The GFC changed things worldwide, forcing us to find a better way to work. Younger people, especially, were rocked by the GFC and now have different priorities, other than just purely money. They want input, they want a voice, and they favour inclusion versus exclusion. They value different things; they’re not afraid to speak their minds, but we can harness all their creative energy if we just meet them where they’re at. These changes MUST be reflected in how we train our teams.