Ready Set Goal

In this episode I am talking to Natalia Brzezinski she works as Head Of Strategy at fintech company Klarna. Did you know how Natalia got Barack Obama to her Brilliant Minds event in Stockholm or what Hillary Clintons last words to her where before moving to Sweden? Listen to the #VoiceOfSuccess!

If you work within any technology or SaaS-company Natalia is supporting you, she is building bridges between US and Europe. She lived many years in Stockholm, Sweden and got to know many tech entrepreneurs in Scandinavia at the time.

We are also talking about what role your childhood plays in being successful and what the differences would be for her children compared with herself.

This is the voice of success with myself, Sophie Hedestad.

In this episode I am talking to Catherine De La Poer. She is Putting Emotional Intelligence at the heart of Leadership Development. She is a keynote speaker within digital transformation, and she is passionate about human sustainability.

Of course this is also the topic, we will talk in depth about emotional intelligence.

I was fascinated when Catherine talked about how trust is created, which is key, if you are working with leadership!

Trust is actually a chemical process in the brain, when you trust someone you are releasing oxytocin. When you fear someone on the other hand you release cortisol. When you release cortisol you freeze and are not able to contribute and produce the results needed.

That is why every leader need to practice emotional intelligence, it is not too late. Let Catherine de la Poer inspire you.

This is the voice of success with myself, Sophie Hedestad.

Blake Morgan is Customer Experience Futurist, Bestselling Author, Keynote Speaker. She is also a working mom, balancing life and career.

Life is full of opportunity and options. Would it not be great to take part of this? We talk about how your childhoos has a part of you beeing succesful In this episode Blake share her best tips on beeing succesful. She is also great at Customer Experience and will guide you on what are the big no-no´s, what are the right thing and how you can build a strong culture.

In this episode Sophie Hedestad is interviewing Morgan J Ingram about how to be successful in life and in sales. Morgan shares his best insights in how to prospect, how to cold call, how to pitch and how to conduct meetings.

This is the ultimate guide if you want to be better at sales. After this episode you will instantly get motivated to do sales calls and to pursue a career.

Enjoy!

Sophie Hedestad is interviewing Matt Burns.

Matt Burns is the founder of Global HR Summit and "Thinking Inside the Box" Podcast. He is an expert in Work Experience and in Human Resources. He is awarded with several prices: "HR Team of the Year 2018" and "Most Innovative Use HR Tech 2017".

In this episode of #VoiceOfSuccess we will discuss the future of the HR-department and how to increase employee engagement during times of pandemic. Matt will share why knowledge based companies is the winners and why they will survive long term.

Enjoy, this is the #VoiceOfSuccess!

Sophie Hedestad is interviewing Jeannie Walters about Customer Experience (CX) and how to build a customer centric organisation.

For more than 20 years, Jeannie Walters has been dedicated to creating meaningful moments and real results.

As the Founder and Chief Experience Officer of Experience Investigators, Jeannie has helped organizations -- from small businesses to Fortune 500s like Verizon and Allstate -- create fewer ruined days for customers.

She is a TEDx speaker, a founding member of CXPA, co-host of the top-rated Crack the Customer Code podcast, and a four-time Linkedin Learning instructor whose courses have been watched by more than 200,000 online learners.

• Jeannie's instructor page: https://bit.ly/jeannie-lil
• Creating a Positive Customer Experience: http://bit.ly/lilpositivecx
• Customer Experience: Journey Mapping: http://bit.ly/liljourneymap
• Customer Service Blueprinting: http://bit.ly/lilblueprint
• Journey Mapping: Case Study in Action: http://bit.ly/lilcasestudy

• Overview: YearofCX.com
• CX Success Statement Workbook: https://bit.ly/cx-success-workbook
• CX Mission Statement Workbook: https://bit.ly/cx-mission-workbook
• SMIRC Goals Checklist: https://bit.ly/smirc-checklist
• Employee Journey Mapping Template: https://bit.ly/ejmtemplate
• Customer Journey Storyboarding Template: https://bit.ly/journey-storyboard

Very welcome to Voice of Success with Sophie Hedestad. This is a must follow show if you are looking for business success as well as personal success. Sophie will interview some of the most influential business people and influencers to make them share the recipe for success.