Receivables Podcast | Discussions About Debt Collection

What is the real cost of bad data in debt collection?

Will Turner of TEC Services Group joins Adam Parks to unpack how consumer data decay can hurt performance, compliance, and profitability. They dig into AI data readiness for debt collection, collection data performance gaps, pilot testing, and strategies for optimizing collection data. If your team is investing in better technology, this conversation is worth hearing.

Listen now and subscribe for more practical conversations at ReceivablesPodcast.com.

Podcast Overview:
https://receivablespodcast.com/videos/cost-of-bad-data-debt-collection-will-turner

TEC Services Group:
http://tecsg.com/

Will Turner on LinkedIn:
https://www.linkedin.com/in/willturner/

cost of bad data in debt collection,
AI data readiness for debt collection,
consumer data decay in collections,
continuous collection data optimization,
strategies for optimizing collection data,
collection data performance gaps,
collection data pilot testing,
debt collection analytics,
receivables management,
Will Turner,
TEC Services Group

#DebtCollection #DataOptimization #DataStrategy #DataAnalysis #AIinCollections #ReceivablesManagement

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What can smaller debt buyers do that larger organizations often cannot?

Amber Russo of Kino Financial joins Adam Parks to talk about the hands-on side of running a smaller debt buying company, from evaluating opportunities with law firm partners to helping local creditors get portfolios ready for sale.

Listen for small debt buyer growth strategies from an operator who has built the business around flexibility, relationships, and deliberate decisions.

Podcast Overview:
https://receivablespodcast.com/videos/small-debt-buyer-growth-russo

Kino Financial Website:
https://kinofinancial.com/

Kino Financial LinkedIn:
https://www.linkedin.com/company/kinofinancial/

Amber Russo LinkedIn:
https://www.linkedin.com/in/ambercrusso/

small debt buyer growth strategies,
local creditor debt sales,
RMAI certification standards,
debt buyer law firm partnerships,
creditor debt sale preparation,
debt portfolio acquisition,
small debt buyers

#SmallDebtBuyer #AmberRusso #DebtBuying #RMAICertification

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Thinking about expanding into commercial credit and B2B collections?

David Schmidt of Trade Credit & Liquidity Management joins Adam Parks to explain what changes when the customer is a business. They explore B2B collection strategy, AI automation for B2B receivables, and the commercial receivables recovery process.

Hear what commercial diversification really requires, then subscribe for more conversations from Receivables Podcast.

🎙️ Receivables Podcast Overview:
https://receivablespodcast.com/videos/commercial-credit-b2b-collections-schmidt

🌐 Trade Credit & Liquidity Management (TCLM) Newsletter:
https://tradecredit.substack.com/

🔗 Connect with David Schmidt:
https://www.linkedin.com/in/davidschmidt4/

commercial credit and B2B collections,
commercial receivables management,
consumer versus commercial collections,
B2B collection strategy,
AI automation for B2B receivables,
commercial receivables recovery process,
commercial collections,
accounts receivable,
David Schmidt,
Trade Credit & Liquidity Management

#CommercialCredit #DavidSchmidt #B2BCollections #ARMIndustry #ReceivablesManagement #Credit

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AI use cases for collection agencies are moving from theory to daily operations. In this episode, Adam Parks talks with Pete Klipa of Harvest Strategy Group about workflow automation, vendor oversight, PII protection, and why human oversight still matters.

Listen to learn how smart agencies can improve debt collection efforts and efficiency without creating unnecessary risk for the team.

Podcast website:
https://receivablespodcast.com/videos/ai-use-cases-collection-agencies-klipa

Harvest Strategy Group website:
https://www.harveststrategygroup.com/

Harvest Strategy Group LinkedIn:
https://www.linkedin.com/company/harvest-strategy-group-inc./

Pete Klipa LinkedIn:
https://www.linkedin.com/in/pete-klipa-0200b517/

ai use cases for collection agencies,
collections workflow automation,
human oversight in collection technology,
receivables vendor ai strategy,
ai enabled debt recovery operations,
vendor oversight,
debt collection technology,
receivables management

#AIUseCases #DebtCollectionTechnology #DebtCollectionStrategy #AIinCollections #CollectionTechnology

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Independent AI compliance oversight is becoming critical as AI agents move from experimentation into everyday collection workflows.

Adam Parks sits down with Nir Laznik of Sedric to examine how organizations can pursue stronger performance without allowing compliance risk to scale alongside it. They discuss AI agent monitoring for collections, governance guardrails for voice AI, creditor oversight, faster remediation, and why AI should not be responsible for grading itself.
Listen now for insights into turning compliance from a perceived roadblock into the infrastructure that makes responsible AI adoption possible.

🎙️ Podcast Website:
https://receivablespodcast.com/videos/independent-ai-compliance-oversight-laznik-sedric

🌐 Sedric website:
https://www.sedric.ai/

🖇️Sedric LinkedIn:
https://www.linkedin.com/company/sedric-ai/

👤 Connect with Nir Laznik:
https://www.linkedin.com/in/nir-laznik-454a876a/

independent AI compliance oversight,
AI agent monitoring for collections,
AI risk controls for receivables,
compliance as an enabler of AI adoption,
AI compliance orchestration,
voice AI governance,
automated communication oversight,
debt collection technology,
receivables compliance,
Nir Laznik,
Sedric

#AIinCollections #AIGovernance #AICompliance #SedricAI #AIAgents #DebtCollection

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When a consumer passes away, how a financial institution responds defines its core values.

