At Vhi, over 2,000 colleagues across 76 departments and 10 locations  share one purpose: helping our members live longer, stronger and healthier lives.

In Part 1 of Episode 2 of Real Talk - Voice of Colleagues, three team members  share how their diverse roles contribute to that shared purpose. From listening to members’ stories and improving health outcomes, to managing costs and driving corporate growth – each demonstrates the impact their work has on both our members and  colleagues. 

Stay tuned for Part 2, where we explore how this same purpose extends into our communities.

Featuring:

 · Niamh Hennelly, Patient Researcher
 · Tom Matthews, Head of the Special Investigations Unit
 · Brendan Quinn, Head of Corporate Health Sales

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At Vhi, our colleagues’ voice is at the heart of our culture. Your feedback, ideas and everyday conversations shape how we work, how we support one another, and where we focus our energy.

In this episode of ‘Real Talk: Voice of Colleagues’, we explore how Vhi listens to colleagues through surveys, coaching conversations and daily interactions – and how that feedback becomes real action. 

Discover how colleague insights refreshed our values and inspired initiatives like our Powered by Values Awards, the Vhi Women’s Mini Marathon experience, and wellbeing events such as the Move Together 5k.

We also spotlight Inclusion, Diversity & Equity (IDE), colleague wellbeing, and the important role of Mental Health First Aiders in creating a safe, supportive environment where everyone feels heard.

Featuring:

 · Rachel Phelan, Culture, Inclusion, Diversity & Equity Manager
 · Annie O’Sullivan, Agility Coach and Mental Health First Aider
 · Gretta Beckett, Customer Engagement Advisor 
 · Lisa Woods, Internal Communications Specialist

Plus cameo appearances from colleagues across Vhi.

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For over 60 years Vhi has been driving innovation in healthcare across Ireland. Having established itself as the country’s most trusted health insurance company, the company has now evolved into a leading healthcare provider, focussing on world-class clinical treatment and health and wellbeing services. 

But in order to stay ahead in the market, Vhi must continue to evolve and to have the courage to create a new future. In this episode of Real Talk – Voice of Colleagues, we hear from three Vhi colleagues about what’s coming next, in the areas of patient care, technology, people, and sustainability.

Featuring:

·      Dr Nicholas Young, Group Healthcare Officer

·      Andy Singleton, People Partner Vhi Health & Wellbeing and Healthcare Office

·      Emer Haughey, Head of Sustainability 

·      Ronan Fitzpatrick, Group Technology Officer

A lot of work, time and effort went into the company-wide process of refreshing our  values, but now the real work begins. Embedding our values into everything we do so that they are at the heart of all our decisions and: ensuring our colleagues understand what those values mean and the behaviours they aim to inspire. 

In this episode of Real Talk - Voice of Colleagues, we learn about the process of embedding Vhi’s refreshed values into the fabric of the company, the role that good leadership is going to play, and what success will look like. 

Featuring: 

 ·      Brian Walsh, Group CEO

·      Scott Brady, Head of Culture, Learning & Engagement 

·      Jamie McPhillips, Organisational Capability Manager 

At Vhi, care is at the heart of everything that we do. Our aim is to embed care into our company culture which is brought to life by our refreshed values and their associated behaviours that impact our colleagues and our members on a daily basis. We don’t always get it right, we know that, but we learn and continue to strive for doing what is right and fair for everyone.

In this episode of Real Talk: Voice of Colleagues, Vhi colleagues share what care means to them, how it influences their day to day role and behaviours, what it looks like in practice, and why it makes them want to stay in Vhi. 

Featuring:

• Seamus Osbourne -   Multiline Operations Manager 
• Kathryn Keogh – Facilities Manager 
• Deirdre Beirne – Occupational Health Advisor 
• Norma O’Riordan, Director of Nursing, Vhi Health and Wellbeing 
• Jamie McPhillips, Organisational Capability Manager

Vhi’s mission is to help members and colleagues to live longer, stronger and healthier lives  and to support all aspects of their wellbeing. In this episode of Real Talk: Voice of colleagues, we learn how Vhi achieves this through its policies and purpose, world class facilities, and by creating an inclusive and empowering environment. 

 Featuring:

·      Stacy Cody, Multiline Advisor 

·      Tanya Cody, Employee Assistance Programme Specialist 

·      And Sean Sheridan O’Gorman, Physiotherapist Team Lead  

Vhi is currently building a more inclusive, diverse and equitable company culture. One where all colleagues can feel a sense of acceptance, belonging and empowerment in the workplace.

In this episode of Real Talk: Voice of Colleagues we explore why a culture based on Inclusion, Diversity and Equity (IDE) is key to creating better outcomes for customers, colleagues, and the company as a whole.

We also learn how we can all can contribute to the success of Vhi’s IDE strategy by getting involved in our Networks respecting diverse perspectives, and in our everyday interactions with colleagues.

Featuring:

·         Tony Sutton, Head of Consumer Sales.

·         Micheli Romao, Health and Wellness Coach, Multicultural Network Lead. 

·         Matt Fagan, Group Business Services, founder of Vhi's Neurodiversity Network. 

When Amy Burke  joined Vhi, one of the first things that struck her was the ‘gorgeous’ company culture and unwavering dedication to customers. But Amy could also see huge potential to further define and build on this culture, and to celebrate it. 

And so began Vhi’s culture change journey – a group-wide process involving all colleagues coming together to define what being  part of Vhi means, and creating a refreshed set of values and a clear purpose around that identity. 

On this episode of Real Talk: Voice of Colleagues we bring you behind the scenes of Vhi’s culture change journey. We meet some of the key people involved in the process and learn about how much progress has been made so far, what has yet to be achieved, and the practical things all colleagues can do to make this process a success.  

Featuring:

Amy Burke, Group People and Sustainability Officer

Aaron Keogh, Managing director of Vhi Insurance

Semih Guven, Business Graduate 

Before joining Vhi, Suzi Clarke worked as team doctor for several of Ireland’s international sports teams including the Olympic and athletic teams, the swim team, and the women’s international football team. Suzi’s colleague Eamonn O’Sullivan served as a commander in the Irish Defence Forces for over 12 years. 

In this episode of Real Talk – Voice of Colleagues, Suzi and Eamonn talk about what they learned about team work, courage, and decision making during that time, and how those lessons help them to do their best work in Vhi. We also hear from Mark Stapleton who draws parallels between his previous career as a fitness instructor and his current role in Vhi. 

Featuring: 

·      Suzi Clarke, Musculoskeletal (MSK) Lead in Vhi’s 360 health centre, Carrickmines, Co Dublin

·      Eamonn O’Sullivan, Head of IT Availability, Vhi

·      Mark Stapleton , Vhi Dedicated Concierge Line Advisor

Colleagues choose to work in certain careers for a variety of reasons, but studies show that it’s a family member or friend that steers us towards a particular company. In this episode of Real Talk – Voice of colleagues we meet two Vhi colleagues who were inspired to join the healthcare industry by a family member. Alan McDarby, Credit Management Operations Manager and Shivank Sabharwall, Business graduate, talk about how a parent ultimately led to their decision to work in Vhi and they also share their thoughts about the refreshed company values and the impact they are having on colleagues. 

Alan also talks about the lessons he has learned about culture, team work and people leadership during his 13-year journey with the company. And Shivank gives an insight into what it’s like to be a part of Vhi’s Graduate Programme.