not falling in the trap of relativism or dogmatism. So fallibility is something that should be encouraged in organisations ! Failure of course should not be encouraged, but it will not when you encourage fallibility. One because they are completely different things and Two because fallibility is the key condition of knowledge growth, and when problem become more complex, knowledge growth IS the key thing you need in order not to fail !
Authority can never be a "logically correct" justification for taking a particular decision.
Instead what we do (individually when contemplating a decision, or together) do is compare the content of candidate decisions, criticise that content (incl. consequences) and take the decision that survives criticisms best.
An organisation structure is any theory about:
However, it is a theory that is completely distinct from that other important question: "How to capture value in the market, consistently ?"
What I learnt from the theory of knowledge that I didn’t learn from reading 100+ management books
The question for all CEO's: "How am I making it easy to correct errors in my organisation?"
People are solving problems. They do that with idea’s. Some ideas are suggested, but many need to be developed. All initial ideas contain errors.
Now there is a simple 2 way outcome: 1) either people correct their errors or 2) people don’t
An organisation should be judged in how easy it is for people to correct their errors
Hard: no transparency, blaming and shaming, authoritarianism, superficial opinions without good explanations (why?)
Easy: comfortable with criticisms, allow to make errors (before they do harm), seeking good explanations
About personality tests such as MBTI, Insights Discovery, DISC, ...
Dutch version of episode 107
From the publisher's feed