On this episode of Receivables Podcast, host Adam Parks connects with Nick Cherry, Divisional CEO of Phillips & Cohen Associates, to examine the rise of specialized deceased account care, a discipline where high-touch empathy directly drives operational success.

Tune in for a strategic look at how technology, compliance, and genuine compassion intersect to set a new standard for international estate recovery.

Podcast Website:
https://receivablespodcast.com/videos/deceased-account-care-nick-cherry

Phillips & Cohen Associates Website:
https://phillips-cohen.com/

Phillips & Cohen Associates LinkedIn:
https://www.linkedin.com/company/phillips-&-cohen-associates/

Nick Cherry LinkedIn:
https://www.linkedin.com/in/nick-cherry-456ba68/

Deceased Account Care
Estate Resolution Services
Bereavement Collections
Customer Experience
Global Receivables Management
International Debt Collection

#DeceasedAccountCare #NickCherry #EstateResolution #EstateRecovery #BereavementRecovery

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In the latest episode of the Receivables Podcast, Adam Parks and Joseph Torriere of Spire Recovery Solutions explain how Google reviews for collection agencies strengthen credibility and generate authentic consumer feedback in receivables. Hear how consumers verify debt collection companies, why online reviews in debt collection matter, and how digital trust in debt collection grows over time.

Listen now and subscribe at ReceivablesPodcast.com.

Podcast Website:
https://receivablespodcast.com/videos/digital-trust-debt-collection-torriere

Spire Recovery Solutions Website:
https://spirerecoverysolutions.com/

Joseph Torriere LinkedIn:
https://www.linkedin.com/in/joseph-torriere/

Spire Recovery Solutions LinkedIn:
https://www.linkedin.com/company/spirerecoverysolutions/

digital trust in debt collection,
google reviews for collection agencies,
consumer review requests in debt collection,
authentic consumer feedback in receivables,
online reviews in debt collection,
collection agency credibility,
consumer trust,

#DigitalTrust #SpireRecovery #ConsumerTrust #ConsumerReviews #DebtCollection

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In the latest episode of the Receivables Podcast, Adam Parks and Yale R. Levy, Director of Client Development at Solo, discuss the growing role of the digital debt settlement process, evolving consumer-preferred collection channels, and how organizations can create more effective paths toward consumer-initiated debt resolution.

Listen and subscribe to understand why consumer experience is becoming an increasingly important part of modern recovery strategy.

Podcast website:
https://receivablespodcast.com/videos/yale-levy-digital-debt-resolution-consumer-communication

Solo Website:
https://www.solosuit.com/

Yale R. Levy LinkedIn:
https://www.linkedin.com/in/yale-r-levy-877691/

Solo LinkedIn:
https://www.linkedin.com/company/solosuit/

digital debt settlement process,
consumer-initiated debt resolution,
consumer-preferred collection channels,
compliance-friendly collection technology,
digital payment plan negotiations,
reducing friction in debt collection,

#digitaldebtsettlement #solosettle #digitaldebt #digitaldebtcollection #debtcollection

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Private student loan refinancing has become an important tool for collection agencies seeking new ways to resolve defaulted accounts while improving consumer outcomes.

In this episode, Adam Parks is joined by Andrew Black of Yrefy to discuss how refinancing can complement traditional recovery strategies for private student loans. They discuss referral partnerships with collection agencies, the role of refinancing in resolving defaulted accounts, credit rebuilding, consumer affordability, and how agencies can expand their recovery toolkit.

Whether you're a collection agency, debt buyer, law firm, or creditor, this conversation provides practical insights into an emerging approach to student loan recovery.

Podcast website:
https://receivablespodcast.com/private-student-loan-refinancing-andrew-black

Yrefy Website:
https://yrefy.com/

Andrew Black LinkedIn:
https://www.linkedin.com/in/andrewrblack/

Yrefy LinkedIn:
https://www.linkedin.com/company/yrefy-llc/

Private Student Loan Refinancing
Student Loan Collections
Collection Agencies
Private Student Loans
Consumer Debt Resolution
Credit Rebuilding
Debt Recovery
Receivables Management

#LoanRefinancing #AndrewBlack #StudentLoan #PrivateLoan #Yrefy

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In this episode of the Receivables Podcast, Adam Parks sits down with Dane Mauldin, President of RNN Group, to discuss how actionable collection data can improve recovery performance, especially when it comes to dormant accounts.

Dane explains why successful recovery depends on data that is accurate, timely, and aligned with the right treatment strategy, not simply more data. They explore continuous account monitoring, post-judgment recovery, verified consumer information, and practical approaches to testing data solutions.

Listen to this episode to uncover new recovery opportunities within your existing portfolios and gain more insights into data-driven debt collection.

Podcast Overview:
https://receivablespodcast.com/videos/dormant-account-activation-mauldin-rnn

RNN Group Website:
https://rnngroup.com/

Dane Mauldin LinkedIn:
https://www.linkedin.com/in/danemauldin/

dormant account activation, 
actionable collection data, 
continuous account monitoring, 
post-judgment recovery strategy, 
account reactivation strategy, 
portfolio monitoring best practices, 
debt collection data, 
collection operations, 
receivables management

#DormantAccountActivation #DaneMauldin #PostJudgmentRecovery #RecoveryStrategies #ReceivablesManagement #DebtCollection

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