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Very welcome to the #VoiceOfSuccess and in this episode I talk to Kim Scott. She is passionate about helping companies develop healthy feedback cultures and build cohesive teams. She have written a bunch of books for example Just Work – Get shit done and also Radical Candar. As always we talk about success and what success means to Kim. We also talk about workplace injustice, discrimination and Kims experience and research around this. How you can fight this? How should companies work?

I read that Kim said somewhere that the more competent a woman is, the less people, include her and like her, including her boss, why is that? We will sort this out in the episode.

Welcome to the #VoiceofSuccess. Today I have Customer Experience Rockstar James Dodkins with me. He is a Customer Experience Evangelist at Pega systems. But what is a CX Rockstar, this will is something James will explain today. As always in #VoiceOfSuccess, what is James drive? We also talk about:

• How you create a magnetic brand and stand out from the crowd?
• How do you get new happy customers? How do you deliever a kick as customer experience
• Do you believe that Happy Employees drives Happy Customers, why?

Are you ready? Listen to the Voice of Success!

Today I am talking to Siri Chilazi about equality and inclusion. Most companies are not very good at this unfortunately. There is a connection between equality and modern performing businesses. In our conversation we will explore if we are going in the right direction or what needs to change in order for us to do so. Even if we have an equal board or management team, are woman and marginalized groups really included and can they speak up? Listen to Siri and hear her thoughts.

In this episode I get the opportunity to talk to marketing guru Sangram Vajre. He has launched a book called MOVE that is one of the best selling business books at the moment. It is a go to market framework that all businesses that wants to launch it´s products successfully could and should use. He is also passionate about marketing and today we will talk about being a CMO and what to focus on to be successful. What should a CMO report on and what should a successful CMO/CEO relationship look like? Fasten your seatbelts.

Meet Bjorn Radde, Head of Digital Marketing at T-systems International. In this episode of Voice of Success Bjorn will talk about Social Selling and LinkedIn. He will also talk about how to enter the German market successfully and how to get the most out of your digital marketing efforts. Enjoy!

Matt is an award-winning author, speaker and consultant on Customer Experience and strategy. As a speaker, he has addressed industry leaders at every kind of organization imaginable, from Microsoft to the FBI.

In this episode we talk about how businesses out there are constantly trying to predict the future, to what results? Listen to Matts reflections on how to create a predictable strategy.

This is #TheVoiceOfSuccess with Sophie Hedestad. In this episode I am speaking to Pratik Thakker who is Israel's Tech Ambassador to India. He found love, he followed his heart and moved to Israel. He left his homeland India and he explains how tough the first year was leaving his family and friends for a new culture and language. Of course, as always in Voice of success, we also talk about success and how Pratik defines being successful. He shares why he has been really successful at LinkedIn! He tells us how he came up with the crazy idea to post something on LinkedIn for 1000 days and how you create engagement by the ones that follows you.

Since Pratik is a successful marketer, of course we also touch a little bit upon how businesses should do their marketing these days and what competence is mot valuable for marketing departments if you can only recruit one person.

Meet Kristine Hofer Næss. She is the Chief Customer Officer at Amesto and she is located in beautiful Oslo, Norway. Kristine is customer obsessed, a very good thing since most companies strive to build a customer obsessed culture and would not survive without paying customers. We will talk about the Customer Experience program Kristine built and how Amesto are gathering feedback from customers to make data driven decisions.

She has previous experience from tech giant Microsoft and also started the network "ODA". ODA is the leading meeting place for women in tech in the Nordics with more than 10.000 members and more than 50 strategic partners across various industries.

She will share why she has been successful in life as well as how to make data driven decisions based on insights from customers.

Companies must simplify their strategies and focus on two things only: Employee Experience and Customer Experience. Often can companies can create complexity that is confusing for the employees. Strategies can sometimes even be conflicting and overwhelms employees.

Listen to Professor Felix Oberholzer-Gee from Harvard Business School and get inspired how you can simplify your strategies. By aligning strategies leaders will improve both Employee Experience and Customer Experience.

Mikkel Drucker is newly appointed CEO of the successful SaaS-company Netigate. He gives a background to himself and why he has been successful in life. He shared what the most inspiring workplaces been like and his way of viewing leadership.

Research shows that Employee Experience drives Customer Experience, but how do you build a successful and strong company culture? Mikkel has the answers, do not miss out.