This week, we are discussing Sunday lunches and getting them right to scale from 300 to 600 covers without compromising on quality. Tune in to uncover: Proven techniques for scaling your Sunday roasts Tips for maintaining high-quality dishes throughout the day Strategies to keep customer demand consistent and satisfied

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The Great British Sunday Roast – everyone loves to eat it, but not everyone loves to cook it, which is what makes it a significant opportunity for pubs, gastropubs, or any venue that offers it.  Get the operations right, and you are looking at a high-profit Sunday, every week.  If you haven’t already, it’s time to shift your mindset and start enhancing your Sunday volume and revenue:  In this episode of RAW, Alastair and Richard talk Sunday Lunch – touching on all things operational from four table turns to the importance of booking systems.   Want to know how to turn the most profit every Sunday? Listen now!

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Introducing: The Player Coach – The multi-functional role managers should be playing to:  Become active participants in operations  Demonstrate on-the-job coaching to improve team performance  Move dynamically around the business and be better equipped to handle varying demands  Ensure productivity across all areas of hospitality operations by evolving the outdated role of the ‘floater’ to The Player Coach.

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New Year, New Habits As we step into the new year, it’s the perfect time to kickstart lasting change! Did you know it takes 66 days to embed a new habit? In this episode, Richard and Alastair dive into 9 key service habits that will make a tangible difference to your staff and your customer experience. Tune in for practical tips that will help you to elevate your hospitality business in 2025 and beyond. https://s4labour.co.uk/?utm_source=spotify&utm_medium=podcast&utm_campaign=raw+podcast⁠

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Are you ready to tackle the busiest and most profitable time of the year in your bar or restaurant?   Tune in to our Christmas special, where Richard and Alastair share essential tips to sail through the festive period without burning out your team.  With great profitability comes an even greater workload. But worry not – we’ve got some quick and easy last-minute tips for you to conquer the holiday hustle:  Preventing Team Burnout  Pre-ordering & Pre-mixing: Streamlining the Flow  Advanced Prep: Gravy for Days, January Ready  Goodbye Tables: Rethinking the Space  Setting Limits: Managing Capacity with Ease    Be a part of the journey We’ll be uploading bi-weekly episodes available for you to stream on Spotify, Apple Podcasts and YouTube. Subscribe, leave us feedback and share with other hospitality experts you think may enjoy. https://s4labour.co.uk/?utm_source=spotify&utm_medium=podcast&utm_campaign=raw+podcast⁠

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If you were trying to improve your kitchen, what would you do?​ From running casual dining Italian restaurants, to leading the kitchen project at M&B, Richard and Alastair reflect on the focus areas for highly effective kitchens.​ Timestamps:​ 3:42: Stepping off the line and effective kitchen design​ 5:40: When is the right time for a pot wash? ​ 8:20: Peaks and troughs – are there too many cooks in the kitchen?​ 10:52: How prep times can give your teams a better work-life balance

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In this episode of RAW, hosts Alastair Scott and Richard Hartley discuss ways for single-site hospitality businesses to excel. The discussion ranges from the benefits of large-scale operations to the efficiencies required for small sites to thrive. Key points include staying curious, knowing your numbers, and building strong networks within the industry. The episode emphasises continuous improvement, learning from other successful operators, and the importance of innovative thinking in day-to-day operations. Timestamps: 00:32 Maximising Single-Site Efficiency 02:39 The Importance of Curiosity and Numbers 09:04 Building a Strong Network www.s4labour.co.uk

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It’s here! Labour management experts S4labour bring you RAW – the hospitality podcast dedicated to helping businesses thrive. Join business owner Alastair Scott and operations expert, Richard Hartley, as they dive into insights and stories alongside other industry pros.   Tune in to bi-weekly episodes.   https://s4labour.co.uk/?utm_source=spotify&utm_medium=podcast&utm_campaign=raw+podcast Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/oliver-massa/innovate License code: MY9QRIELHSRY442U  

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